Ken Ganley Ford Norton

They fixed a warranty problem - that left me stranded- but I picked up my truck - I was told my battery is low because the truck sat at you facility for three days / my interior lights don't work - Alan s but I picked up my truck - I was told my battery is low because the truck sat at you facility for three days / my interior lights don't work - Alan said it's because the battery is a gell battery - and I should charge it / why didn't you charge it if you new this would happen / he said bring it back / I live in Richfield / - very poor communication More

Fulton took care of getting my F550 oil/filters changed in a reasonable time frame. He kept me informed of the process the entire time. in a reasonable time frame. He kept me informed of the process the entire time. More

Great Communication and trustworthy service details. Great communication from service members as well as trustworthy service details about work that was completed on my vehicle. Great communication from service members as well as trustworthy service details about work that was completed on my vehicle. More

Well my wife and I have bought 4 vehicles from your dealership. Tony was our sales person and he is great. I would totally recommend him and your service department to others. Thanks for all your help. dealership. Tony was our sales person and he is great. I would totally recommend him and your service department to others. Thanks for all your help. Respectfully Pat McMillan More

Did a great job on the oil change at a great price as usual. Washed the car and helped me fix a twisted seat belt before I drove off. usual. Washed the car and helped me fix a twisted seat belt before I drove off. More

Always friendly, professional, and delivers what is promised. Nice waiting area with plenty of coffee. promised. Nice waiting area with plenty of coffee. More

Franco and the team at ken ganley Norton was amazing Franco was very knowledgeable and explained everything regarding the process the experience was easy and fast Franco was very knowledgeable and explained everything regarding the process the experience was easy and fast More

I recommend them to be one of the best friendly people I have met since I moved to Akron here from Maryland..I trust they will keep up the good work. have met since I moved to Akron here from Maryland..I trust they will keep up the good work. More

Everyone was friendly. Diagnosed the problem on our motorhome and contacted us on problem with the cost. They repaired it in short time. Thank you for working in time for o Diagnosed the problem on our motorhome and contacted us on problem with the cost. They repaired it in short time. Thank you for working in time for our trip. More

She was great but I'm not happy I was given my keys before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is before the vehicle was ready. Had to walk right back inside for shifting issues. When I got it back again after they fixed it. The shifting issue is still present just now while driving rather than when going from reverse to drive. Have to take it back today I called while driving home and they couldn't take my call at the time. Then didn't receive a call back and had to call in later that day. They couldn't get me back in till Monday. More