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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,740 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,740 reviews

April 14, 2024

Quick, Easy, Straight to the point. Scott was great to work with buying my Lightning. More

by cwagner89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Scott and for taking the time to leave us this wonderful feedback!

Helpful
April 12, 2024

There was no communication on what was being done or when it would be done. I had to call every time to ask for a kind of update More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven Legg
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Andy, feel free to contact us at your convenience.

Apr 13, 2024 -

Ken Ganley Ford Norton responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
April 10, 2024

We had a great experience and would consider purchasing from here again. See you in 2 years. More

by Bradhina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Apr 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
April 09, 2024

Austin was very good at getting everything done and very professional and productive. Very happy yay More

by keithkirkman33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Magyarics
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Apr 10, 2024 -

Ken Ganley Ford Norton responded

Thank you so much, Keith, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
April 08, 2024

In all my years of buying automobiles, today ranks one of the best experiences, they showed us what we came to look at and didn't try to pressure us. More

by wedillon58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt from the finance department
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Apr 09, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. Joe and Matt strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Helpful
April 07, 2024

Most helpful sales team I have dealt with, they were able to get me in car I wanted with no hassle. I was in and out More

by webteetsii1975web
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that we were able to assist you and that you had such a positive experience.

Helpful
April 06, 2024

The dealership was clean helpful we had an uphill challenge trying to get into a different vehicle we were undecided with the deal that we were going to make so we needed time to think about it they More

by brownsfan6571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Ken Ganley Ford Norton responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
April 06, 2024

I arrived at Ken Ganley nervous to purchase a vehicle. With the help of Joe Peticca and the rest of the Ken Ganley team we were able to make my experience great. I walked away with what I was looking for! More

by Kirch7286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 04, 2024

Year's ago I had a bad experience at Ganley Ford. But my friend Joe Petica Started to work there so I gave them a try. It's not the same and we had a great experience and got a good deal on a great More

by rawcaw57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Helpful
April 03, 2024

I came in to look at a few different cars, I worked with Gavin and he was super helpful! More

by Sav
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Gavin and our team. We're glad to hear we delivered such a great experience!

Helpful
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