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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,166 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,166 reviews

May 14, 2024

Very polite and accommodating dealership pricing was very fair. The salesman was very helpful. Thank You More

by Dan Lusher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Dan, please do not hesitate to let us know. We are always happy to help!

May 13, 2024

Jack was very helpful and friendly. He explained everything and answered all the questions I had. 10 out of 10 experience for my first time purchasing a car. More

by Justinkuzawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jack here at Ken Ganley Ford Norton. Congratulations on your new purchase, Justin!

May 11, 2024

Great team thoughtful and nice. Very thorough and a great deal for the works service. More

by NICIASWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. Scott and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

May 10, 2024

The dealership is very clean, and everyone I dealt with was polite and personable. Christian was the BEST! This was my son’s first car and Christian treated my son with patience and respect. Really good More

by eallenemail
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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May 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Christian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 09, 2024

Very courteous and efficient. Got me right in for service, gave updates when I called and got me out once my vehicle was ready. More

by ricarenee1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

May 09, 2024

Everyone was attentive and expedient in their effort to assisting me. They found the exact vehicle I was looking for. More

by Jhentosz64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Jack was able to assist you and that you had such a positive experience.

May 05, 2024

Tony is awesome! He worked hard to get me a loan for my car. Thanks Tony! More

by lilly_oh73
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 07, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2024

This was a great experience buying a new vehicle. Everyone was super patient with me as I did not have everything prepared for the trade. Once I had everything I needed, the process at the dealership More

by Joe S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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May 06, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, Joe, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2024

Joe was fabulous to work with! He was very informative and easy to work with! This is our 3rd car purchase from Ken Ganley and we will definitely be back!!! More

by Semetribe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2024

Amazing service. Best dealership experience I’ve ever had. Everything was ready when I arrived and I was out of there within 15-20min! More

by tsjaques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pangburn
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May 06, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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