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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,142 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,142 reviews

November 08, 2023

Very responsive and helpful in the buying process. No pressure tactics and no trapping you in the showroom. Very comfortable buying experience More

by Ellymay200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Nov 08, 2023 -

Ken Ganley Ford Norton responded

Elly, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 06, 2023

Outstanding personel They wanted to make sure I was comfortable and completely in control of the situation More

by don.hange1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
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Nov 06, 2023 -

Ken Ganley Ford Norton responded

Don, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 06, 2023

The sales Man Tom was great to work with. Very helpful and found me the truck I needed. More

by Nickskasphalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Nov 06, 2023 -

Ken Ganley Ford Norton responded

Nick, Thank you so much for your wonderful review! We are thrilled that Tom had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

November 05, 2023

I love this dealership! I’ve been with Ganley since 2019. Every one is so nice and helpful! Desmond is my favorite. More

by teyathomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Magyarics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham, Christian Rodriguez
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Nov 05, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you for choosing Ken Ganley Ford Norton!

November 05, 2023

He is very nice and understanding and tries to make things write for the customer More

by briancarrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Brian, and we look forward to working with you again.

November 04, 2023

I brought my vehicle to Ganley for some warranty repairs. Hurried or poor workmanship led to several additional issues which took repeated visits to full resolve. In the end all repairs were corrected and th More

by mjk7569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 04, 2023

Did a good job in completing my purchase. Joe did a great job! Was very helpful. More

by pjwujek
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Ken Ganley Ford Norton responded

Hi, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2023

I get good service and they take care of my problems. Devon is the best More

by Gretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven Legg
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Nov 04, 2023 -

Ken Ganley Ford Norton responded

Thank you so much, Gretchen, for your excellent review! We are so glad that Deven had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2023

Gavin was very professional and helpful. I would recommend him to anyone looking to purchase a vehicle More

by Louiss6744
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Gavin, and it was a pleasure having you at the dealership. We appreciate your review!

October 31, 2023

This is my second vehicle from Ken Ganley Norton. They are straightforward with no high pressure tactics. Joe was awesome and it was a great experience! More

by rlewis006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Joe had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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