Ken Ganley Ford Norton

a real good experince,I bought a used car but was treated like i was buying a new car .when i buy again I will go back, like i was buying a new car .when i buy again I will go back, More

The best. Brianna and her team are always amazing. Won’t go anywhere else for service. Brianna and her team are always amazing. Won’t go anywhere else for service. More

Gavin was professional and provided timely communication throughout the buying process. Ken Ganley Ford management employ dishonest tactics that are questionable. The Finance Manager required my SSN eventho throughout the buying process. Ken Ganley Ford management employ dishonest tactics that are questionable. The Finance Manager required my SSN eventhough I had approved financing and a check from my credit union. The FM bullied me into giving my SSN or he would not approve the purchase. I drove 5 1/2 hours from MD to OH to make this puchase and conveyed the day before I arrived the I was not providing my SSN and was not interested in other financing options from the dealership. After filling out the credit union check and giving it to the FM he demanded SSN sighting the Patriot Act requires I give SSN. I contacted a lawyer friend who did some quick search and told me the dealership does need my SSN unless I am seeking financing through the dealership, stating attorneys from both the National Automobile Dealers Association (NADA) and the National Independent Automobile Dealers Association (NIADA), say that the Patriot Act does not require dealers to run a credit report on customers who pay cash or are not seeking financing through the dealership. He advised me to walk away or if I wanted to make the purchase give my SSN and clearly state I do not approve or give Ken Ganley Ford authorization to pull or run my credit. Ken Ganley Ford agreed they would not run or pull my credit. That's what did. I will monitor my credit to see if Ken Ganley Ford ran my credit and file a complaint with the appropriate authorities. I will file a general complaint with the BBB and other agencies hoping Ken Ganley Ford stops this dishonest practice. More

Friendly and knowledgeable team. Easy buying process from first online contact to final sale. Would buy here again. Easy buying process from first online contact to final sale. Would buy here again. More

Again good maverick not good A lot of problems with the truck expect reimbursement from somebody truck expect reimbursement from somebody More

The tech which worked on my Shelby GT500 did a great job. His name is Victor. Treated my car like it was his own. His name is Victor. Treated my car like it was his own. More

Mark in your truck department is the best service manager I ever had. Big thanks to Mark and his services team. Mr m.white . I ever had. Big thanks to Mark and his services team. Mr m.white . More

The Best Experience ever at buying a new vehicle. Thanks Joe, you’re the best!!! Thanks Joe, you’re the best!!! More

8 days to replace my 2. 0 ecoboost engine with a new long block pretty quick service. Aaron was all over the Ford engine order & swap . Very efficient, very polite and respe 0 ecoboost engine with a new long block pretty quick service. Aaron was all over the Ford engine order & swap . Very efficient, very polite and respectful. Called me immediately when car was done . He also spoke with Candace the Ford customer service rep, and button up the deal. Nice young man!! Thanks Aaron More

Great dealership I get our Nautilus, MKC, T-Bird S/C & our Mustang serviced at Ganley our Mustang serviced at Ganley More