
Ken Ganley Ford Norton
Norton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I basically bought my e-transit phone over the phone and flew to Ohio to drive it back to Denver. Tony Zuppe is prolly one of the last honest car salesman left , at least in my 27 years of buying vehicles. flew to Ohio to drive it back to Denver. Tony Zuppe is prolly one of the last honest car salesman left , at least in my 27 years of buying vehicles. He even sent a coworker to get me at the airport which was an hour away from dealership! Then the finance manager tells me he found a 3.9% rate on my loan and it comes with a 10yr100000 bumper to bumper warranty !my original rate was5.9%,and they gave me a great price on the van! That’s the first time I bought a vehicle and didn’t feel like anyone was trying to screw me at any point in this deal ,just a great experience!thanks ! More
Will never in my life return! Took our car in back in April because we had warranties with oil changes or when we lived in Florida and they changed something under our warranty. C Took our car in back in April because we had warranties with oil changes or when we lived in Florida and they changed something under our warranty. Call and made an appointment because we were due for an oil change again, and check engine light was on again. I can't even explain how rude Scott was! Worst customer service I've ever experienced in my life! First off we had an appointment, dropped off our keys in the lock box at 7:00 a.m, called at 4:00 in the afternoon and his statement was we must have dropped the keys off after 7:30 because he never got them! Then he wants to sit there and tell me about my warranties and how they ate the last oil change because the car wasn't under warranty! If it wasn't under warranty then you should have picked up the phone and called us and we would have paid for it! So please don't tell me 15 times how you guys ate a warranty oil change! And then God forbid when they do do the oil change they reset my dashboard or put a sticker in the car! Guarantee I will never in my life walk back into this place! Scott was physically raising his voice at me on the phone pretty much telling me that I don't know what I'm talking about. All this is before he even looked at my warranty to see exactly what was covered! We will never be back. Worst experience of my life More

Thanks for our new Bronco! Franco is the guy to see if you’re looking for a new vehicle, we will be back anytime we need a new car! Franco is the guy to see if you’re looking for a new vehicle, we will be back anytime we need a new car! More
I had a car accident they worked with my insurance and got the job done quickly very friendly and helpful got the job done quickly very friendly and helpful More
Need to purchase a better warranty for my vehicle everything that goes wrong its covered everything that goes wrong its covered More
Had a problem while travelling. Stopped at Ganley and got fast and courteous emergency service. Stopped at Ganley and got fast and courteous emergency service. More

Franco and the team at Ken Ganley Norton made the purchase of my Ford Edge fast and easy. This is our second purchase with Franco and I highly recommend him. Straight forward and absolutely no pressu purchase of my Ford Edge fast and easy. This is our second purchase with Franco and I highly recommend him. Straight forward and absolutely no pressure! More
Ken Ganley Ford everyone was nice and helpful. They have the BEST salesman Desmond Norvell he is honest, reliable and loyal to all his customers. I would recommend anyone I know to go to Ken Ganle They have the BEST salesman Desmond Norvell he is honest, reliable and loyal to all his customers. I would recommend anyone I know to go to Ken Ganley Ford. More
Problem solved during a recent visit. Grateful for their diagnostics skills. Putting floor guards on before jumping in with greasy boots would have been good too. Grateful for their diagnostics skills. Putting floor guards on before jumping in with greasy boots would have been good too. More