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Ken Ganley Ford Norton

Norton, OH

4.8
3,132 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,132 reviews

January 27, 2023

I purchased my vehicle from Aaron in the past and I have scheduled services through him as well. He is very professional and always willing to answer any questions I have. I definitely would recommend reach More

by abigail0012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Jan 29, 2023 -

Ken Ganley Ford Norton responded

Thank you, Abigail! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Jan 30, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

I did not appreciate some of the sales tactics. Especially regarding the warranty. Adam was fine. Whatever work was done by the body shop was definitely under exaggerated. When I asked for before p More

by Joseph Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Magyarics
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 25, 2023

No complaints. Have bought more than 1 new truck here. I have been treated well. More

by sharpeifreak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Franco and our team. We're glad to hear we delivered such a great experience!

Jan 26, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 25, 2023

Excellent customer support. Provided a loaner vehicle due to extreme delay in new car delivery More

by edwilson2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Ken Ganley Ford Norton responded

Ed, Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Jan 27, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

Ganley Ford on Barber Rd was awesome. I found a great used car and was very happy with the car and terms. Tony Zuppe was great. Not high pressure, understood my price point and did not tr More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Ken Ganley Ford Norton responded

Greg, Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let Tony and our team know if we can be of any more assistance!

Jan 26, 2023 -

Ken Ganley Ford Norton responded

Hi Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We look forward to your next visit! Take care!

January 25, 2023

On January 21, 2023 I was greeted at the door by Jennifer Fincham and I told her what I was looking for and my budget and she found me my car, I drove a 2016 red Chevrolet Trax LT and bought it on January 23 More

by Momrules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey, Jennifer Fincham
Jan 25, 2023 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Jennifer, Austin, and Craig were able to help, and we hope to see you again! Congratulations on your new Chevrolet Trax LT!

Jan 26, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We look forward to your next visit! Take care!

January 24, 2023

Purchased a used vehicle and Christian took care of me. Very detail orinted and excellent customer service. More

by Rvb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
Jan 25, 2023 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Jan 26, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We look forward to your next visit! Take care!

January 23, 2023

Desmond as always was a joy to work with. He never pressured me into anything and answered all my questions and was so patient! His humor helps too 😉 More

by Ronny Vorthong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Ken Ganley Ford Norton responded

Ronny, Thank you for taking the time to share your feedback with us. Desmond and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2023

Friendly knowledgeable employees! !! We enjoyed working with Tony!!!! We will be back! And we will refer your dealership and Tony to our friends!!! More

by djohnston4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

Jan 25, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

January 22, 2023

Everyone I dealt with was very kind, knowledgeable and professional. I would recommend them to anyone I know! More

by DEBBIE.RICHARDSOM76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor-Mitchell, Jon Krupp
Jan 23, 2023 -

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, Debbie, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jan 24, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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