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Ken Ganley Ford Parma

Parma, OH

4.7
4,331 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,331 reviews

February 28, 2026

Quick service. Was done on time. Allan Pena was pleasant and helpful. He made it a great experience. The ladies in the office were nice as well. More

by CAMILLEGRALEY
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Feb 28, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your feedback. We’re glad the service on your Ford Edge was prompt and that Allan was helpful throughout. It’s wonderful to know our office staff added to your positive experience.

February 28, 2026

Excellent service I came in without an appointment and they delivered like always. Allen was on top of it and handled GSA Like he was a pro. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Ken Ganley Ford Parma responded

Great to hear you could stop by for service on your Chevrolet 2500 without an appointment and still receive prompt care. We’re glad Allan handled your visit so professionally. Thanks for the five-star feedback, and we look forward to assisting you again.

February 28, 2026

Didn't have to wait nearly as long as thought I would have to. Good job More

by massomike
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Feb 28, 2026 -

massomike responded

Thank you for your professionalism

February 28, 2026

It's not the building nor the name on the building. It's the people who run and make the business. More

by LARRYDSTUDENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Checovich
Feb 28, 2026 -

Ken Ganley Ford Parma responded

Thank you for pointing out that our people make all the difference. We’re glad the service on your Ford F-150 lived up to your expectations. Your five-star rating means a lot and we look forward to helping you again.

February 28, 2026

Good people Found the problem and corrected it. Keep up the great work! Great job More

by fcr2008
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Feb 28, 2026 -

Ken Ganley Ford Parma responded

Allan and our team are delighted to have identified and resolved the issue on your Ford Escape. Thank you for highlighting our work. We look forward to assisting you again.

February 28, 2026

Easy and efficient I was able to get my car in and out at a reasonable time and Dylan made things very easy. More

by santiagojordan13
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
February 27, 2026

This is the absolute best experience I have ever had buying a vehicle. They were extremely professional and helpful in all aspects. It was very straight forward and we weren’t there for long at all. I s More

by Nathaniel Wiggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled your Ford F-350 purchase was so straightforward and efficient. George is pleased he could provide professional and helpful service. Congratulations on your new truck and thank you for recommending us.

February 27, 2026

Very easy intake. The waiting area was clean. George kept me informed about my vehicle. I will return for future service. More

by WENN47
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Feb 27, 2026 -

Ken Ganley Ford Parma responded

Thank you for noting our straightforward intake process and clean waiting area. We’re glad George kept you updated on your Ford. We look forward to seeing you for your next service visit.

February 27, 2026

Quick and detailed work and amazing customer service. Im very grateful for finding this location. . More

by Ejackson1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Ken Ganley Ford Parma responded

We’re delighted to hear that your Ford Escape received quick, detailed work and that you experienced outstanding service. Thank you for choosing us and for your kind words. Mark and the service team look forward to supporting you again.

February 27, 2026

They treated me with the utmost respect and took care of the issues at hand I could not of taken my truck to a better place they stand behind their name More

by Chango.oleksiw
Recommend Dealer
Yes
Employees Worked With
Allen and Mark and dylan
Feb 27, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear our team treated you with such respect and took care of your Ford F-150’s issues. Standing behind our work is important to us, and we’re glad we earned your trust. Thank you for choosing us for your service.

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