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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,354 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,355 reviews

March 06, 2026

Staff is knowledgeable and willing to help with questions about service and warranty information. This goes for the parts department as well. More

by Cdivoky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Ken Ganley Ford Parma responded

We’re grateful you recognized our staff’s expertise in service and warranty questions. It’s great to hear the parts department was equally helpful. If there’s anything else we can do for your Ford F-150, please let us know.

March 06, 2026

Loved the pick and delivery that was great suv back quickly The service people great too More

by ANNCONNOLE
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Mar 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for the 5 star rating. We’re delighted the pickup and delivery went smoothly and that your Ford Bronco Sport was back to you quickly. Dylan and our service team appreciate your kind feedback.

March 05, 2026

Allan was kind and so was Courtney. The lady who checked me out had a little attitude The work I got was way overpriced. More

by Leighmira97
Recommend Dealer
No
Employees Worked With
Allan Pena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Mar 08, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 05, 2026

Friendly, knowledgeable, very accommodating always eager to help. Never rushing you always make sure your questions are answered.. More

by Ttharley14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 04, 2026

They listened to my wants and needs and were able to help Friendly, professional and accommodating More

by Suederov
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Mar 04, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting our team to understand your priorities and provide helpful, courteous service. We hope you enjoy every mile in your new Bronco Sport. Your feedback means a lot, and we look forward to assisting you again.

March 04, 2026

Way too expensive. No coupons offered. Not aware installation 350+ hour. Very disturbed by pricing More

by motoole427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan Pena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

March 04, 2026

Dylan was very rude and unrespectful. My vehicle was misdiagnosed. I was told $3,600 to repair. I went to another forward , and it was a different problem for $500 More

by CDIPALMA0770
Recommend Dealer
No
Employees Worked With
Dylan Yavorsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Mar 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

March 03, 2026

Bob Scheatzle was the salesperson who sold the Maverick to me. Bob was friendly, knowledgeable and very helpful. I especially liked that he wasn't pushy -- didn't try to convince me in any way, let me mak More

by robkar4665
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Scheatzle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear Bob’s friendly, no-pressure approach made your Maverick purchase so enjoyable. We’re glad every team member you encountered was equally helpful and supportive. Let us know if there’s anything else we can do for you.

March 03, 2026

You guys are the best Get David moga back on the service line I'm done More

by Twilliamson914
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Mar 03, 2026 -

Ken Ganley Ford Parma responded

Thank you for your five-star review. We’re delighted you had such a positive experience with your Ford Transit-250 service. George will be happy to hear your feedback and looks forward to assisting you in the future.

March 03, 2026

You guys are the best Get David moga back on the service line I'm done More

by Twilliamson914
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Mar 03, 2026 -

Ken Ganley Ford Parma responded

We’re excited to hear you’re so pleased with our service team. George and the rest of our crew appreciate your feedback. Thank you for trusting us with your Ford Transit-250.

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