Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
5,040 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,040 reviews
September 10, 2026
Great communication, amazing customer service. George worked with me to make sure that I was able to get my vehicle to them and back without any headache. George worked with me to make sure that I was able to get my vehicle to them and back without any headache. More
by DUSTYKATECARBAJAL
Verified Customer
September 10, 2026
My recent interaction with Dylan at the dealership was good. I had a positive experience. The staff was welcome and professional. I appreciate the clear the nation of the things that were wrong with them good. I had a positive experience. The staff was welcome and professional. I appreciate the clear the nation of the things that were wrong with them vehicle. More
by Valerie.love2
September 09, 2026
Didn't take responsibility for making a mistake and try to blame me for it. Lost my wheel lock key and try to tell me that it was my fault because I put after market part, when in fact I purchase the truck to blame me for it. Lost my wheel lock key and try to tell me that it was my fault because I put after market part, when in fact I purchase the truck just like that from you guys. More
by JAVIELCAPELES1
September 06, 2026
Excellent service by all. I was a walk in to your dealership referred by a Lincoln dealership near my home in Middleburg hts. I had a bad battery in my cmax that needed asap a I was a walk in to your dealership referred by a Lincoln dealership near my home in Middleburg hts. I had a bad battery in my cmax that needed asap attention. Dylan ordered the battery delivered and the job was completed in about an hour. Amazing! I'm bringing my 1996 mustang GT in for service in September. More
by Jodielmiz
September 05, 2026
George and Courtney were extremely helpful and personable. They accommodated my schedule and made sure to keep me in the loop about the progress of the work on my vehicle. I was surprisingly pleas personable. They accommodated my schedule and made sure to keep me in the loop about the progress of the work on my vehicle. I was surprisingly pleased with my experience with working with a dealership. More
by CASSIDYROMANCE
September 05, 2026
I was surprised at the din of the service department. Lots of activity. Discovered it was directed activity and everything seemed to go very smoothly. Was in there and out in no time. Great service quick Lots of activity. Discovered it was directed activity and everything seemed to go very smoothly. Was in there and out in no time. Great service quickly and well done. The only complaint I have is the chairs in the waiting room are horrible. They sink when you sit and impossible to get out of, especially if you have a hip or knee issue or replacement. More
by SAMGL164
September 05, 2026
The best dealership around. The best communication. Always get my car back quickly. And that Gyro George guy is awesome! The best communication. Always get my car back quickly. And that Gyro George guy is awesome! More
by Happy customer
September 05, 2026
Took my car to get head light fixed. It was done before the completion time. I was happy with the experience. It was done before the completion time. I was happy with the experience. More
by candy.l.allen
September 05, 2026
I had a very pleasant experience with this dealership! Would recommend them to anyone that’s in the market for a new car!They made everything quick and smooth! Would recommend them to anyone that’s in the market for a new car!They made everything quick and smooth! More
by Curt
September 05, 2026
I had a great experience buying a car, I’m in love with my new car ! my new car ! More
by Nessafaith122603@gmail.com
