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Ken Ganley Ford Parma
Parma, OH
5,097 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,097 reviews
September 25, 2026
No explanation why I had a problem with my steering 10 minutes after I left the dealership I had no power steering again very dissatisfied with the performance minutes after I left the dealership I had no power steering again very dissatisfied with the performance More
by douglasmorchak
Verified Customer
September 24, 2026
Pam and dealership so professional/friendly/accommodating. Feel confident with everything that’s been done - 100% satisfied professional/friendly/accommodating. Feel confident with everything that’s been done - 100% satisfied More
by BHagen
September 24, 2026
Awesome and efficient. My service at ford and experience with their employee, Dylan, was awesome and efficient. My service at ford and experience with their employee, Dylan, was awesome and efficient. More
by Atenalexis
September 24, 2026
Easy drop off and they booked me a ride home, which was very valuable since service is in the middle of the day and I have to pick up my kids from school. very valuable since service is in the middle of the day and I have to pick up my kids from school. More
by imwayton
September 23, 2026
Great service, great customer service. I've been going to this dealership for many years. Trustworthy! Dylan in service is my guy, always treats me great. I've been going to this dealership for many years. Trustworthy! Dylan in service is my guy, always treats me great. More
by Jan/David Forbes
September 23, 2026
Been going to this Ganley for many years. Trustworthy, and great customer service Dylan is always great, Trustworthy, and great customer service Dylan is always great, More
by Jan/David Forbes
September 23, 2026
Ganley has been very supportive in handling multiple Transit RV issues still under warranty. Professional, courteous with excellent communication. Transit RV issues still under warranty. Professional, courteous with excellent communication. More
by jstillie64
September 23, 2026
Every experience I've had at Ganley has been positive. Austin, my Salesman, Dylan, my Service Rep, and everyone in between has been AMAZING! You guys are doing it right! Austin, my Salesman, Dylan, my Service Rep, and everyone in between has been AMAZING! You guys are doing it right! More
by IRONSTOSH17
September 22, 2026
Very professional and very timely with the service They kept me posted along the whole process kept me posted along the whole process More
by Sandrachalkwater
