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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,737 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,737 reviews

June 18, 2026

The service was both fast and and efficient with courteous and friendly staff to help along the way. Thanks More

by 4thkycav30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady in Billing was very nice
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Jun 18, 2026 -

Ken Ganley Ford Parma responded

We’re grateful you found our service fast and efficient and our team courteous while working on your Ford F-350. It’s rewarding to know we could help smoothly. Thank you for your kind words.

June 17, 2026

I didn't realize with the oil change you get tire rotations and they do a lot of stuff so it took about two hours so I was a little annoyed with that, but once I found out that they did all that chan More

by KATHYCUR113
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jun 17, 2026 -

Ken Ganley Ford Parma responded

It’s rewarding to see a five-star rating and to hear how your Ford Explorer’s oil change included tire rotations and extra checks. We’re glad those services were valuable despite the timing. We appreciate your patience and look forward to your next visit.

June 17, 2026

My time there was short, they fixed my problem and got me one my way. I liked it. More

by Carlkaczor53
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jun 17, 2026 -

Ken Ganley Ford Parma responded

It’s great to know your visit was brief and efficient. We’re pleased our team resolved the issue on your Ford Maverick and got you back on the road quickly. Please reach out anytime if you need further assistance.

June 16, 2026

From the moment I drive into the service bay and greeted, it is a pleasant and professional experience. The advisors and technicians are very good at what they do! Special recognition to Isaiah who helped me More

by Ruqayyah
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jun 16, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear you felt welcomed and experienced professional service in our service bay. We appreciate your praise for our advisors and technicians, and George will be pleased to know his exceptional service stood out. Thank you for trusting us with your Ford and for the five-star feedback.

Jun 18, 2026 -

Ken Ganley Ford Parma responded

Hi Ruqayyah, thank you for the wonderful review! We strive to provide top-notch service to all our customers and we are delighted to hear that we have met your expectations. We will make sure to pass on your praise to Isaiah and George. We appreciate your business and look forward to seeing you again soon.

June 16, 2026

Matt answered all of my questions and really put me at ease that everything would be taken care of in a timely manner. They were true to their word and I had my car back when I needed it. Thanks Matt and More

by JJDURANT83
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuck
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Jun 16, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with our service team. We’re glad we could address your questions, keep everything on schedule, and return your Ford Escape when you needed it.

Jun 18, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for the positive feedback! We are so glad that Matt was able to assist you with ease and that we were able to deliver on our promise to get your car back to you quickly. Our team is always here to help. Thank you for choosing us.

June 16, 2026

Kept me informed and fixed my vehicle in a timely manner Kept me informed and fixed my vehicle in a timely manner More

by TARENT915
Recommend Dealer
Yes
Employees Worked With
Marc somebody in service department
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Jun 16, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team kept you informed and completed work on your Ford Expedition promptly. Thanks for sharing your experience, and we look forward to supporting your future service visits.

June 16, 2026

Very smooth honest upfront service. Would come back to Ganley. Thank You very much. Thank You More

by Tpvoss
Recommend Dealer
Yes
Employees Worked With
Matt voloschuk
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Jun 16, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team delivered honest and transparent service for your Ford F-150. We’re pleased the process was smooth and look forward to welcoming you back. Thank you for sharing your experience.

June 16, 2026

Matt V. in service was exceptional in making sure my vehicle was repaired in a timely manner appreciate his work on that. It was an easy process and apprecia More

by Tpvoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear that Matt provided honest, timely service for your Ford F-150 Hybrid. We’re glad the process was smooth and transparent. Enjoy driving your truck.

June 16, 2026

they did a great job and i am very happy with the service i received at ganley ford parma. thank you More

by harper2168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2026 -

Ken Ganley Ford Parma responded

Thank you for letting us know your Ford E150 service met your expectations and that you’re pleased with the results. We appreciate you trusting our team and look forward to helping you again.

June 16, 2026

Bob, my sales guy went out of his way to find the exact color and trim level I wanted for my XLT Maverick. No sales pressure, explained everything clearly and were very friendly. I would recommend anyone l More

by 123hervold
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Scheatzle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear Bob went the extra mile to locate the exact color and XLT trim for your new Ford Maverick. We’re glad you experienced a friendly, no-pressure visit with clear explanations. Thank you for recommending us to others and enjoy every mile in your Maverick.

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