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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,845 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,845 reviews

July 17, 2026

It was a very pleasant dealership experience as soon as I walked in. Was immediately approached by Pam Koglman who was very informative and easy to talk to. More

by Dwalsh90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Ken Ganley Ford Parma responded

It’s fantastic to know your visit started smoothly with Pam’s helpful and approachable guidance. Congratulations on your new Ford Bronco. We appreciate you choosing us for your purchase.

July 17, 2026

Very friendly and efficient I waited at the dealership as my car was being serviced and it took very little time. When it was done everything was explained to me what was done More

by GK
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jul 17, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear your Ford Escape was serviced promptly and that our team took time to review everything with you. We’re glad the experience was friendly and efficient. Please reach out if we can help with anything in the future.

July 17, 2026

Salesman was very courteous. Waiting room was comfortable and spacious. Carwash was on time and appreciated More

by HEBREW0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Ken Ganley Ford Parma responded

Thanks for sharing your experience. It’s great to hear our salesperson treated you courteously and that our waiting area felt comfortable and spacious. We’re also glad the on-time carwash complemented your Ford Explorer service.

July 17, 2026

Always treated with respect and work done right and quickly Service is always on top of it More

by Mike H.
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jul 17, 2026 -

Ken Ganley Ford Parma responded

We’re delighted to hear your Ford F-150 received respectful and efficient service. We’ll pass your kind words on to George and the team. We look forward to serving you again soon.

July 17, 2026

Had a great experience. He kept me updated on my vehicle. The waiting area was clean and spacious. I highly recommend Ganley Ford . More

by MRANIERI0
Recommend Dealer
Yes
Employees Worked With
Mark OWENS
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Jul 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for recommending us. We’re glad you felt informed throughout your service visit for your Ford Escape and that the waiting area was clean and spacious. We look forward to assisting you again.

July 16, 2026

Professional and friendly service department! I appreciate George's communication and great customer service. Highly recommend! More

by KT
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jul 16, 2026 -

Ken Ganley Ford Parma responded

Thank you for recognizing our professional and friendly service department. We’re glad George kept you informed during your Lincoln service. We appreciate your recommendation and look forward to helping you again.

July 16, 2026

Dylan was incredibly helpful and responsive, and got everything done in a timely and efficient manner. I’ll definitely recommend Ken Ganley Ford to all may friends for the best service they’ll find anyw More

by Cadence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear Dylan provided timely, attentive service on your Ford Bronco. We appreciate you recommending us to your friends and are glad we could deliver an efficient experience. Enjoy your Bronco and we look forward to helping again.

July 16, 2026

Car was seen on time, dealer Rep advised me that I have a recall on my vehicle and assisted in scheduling the necessary work. More

by jmarconi10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star review. We’re glad your Ford Escape appointment began on time and that our team helped arrange the recall service. We appreciate your feedback.

July 16, 2026

They help me solve my situation. Good customer service. I appreciate you guys help. There was a confusion at first but resolved immediately. Appreciate everything you guys did for More

by ASHLEY.ARANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jul 18, 2026 -

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

Did not take my safety concern real I told him my truck locked up on the highway at 65 miles my truck had all the warning that the recall was looking for . More

by HARLEYDAVIDSON1964.TB
Recommend Dealer
No
Employees Worked With
Matt
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Jul 18, 2026 -

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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