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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,781 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,781 reviews

July 01, 2026

Previously I leased Ford Escape (past 6 years) which I have enjoyed. The discontinuation of the Escape model, I was introduced to the Bronco. Only had it 2 weeks, however I'm enjoying it so far.. More

by jousting24
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Ken Ganley Ford Parma responded

We’re happy Nick could help introduce you to your new Bronco Sport. We appreciate your six years of loyalty with the Ford Escape and are glad you’re enjoying the Bronco so far. Please reach out if you need anything as you continue to explore your Bronco Sport.

June 30, 2026

There is no other place. I would rather go for all of my automotive needs sales, service, parts are all top-notch More

by Ford12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Ken Ganley Ford Parma responded

It’s fantastic to hear you trust us for everything with your Ford F-150, from sales to service and parts. Thanks for your kind words, and we look forward to helping you again.

June 29, 2026

It's always a good experience Very professional, staff is always courteous and more important the waiting area offers customers comfort. More

by PD
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jun 29, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting us with your Ford Focus service. David and our staff are glad the professional care and comfortable waiting area met your expectations. We look forward to assisting you again.

June 29, 2026

It's always a good experience Very professional, staff is always courteous and more important the waiting area offers customers comfort. More

by PD
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
Report | Print
Jun 29, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star review. It’s great to hear our team treated you professionally and courteously, and that our waiting area provided the comfort you needed during your Ford service. We look forward to your next visit.

June 28, 2026

Bob and Rich made this experience very seamless and enjoyable, will definitely be coming back! More

by madisondombrowski1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Scheatzle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five stars and for recognizing Bob’s efforts. We’re glad that purchasing your used Ford Bronco was seamless and enjoyable. We look forward to welcoming you back soon.

June 28, 2026

Customer service was fairly good, though service rep never called me, did it through text. No one went over the bill. $80 for a cabin filter is outrageous. And the pillar was put over a folder piece of More

by Crimsonghostohio
Recommend Dealer
No
Employees Worked With
Dylan Yavorsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Jun 30, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 28, 2026

This was my first new car, between Tom and CJ they made me customer for life. All departments were great in what they do and explaining it where I understood. Thank you guys?????? More

by Theresa
Recommend Dealer
Yes
Employees Worked With
CJ
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Jun 28, 2026 -

Theresa responded

Thank you guys you all were great at what you do. You have a customer for life.

Jun 29, 2026 -

Ken Ganley Ford Parma responded

Thank you so much, Theresa, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 27, 2026

Took real good care of me. Kept me informed. Asked me for my input Very customer oriented More

by lmuni0
Recommend Dealer
Yes
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Jun 28, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear the team took excellent care of you, kept you informed, and welcomed your input during your Ford service. Thank you for trusting us with your vehicle and sharing your feedback.

June 27, 2026

Dealership was excellent. Very professional. Everyone was very accommodating and did not pressure me to lease a vehicle. More

by gac1innj
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Jun 28, 2026 -

Ken Ganley Ford Parma responded

We appreciate your feedback. John and our team are pleased the service was expert and helpful while keeping the process pressure free. Enjoy driving your Ford Maverick.

June 27, 2026

She was knowledgeable and informative on the vehicle purchased She was a very conscientious employee for the dealership More

by Nancycepis
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Jun 27, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear that our team member provided knowledgeable and conscientious support as you explored your new Ford Explorer. We’re glad her informative approach helped you feel confident in your decision. If any questions arise, feel free to reach out for assistance.

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