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Ken Ganley Ford Parma
Parma, OH
4,915 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,915 reviews
August 01, 2026
Since I've purchased my car with in the first few days nothing but problems. Continue to have problems. Nothing is changing. Car still running terrible. Oil in spark plugs still check engine light still o nothing but problems. Continue to have problems. Nothing is changing. Car still running terrible. Oil in spark plugs still check engine light still on. Can't get my sticker. They had my car over two months recently may 2026 to July 2026 I'm missing a bolt on top my engine they gave me my car back with barely any antifreeze in it car won't pass echeck. I will never recommend this dealership to any one. This was a terrible decision buying a car from here. More
by Zlssms10
Verified Customer
August 01, 2026
Customer Service and David Swift made it painless to make appointment to answering my questions. Keep up the good work, especially a clean work environment appointment to answering my questions. Keep up the good work, especially a clean work environment More
by JERRYKASZAR
Employees Worked With
July 31, 2026
Always a pleasure. Always on time for appointments always explain everything about your vehicle that needs done. Always on time for appointments always explain everything about your vehicle that needs done. More
by DEBRADAWN1ST
July 31, 2026
Easy to make appointment David Swift was kind and courteous Fast turnaround for the work done courteous Fast turnaround for the work done More
by HGBRAUN626
July 31, 2026
I was exceptionally pleased with the customer service from intake phone call and scheduling with Courtney who helped me tremendously; thank you Courtney for going the extra mile! To Dave ensuring everyth from intake phone call and scheduling with Courtney who helped me tremendously; thank you Courtney for going the extra mile! To Dave ensuring everything was handled to a T. Finally, thank you to Anna for wrapping up the customer service. The teamwork was professional; courteous and very much appreciated. I look forward to do business again. More
by Jane.diaz28
July 31, 2026
Very courteous and professional. Kept me updated on my vehicle service and answered all my questions. Thanks everyone involved Kept me updated on my vehicle service and answered all my questions. Thanks everyone involved More
by JALPINE
July 31, 2026
Overall a great experience. They got me and out with an hour and David was very helpful. They got me and out with an hour and David was very helpful. More
by elvismemphis27
July 30, 2026
I was able to take advantage of the valet service for my oil change. The team was very communicative and very professional. Thank you for this service, it was very much appreciated. oil change. The team was very communicative and very professional. Thank you for this service, it was very much appreciated. More
by dan790512
Employees Worked With
Didn't catch name
July 30, 2026
Best service center this side of the Mason Dixon Very fast and thorough , friendly fast and thorough , friendly More
by DSwift1
