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Ken Ganley Ford Parma
Parma, OH
4,025 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,025 reviews
December 03, 2025
Always welcome and respectful to me being a older man they to you not at you..That is important to me..Always having a smile on his face is helpful. they to you not at you..That is important to me..Always having a smile on his face is helpful. More
by ASHSR6DY
Verified Customer
December 03, 2025
CJ was very helpful and knowledgeable about the specific vehicles that I was interested in. vehicles that I was interested in. More
by KPROFANCIK
December 02, 2025
I scheduled the recall a month in advanced let my vehicle for a week while on vacation. Called to pick up and found out the recall wasn't even completed. Disappointed that I received no phone call and now I' for a week while on vacation. Called to pick up and found out the recall wasn't even completed. Disappointed that I received no phone call and now I'm inconvenienced with having to come back and not being able to charge at 100%. I also had to request my truck be put on charge for me to pickup the day after I was scheduled to get it. Now I have not been given a date for the recall to be completed More
by Penny.peterlin
Employees Worked With
December 02, 2025
Effort was made to solve repair & recall Associates were courteous Still feel confused about recall letter I received regarding fuel injector possible crack, possible leaking gas on engine. Possibly causing courteous Still feel confused about recall letter I received regarding fuel injector possible crack, possible leaking gas on engine. Possibly causing a fire. Dealership says it's not really a recall letter then why did it say when the parts are in, They'll let me know when I should bring the car back to have that part changed...I find this very confusing. I've called other dealerships and the 1-800 customer service number at FORD...same story. Not really a recall??? then why send the letter? More
by metcps
Employees Worked With
4
December 02, 2025
George and Jeremy are both very knowledgeable, and great to deal with. Service is Great, a lot better then where I was going, (Liberty) to deal with. Service is Great, a lot better then where I was going, (Liberty) More
by Mike G
December 02, 2025
Great customer service knowledgeable technician with state of the art technology clean waiting area comfortable seating clean restrooms smelling clean and fresh state of the art technology clean waiting area comfortable seating clean restrooms smelling clean and fresh More
by Doggmattic
December 01, 2025
Great satisfaction , was friendly service from my salesman, would recommend to my friends and family salesman, would recommend to my friends and family More
by rbenedek
Employees Worked With
December 01, 2025
My service was quick and the location is convenient. Dylan explained everything & he was very nice! I highly recommend this dealership! Dylan explained everything & he was very nice! I highly recommend this dealership! More
by Jodywheatley13
