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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,686 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,686 reviews

March 12, 2024

The Staff was friendly and helpful, they were upfront and honest and worked with me to find the vehicle that best fits my interest and needs. I've had the pleasure of working with George Bode on several veh More

by tribe_95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear George and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 12, 2024

Very satisfied with the customer service and overall experience. The prompt service as well. A 1 More

by s.scottsr
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffrey
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Jul 05, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

March 12, 2024

Good People were friendly there. I got oil changed in my car. Everything seem good! More

by brendatrew
Recommend Dealer
Yes
Employees Worked With
Idk don't remember
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Jul 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2024

Excellent experience, timely, staff was great, we live the vehicle and the store! Tremendous experience More

by Rmkistler
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Mar 12, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 10, 2024

Great customer service by the entire team. Jeromy did a great job as sales person and made it an easy process. Thank you for help! More

by michaelniro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Acord, Ken Stafford
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Mar 11, 2024 -

Ken Ganley Ford Parma responded

Thank you, Michael, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again!

March 09, 2024

Returning customer! We’ve enjoyed the care from the Ganley team, and look forward to further business in the future. More

by ckolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
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Mar 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 09, 2024

Mike was awesome, the process was smooth, quick and easy. Would buy from them again! More

by dlongyear24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
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Mar 09, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

Mar 11, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 08, 2024

Pleasant and fixed problem Coffee ? ? while waited was a plus Clean waiting area while reading the Plain Dealer and having a coffee More

by DJPK310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 11, 2024 -

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2024

Very satisfied with the process of buying my new vehicle. Easy and quick. Would definitely come back to buy another vehicle. More

by rjmih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Cslzek
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Mar 08, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

March 08, 2024

Still having a slight problem, I called 4 or 5 times, left messages and no return call all day. Very dissatisfied. Having some kind of fluid leak after having oil change and abs brake work, was expensive More

by blueskyon16
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
William
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Mar 13, 2024 -

Ken Ganley Ford Parma responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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