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Ken Ganley Ford Parma
Parma, OH
3,372 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,372 reviews
April 07, 2021
John and his team are excellent. They go above and beyond and are so helpful. Thank you again for all your help on this new purchase! and are so helpful. Thank you again for all your help on this new purchase! More
by Courtney Jones
Verified Customer
April 06, 2021
Always room for improvement, this dealership gets it done right. Schedule times are good and the service was good also, but like I said it always room for improvement right. Schedule times are good and the service was good also, but like I said it always room for improvement More
by JMAR
Employees Worked With
Aaron Trainer
April 06, 2021
Quick and friendly! Never feel like they’re trying to scam me into buying services I don’t need. I always use “The Works” coupon when I get my Ford serviced and it’s a great price. scam me into buying services I don’t need. I always use “The Works” coupon when I get my Ford serviced and it’s a great price. More
by W Miller
Employees Worked With
April 01, 2021
Sales was very helpful & friendly for my 2020 lincon cosairl but the service department was deceiving about my repairs performed on my 08 lincon MKX cosairl but the service department was deceiving about my repairs performed on my 08 lincon MKX More
by Maryjoparente
April 01, 2021
Great service! Employees are friendly And knowledgeable, they were able to fit me in to the schedule in a timely manner. I highly recommend Ganley Ford West they were able to fit me in to the schedule in a timely manner. I highly recommend Ganley Ford West More
by ME13DIDONNA88
Employees Worked With
Ashley Neely
March 30, 2021
Service department was fantastic. Aaron was such a great person to deal with. We will return if there are any further service needs. Honest and fair! person to deal with. We will return if there are any further service needs. Honest and fair! More
by Rbacik
Employees Worked With
Aaron
March 27, 2021
Service was as promised. Staff professional. Questions answered to my satisfaction. Office was well lighted. Employees following safety precautions regarding current conditions. Thanks for the car wash. answered to my satisfaction. Office was well lighted. Employees following safety precautions regarding current conditions. Thanks for the car wash. More
by mfamily5
Employees Worked With
Ashley Neely
March 27, 2021
Great service. In and out quickly. The price was right around where I wanted/needed to be. I've bought my last 3 cars there. around where I wanted/needed to be. I've bought my last 3 cars there. More
by GOODDAYMOONSTUDIO
March 26, 2021
AJ Bruno was awesome. Second time going through him and I couldn’t be happier. He patiently took the time to answer all of my questions during my busy schedule. Excited to work with him in the future. couldn’t be happier. He patiently took the time to answer all of my questions during my busy schedule. Excited to work with him in the future. More
by Kwanj12
