
Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,340 reviews
Great sales and service. Very pleasant experiences. Great to do business. Very satisfied. Robert and Nick have always taken great care of me. Very prompt and thorough service and sales. to do business. Very satisfied. Robert and Nick have always taken great care of me. Very prompt and thorough service and sales. More
Service department is rated the Best I have gone to !!!! I want to Thank the AAA Mechanics that worked on our 2014 Ford Fusion & 2020 Ford Fusion. They have done a Great Job. I also want to personally Thank I want to Thank the AAA Mechanics that worked on our 2014 Ford Fusion & 2020 Ford Fusion. They have done a Great Job. I also want to personally Thank Tom Yerace for selling us the 2020 Ford Fusion this is our second Fusion we have owned. I bought the 2020 Ford Fusion for my wife for our 50th Anniversary present !!! My son now owns the 2014 and it NEVER gave us any problem EVER !!! What a Great Car !!! I worked and retired from Ford Motor Company and I am very proud of everything from Ganley Ford and Ford Motor Company Great Cars !! Thank you, Jim & Gloria Simonson More
The sales team was very polite and professional. They worked with me and let me know all the steps during the buying process. Over all a great experience. worked with me and let me know all the steps during the buying process. Over all a great experience. More
Our experience working with Brandon was very professional from start to finish. I was so impressed with his customer service, in particular his art of communicating with us. He kept us posted along the way. from start to finish. I was so impressed with his customer service, in particular his art of communicating with us. He kept us posted along the way. I would highly recommend Brandon to friends and family!! More
Brandon was very thorough and helpful . Called me back when he said he would and kept his word on everything. A pleasure buying a car from him. when he said he would and kept his word on everything. A pleasure buying a car from him. More
Good service but not coved compliant I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that wa I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that waited on me was not wearing a mask and she was the first person I saw some of the people in the service department were wearing masks and some weren’t. I was and didn’t feel safe walking in and seeing employees not. More
Accommodated me even though I read the appointment date wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. More
Brandon did an excellent job explaining all of the available features on the new car we leased. He was polite and friendly and told us to call him if we had any questions. available features on the new car we leased. He was polite and friendly and told us to call him if we had any questions. More
Very efficient. Customer service in the service department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! More
This is my second vehicle from this dealer both times I was treated respectful and well. Robert was fun to converse with. The F&I manager (I cant remember his name, bald guy w tattoos) pulled Some magic was treated respectful and well. Robert was fun to converse with. The F&I manager (I cant remember his name, bald guy w tattoos) pulled Some magic and was able to secure zero percent financing for my marginal, rebuilding credit score. Love the truck, even my girlfriend loves the truck. A+ all around. More