
Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I highly recommend you visit this dealership, they made buying a car stress free, I was in and out in less than an hour driving my new car home, Austin was very helpful and friendly I would recommend you g buying a car stress free, I was in and out in less than an hour driving my new car home, Austin was very helpful and friendly I would recommend you going to him for any of your car buying needs. More
Brandon is a great salesman and the only reason I purchased a car from Ford ganley west. It was refreshing to have someone without all the fake attitude or that pushy behavior to make a sale. I would purchased a car from Ford ganley west. It was refreshing to have someone without all the fake attitude or that pushy behavior to make a sale. I would recommend Brandon to anyone looking for a new car! Nikko More
I was happy with the assistance I received in purchasing a new Ford truck. Brandon was very knowledgeable about the truck and was able to answer all our questions intelligently. a new Ford truck. Brandon was very knowledgeable about the truck and was able to answer all our questions intelligently. More
Brandon was a pleasure to work with and stayed in communication through our the process. We appreciate all the help. Only downside was having to physically come in for every aspect of the deal to communication through our the process. We appreciate all the help. Only downside was having to physically come in for every aspect of the deal to sign paperwork and show ID. Most commercial deals we do can be done remotely. But that’s not anything Brandon had control over. More
Service desk worker was excellent and the work done on my vehicle was great. I was actually charged less than anticipated because they said some of the work was not necessary at the current time. vehicle was great. I was actually charged less than anticipated because they said some of the work was not necessary at the current time. More
A Very professional and courteous experience, extremely fast and friendly. The service department really has it all together. I always recommend Ganly Ford for all my needs fast and friendly. The service department really has it all together. I always recommend Ganly Ford for all my needs More
Staff was not friendly. Hard to get ahold of someone, no updates. ETA kept changing. Pickup, Stood there for 30+minutes until someone acknowledged me. updates. ETA kept changing. Pickup, Stood there for 30+minutes until someone acknowledged me. More
I was greeted promptly and they listened when I told them what I needed. They made the trade in process easy and the sales process was actually short! I had my paperwork, new keys and out the door in time fo what I needed. They made the trade in process easy and the sales process was actually short! I had my paperwork, new keys and out the door in time for my BBQ! More
Excellent customer service i was dealing with Ashley on a recall she kept me informed till it was complete. So I would return here for service and to purchase a vechile. recall she kept me informed till it was complete. So I would return here for service and to purchase a vechile. More