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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,298 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,298 reviews

February 13, 2026

Pam was great help with getting all the information I needed to purchase my car. More

by rsg9781msg
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Feb 13, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

Feb 16, 2026 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2026

Matt was honest, respectful and got the job done. When a problem arose, he handled it professionally and in a timely manner. More

by angelojffl
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 16, 2026 -

Ken Ganley Ford Parma responded

We appreciate your feedback on your service visit. It’s great to know our team provided honest, respectful assistance and handled the issue professionally and promptly. Thank you for trusting us with your Ford.

February 12, 2026

I had a problem with my driver side window. They addressed it, fixed it all in a timely manner. More

by Romitoman
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Feb 16, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience. We're glad Dylan and our service team promptly resolved the driver side window issue on your Ford F-250. We appreciate your 5-star rating and look forward to serving you again.

February 12, 2026

George is the man. Super responsive and helpful. A pleasure to work with. Thank you Nathan More

by Nathan Hudak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience. We’re thrilled George was so responsive and helpful during your Ford service. We look forward to assisting you again.

February 12, 2026

A great and friendly experience . Great location close to my house. And very efficient and fast. More

by Trod1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating and for trusting us with your Ford Escape. Allan and our team are thrilled that our friendly staff, convenient location, and efficient service met your needs.

February 12, 2026

Allan Pena was very helpful in explaining what was needed to be done to my truck. More

by CMKUZNIK
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Feb 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting Allan’s clear guidance on the work needed for your Ford. We appreciate the five-star rating and your trust in our service team. We look forward to assisting you with any future maintenance.

February 11, 2026

So far so good. Have not caught them lying to me trying to get more money out of me quicker free Uber rides more knowledgeable and then AutoNation. If that continues More

by Jjereb1
Recommend Dealer
Yes
Employees Worked With
Much better than autonation service dept so far which is why I come there even tho further
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Feb 11, 2026 -

Ken Ganley Ford Parma responded

Thank you for your 5-star review and for sharing your experience. We’re pleased our team’s honesty, expertise, and complimentary Uber ride program have set us apart. We look forward to servicing your Ford Explorer and appreciate you choosing us over other options.

February 11, 2026

Always agreat experience from start to finish. The people are knowledgeable and the work is always done to my satisfaction and I've have never had any complaints. Thank you! More

by BGAUGHAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Ken Ganley Ford Parma responded

We’re pleased that our knowledgeable team continues to deliver a smooth service experience for your Ford Escape. Thank you for your continued trust and feedback.

February 11, 2026

Bolaji was patient with us and saw our request was met to our satisfaction. Polite, pleasant. More

by POLISHONE1968
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
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Feb 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with our service team. We’re pleased to hear your request was handled patiently and politely and that your Ford Edge is meeting your expectations. We look forward to assisting you again.

February 11, 2026

Came in on a Saturday with a major electronic issue. Even though Saturday is a short day at the dealership they immediately reacted to the issue to assure the problem was addressed. Totally satisfied More

by Earl McCarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for bringing your Ford in on a Saturday. We’re glad our service department responded quickly to resolve the electronic issue and make sure you were taken care of. We appreciate your five-star rating and look forward to assisting you again.

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