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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,328 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,328 reviews

April 30, 2025

Excellent service Went over and beyond to make sure I was happy before I took my car More

by Rodneysantiago18
Recommend Dealer
Yes
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Apr 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2025

The dealership was quick and efficient, despite me being a couple minutes late for my appointment. Dylan explained the services they performed. It was a great experience More

by TMLLOYDX
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Apr 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 30, 2025

Quick thorough, friendly and professional. Matthew was great – he kept in contact and let me know what was going on. He did a great job. More

by JEFFLIP.WORK
Recommend Dealer
Yes
Employees Worked With
Mathew Newman
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Apr 30, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 30, 2025

Excellent service from Dave Moga! We love dealing with him; he explains all the details about the service. More

by C Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 30, 2025

Everyone was very straightforward and informative. Excellent. The employees were very helpful and professional with me. More

by Rick M
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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May 01, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 30, 2025

This place is terrible. They lied about everything. From my contract to the condition of my vehicle. Said i was getting 7%."they lied. Stuck me with 9%. Said i would financ More

by Drboswell128
Trade-in Experience
Recommend Dealer
No
Employees Worked With
I dont remember his name. But is a liar
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May 02, 2025 -

Ken Ganley Ford Parma responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 02, 2025 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 29, 2025

Not very happy with the problems they're finding with my 2020 f150 with only 46k miles More

by CAMPERJIM1978
Recommend Dealer
Yes
Employees Worked With
Alesha
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Apr 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 29, 2025

This was an awesome experience. After contacting several ford dealerships, these guys were the only one willing to take the time to help get my car door looked at. At another dealer More

by cassidy.laurie47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Very good Service and parts at Ken Ganley Ford was very good. Quick and easy appointment More

by KEITHMARTIN1021
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Apr 29, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 29, 2025

When I called the dealership to let them know that my car was going to be delivered there by a tow truck on a Wednesday. They told me that they wouldn't even be able to look at my car until next Tuesday. An More

by jheasley12
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Apr 29, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

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