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Ken Ganley Ford Parma
Parma, OH
4,026 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,026 reviews
December 01, 2025
My service was quick and the location is convenient. Dylan explained everything & he was very nice! I highly recommend this dealership! Dylan explained everything & he was very nice! I highly recommend this dealership! More
by Jodywheatley13
Verified Customer
November 29, 2025
Excellent service with the staff being very friendly and explained everything that they did. Very informative. Thank you explained everything that they did. Very informative. Thank you More
by JALPINE
November 29, 2025
I would have to say it was an overall great experience. All of the staff was very friendly helpful and professional ! All of the staff was very friendly helpful and professional ! More
by Jdl4271979
November 29, 2025
Pam was easy to work with. She took a lot of time to go over/set up/explain the cars functions. Buying a car is usually painful, but not this time. She took a lot of time to go over/set up/explain the cars functions. Buying a car is usually painful, but not this time. More
by Vanessa.boggs
Employees Worked With
November 29, 2025
Good, caring and provide a warm welcoming environment. Service people were good. Happy with service. Service people were good. Happy with service. More
by Phil
Employees Worked With
November 29, 2025
November 29, 2025
I was very impressed with the service I received. Matt was knowledgeable not pushy. I would recommend him for anyone who needs a vehicle. Matt was knowledgeable not pushy. I would recommend him for anyone who needs a vehicle. More
by George
Employees Worked With
November 28, 2025
Very pleased from start to finish. Dylan in service was amazing. He answered my questions before I even brought my car in. They were able to get my car in within a week. He was in c Dylan in service was amazing. He answered my questions before I even brought my car in. They were able to get my car in within a week. He was in contact with me every step of the way. The first day it was there my car was diagnosed with the problem that I brought it in for , and the parts were ordered that day , also the next day they had the Warranty inspector out approving the repair. And then it was worked on the next day and finished within a timely fashion, which I was thrilled. My car is running awesome. So pleased with this dealership. I highly recommend KEN GANLEY FORD in Parma, Ohio. More
by tonyahasman
Employees Worked With
November 28, 2025
This was, thus far, the nicest service location. I loved the waiting area and coffee center. The guy who assisted me was friendly and professional which is what matters most. My oil change was compl I loved the waiting area and coffee center. The guy who assisted me was friendly and professional which is what matters most. My oil change was completed in a decent amount of time. More
by Mrsrositaortiz
Employees Worked With
November 28, 2025
Amazing service Dylan and Jeremy are top notch. Very helpful and knowledgeable Won't go anywhere else Very helpful and knowledgeable Won't go anywhere else More
by JBRSMKJR2
