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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
5,040 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 5,040 reviews

September 05, 2026

The dealership was friendly and helped me with everything I needed and provided information when I asked would definitely recommend More

by randellrice01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Ken Ganley Ford Parma responded

We’re glad the purchase of your Jeep Compass felt effortless and our team could guide you through every step. Knowing you found our staff friendly and informative and would recommend our showroom means a lot to us.

September 05, 2026

I brought my raptor in for 60,000 mile service. The sheet for coolant was edited and marked good well my coolant is below minimum. If I didn't check now my engine could have overheated More

by Nmisovic
Recommend Dealer
No
Employees Worked With
Matt voloshuk
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Sep 07, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 05, 2026

Service manager was good, my car needed better up front attention as I dropped off in the morning and was not touched until afternoon More

by GPOPELLA1
Recommend Dealer
Yes
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Sep 06, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 05, 2026

Parts were not on hand to fix car same day, I could have had more proactive communications the following day about the Car. The car was not washed even though porter asked as he brought the car up for me. W More

by GPOPELLA1
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Sep 06, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 05, 2026

Had a tire leakage and called on a Saturday and they got me in on Monday !! Thank god they were honest about being able to patch the tire and DID NOT push trying to sell me 2 . Thank you !! More

by Jfedonhk
Recommend Dealer
Yes
Employees Worked With
Mark Owens
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Sep 05, 2026 -

Ken Ganley Ford Parma responded

Knowing that our honest advice during the service on your Ford Edge met your expectations means a lot to our service team. We’re pleased we could schedule you on Monday after your Saturday call and patch your tire without recommending unnecessary replacements.

September 05, 2026

I was so impressed with the level of communication! Mark kept me infirmed about the status of my repair and double-checked for warranty and parts. More

by kim.j.speare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 05, 2026 -

Ken Ganley Ford Parma responded

Clear communication is at the heart of how our service department operates. Hearing that Mark kept you informed about your Ford Focus repair status and took the extra step to verify warranty coverage and parts means a lot to our team. Thank you for the five-star rating and for trusting us with your service.

September 04, 2026

Everyone was very honest and accommodating. The staff is knowledgeable and efficient in each of their roles. More

by katiekat961
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Sep 04, 2026 -

Ken Ganley Ford Parma responded

Your mention of how transparent and welcoming our team was during the service on your Ford F-150 highlights the care we aim to provide. Knowing you found our staff knowledgeable and efficient means a lot to our service department.

September 04, 2026

Great Leave me alone No thanks Stop it x7 You are making me mad as xxxx! More

by PSHYMSKE
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
Print
Sep 06, 2026 -

Ken Ganley Ford Parma responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 04, 2026

Awesome It was easy. Drop off and picked. Pay everything in under five minutes in and out. More

by PSHYMSKE
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Print
Sep 06, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2026

You took care of my car in the time frame you said you would and had it ready and waiting. Everyone I interacted with was pleasant and respectful. More

by JFKILBANE
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
Print
Sep 04, 2026 -

Ken Ganley Ford Parma responded

We’re glad the service on your Ford Escape was completed within the timeframe we promised. Knowing you found every interaction pleasant and respectful means a lot to us.

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