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Ken Ganley Ford Parma

Parma, OH

4.7
3,442 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,442 reviews

October 31, 2019

They worked with me until they met my monthly payment needs and my salesman was great, Bolaji made sure to answer every question and helped me find just what I wanted. More

by NewF150XLT
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Sommer
Oct 31, 2019 -

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so happy you had a 5 star car buying experience. Thank you so much for your awesome review, your recommendation of our dealership and for choosing Ganley Ford West! If there is anything we can do please let us know! We are happy to help!

October 23, 2019

Very good, one problem but it was solved The sales person who helped me purchase my vehicle was kind and professional. I will be happy to send other customers to Bolaji for purchase of a new More

by shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Ken Ganley Ford Parma responded

We greatly appreciate your feedback and the high star review! We are happy to hear you had a good experience with our team.We will go above and beyond to make sure our customers are 100% completely satisfied. If you have any questions or if there is anything we can do to help please let us know! Thanks again for your business!

October 19, 2019

Lease Quick ,easy clean show room Could be a little easier to look at stock on hand Recommend using web site . That might make it easier to choose vehicle More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Ken Ganley Ford Parma responded

We would like to sincerely thank you for your feedback and your 5 star review! We really appreciate it. We are so happy to hear you had a great car buying experience. If there is anything we can help with or answer any questions please let us know! Thanks again for your business!

October 14, 2019

I will never buy an Auto from any Ganley Dealership I have regretted buying my Escape from Ganley from day-one,I should have gone to AUTONATION, however I decided to buy locally, after seeing the sales More

by Sargon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at the service desk was helpful
Oct 14, 2019 -

Ken Ganley Ford Parma responded

We are so sorry to hear that you are not completely satisfied with your previous expierence with us. We would really like the opportunity to speak with you. If you could please give us a call at your convenience. 216-941-9800, We would greatly appreciate it and we look forward to speaking with you,

October 14, 2019

We took our car to another Ford dealer No bueno We took our car to another Ford dealer they gave us the runaround told us we didn’t drive the car enough never found the problem treated us as though More

by Dwayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown
Oct 14, 2019 -

Ken Ganley Ford Parma responded

We are thrilled you had such a great expierence with us! We strive to go above and beyond for all our customers and deliver five star customer service. We truly appreciate your business. It means so much to us to have earned your trust in our dealership. Please let us know if there is anything we can do! Look forward to string you next time!

October 07, 2019

I have no comment,feel like ford was trying to make money,had car in shop 4-5times I lost count called to speak to district manager still waiting on a call back. More

by Cindy
Recommend Dealer
No
Employees Worked With
Ashley
Oct 08, 2019 -

Ken Ganley Ford Parma responded

We appreciate your feedback and we would like to have a better understanding about your experience. We would really like the opportunity to address your concerns. Please reach out to us directly at 216-941-9800 when you have a chance. Thank you, and we look forward to hearing from you.

October 06, 2019

Daniel was awesome from the start to finish. He answered all my questions and was very knowledgeable about their products and warranties. Five star service!! More

by Kauvil216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown, Daniel Walker
Oct 08, 2019 -

Ken Ganley Ford Parma responded

It is wonderful to hear you had a great experience with our team! Please let us know if there is anything else we can do to assist you! Thank you very much for your business and 5 star review!

October 06, 2019

Mark Rezzano was professional and took great care of me!! He listened to my concerns and met my family needs.. He is a great salesman. More

by Nailor
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Ken Ganley Ford Parma responded

Is it wonderful to read such a positive review! We want to sincerely thank you for being a valued customer and for choosing Ganley Ford West. We appreciate your 5 star rating! Please reach out if we can help in any way! We look forward to your next visit!

October 03, 2019

My new Edge The purchase of my new 2019 Edge was a pleasant experience at Ganley Ford. My salesman Danny Walker did a great job with my wife and I of professional More

by John333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cannot be sure of finance mans name but did a great job, Daniel Walker, Ron Sommer
Oct 08, 2019 -

Ken Ganley Ford Parma responded

We want to sincerely thank you for your recommendation of our dealership! It means so much to us to have earned your trust in our business. We want all of our customers to be 100% completely satisfied and we are so thrilled to hear you had a great car buying experience. Congratulations on your new edge!

October 02, 2019

My experience with Ganley Ford was professional and prompt Danny the salesman had all the answers to all my questions and he was very helpful. More

by Watson120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Walker
Oct 08, 2019 -

Ken Ganley Ford Parma responded

Thank you so much for your kind comment and five star rating! We want to sincerely thank you for your business and being a valued customer. Please let us know if there is anything we can do! We look forward to your next visit!

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