Ken Ganley Ford Parma

Piece of Cake I enjoyed no pressure and the salesman who was very accommodating to both me and my girlfriend. We had to be sure the car was titled in her name with I enjoyed no pressure and the salesman who was very accommodating to both me and my girlfriend. We had to be sure the car was titled in her name with both of us on the loan so she would get plates easily. Also the dealership answered questions I had on insurability. We drove out in a new Ford Escape that night. More

Service Department I've never bought a car here, but I have had various models by various manufacturers serviced here-Ford, Chevy and Jeep.. They always have done a gre I've never bought a car here, but I have had various models by various manufacturers serviced here-Ford, Chevy and Jeep.. They always have done a great job, with a friendly staff. They are efficient and they have an excellent customer waiting area, with wi-fi and a few small desks where you can work in private. Really great place; I'm a regular for going on 10 years and intend to continue to use them. More

Sales experiance Went there for service on tarus And checked out used trucks I previously had dealt with mark and went and got him he was very helpful in setting me u Went there for service on tarus And checked out used trucks I previously had dealt with mark and went and got him he was very helpful in setting me up with a used truck also your service dept. Went out of there way to help on some minor issues on the tarus. Great job by all .will defiantly recommend ganly west and mark rezzano. More

Repeat Customer and will be one moving forward Great sales experience. Friendly staff and understanding of a hectic work schedule. Worked with me on my trade-in and found a way to beat competitor Great sales experience. Friendly staff and understanding of a hectic work schedule. Worked with me on my trade-in and found a way to beat competitors offer. Recommend anyone who is looking for a new or used car in the Northern Ohio area to connect with Ganley Ford West. They will continue to receive my business moving forward. More

Service Nick was very friendly and courteous. The time that was stated for my service was shorter than they expected was a plus for me. He was very thorough Nick was very friendly and courteous. The time that was stated for my service was shorter than they expected was a plus for me. He was very thorough when informing what was being serviced. And would also like to say that Daniel Walker was quick to respond to my email when I had a question about my service being done. He is a great person to deal with when I leased my vehicle and has always been able to answer any questions or concerns I may have had. More

25,000 mile checkup I have been getting my car serviced here since I purchased it. The staff, sales people and techs are excellent to deal with. Service is great, never I have been getting my car serviced here since I purchased it. The staff, sales people and techs are excellent to deal with. Service is great, never a hassle. More

First Class Service Ron and Matt made this transaction painless. They were knowledgeable, fast, straight forward and easy to deal with. I highly recommend their service Ron and Matt made this transaction painless. They were knowledgeable, fast, straight forward and easy to deal with. I highly recommend their services to anyone who wants to be treated like a valued client. More

Purchase of Ford Edge Pam was awesome! She worked very diligently for our business. She also spent a good deal of time walking through the instructions and features of ou Pam was awesome! She worked very diligently for our business. She also spent a good deal of time walking through the instructions and features of our new vehicle. More

Excellent customer service. I highly recommend Ganley Ford West. Very friendly and professional. They listen to their customers and strive to deliver on what you want. Quick a I highly recommend Ganley Ford West. Very friendly and professional. They listen to their customers and strive to deliver on what you want. Quick at close out. More

No games. Great customer service. Customer for life. Morgan and DJ combined to give me a hassle free experience. Bought the truck I wanted at a great price. Hats off to Matt the manager as well. Morgan and DJ combined to give me a hassle free experience. Bought the truck I wanted at a great price. Hats off to Matt the manager as well. More