Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
5,040 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership
View Awards

8383 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 5,040 reviews

September 03, 2026

I was on your area picking an auction car and taking it back to Columbus. It had a flat tire. All they would do was to air it up. I had no spare,no lug wrench and no jack. All I asked them to do was to c More

by superstreetdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

Ken Ganley Ford Parma responded

Your note that Matt got you in right away and patched your Ford Transit-250’s tire highlights how important prompt service is to our department. Knowing that his fast work helped you get back to Columbus smoothly is rewarding for our team. Thank you for the five-star review and for trusting our service department.

September 02, 2026

Smooth. No issues with valet or service Pick up and drop off went as planned More

by SOLO01
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
Print
Sep 02, 2026 -

Ken Ganley Ford Parma responded

We’re glad the pick-up and drop-off process went smoothly for you. Knowing there were no issues with valet or service on your Ford F-150 means a lot to our service team.

September 02, 2026

Dylan was great and attended to the needs. Fast service and I was happy with everything. I will use the parma location going forward More

by Unseenhxc
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Print
Sep 02, 2026 -

Ken Ganley Ford Parma responded

Knowing that Dylan’s attentive support and fast service for your Ford F-150 left you satisfied means a lot to our service team. We appreciate you choosing our Parma service department and look forward to assisting you again.

September 02, 2026

I'm very happy with the service and your representatives. The service department has been phenomenal.George has been a gentleman has served your company well.\nThank you More

by EDSR5522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 02, 2026 -

Ken Ganley Ford Parma responded

We’re glad the service on your Ford Explorer met your expectations and that George treated you with courtesy and professionalism. Hearing that our service department has been phenomenal means a great deal to us.

September 01, 2026

Great service Friendly, cooperative helpful Ect ect ect ect ect ect ect ect ect ect More

by MAKSELAN.M
Recommend Dealer
Yes
Employees Worked With
Do not recall at this time
Print
Sep 03, 2026 -

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2026

Dealership and Ford corporate were uncooperative and pushy. They insisted that I buy a new engine for $11,000. For a known manufacturing issue. More

by Tomsmith035tws
Recommend Dealer
No
Print
Sep 03, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 01, 2026

Great as always Great as always and fixed right the first time truck never has gone back to fix what was fixed More

by LUV2PLUMB911
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Print
Sep 01, 2026 -

Ken Ganley Ford Parma responded

Knowing that your F-150 was repaired correctly on the first visit is truly rewarding. Your praise and five-star rating motivate our service department to continue providing reliable service.

September 01, 2026

Pam is the best representative of Ganley Ford. She has been my go to person over for 14 years. She listens to her customers and does her best to accommodate their requests. Thanks for my new 2026 More

by Thewife19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Ken Ganley Ford Parma responded

After 14 years of working with Pam, your loyalty means a great deal to our team. We’re pleased Pam could listen and accommodate your requests as you took delivery of your new Ford Bronco Sport. Hearing your praise for her dedication and your five-star rating is incredibly rewarding for us.

September 01, 2026

Always treated well. Reception, estimator, service and overall service. I have had great experience everytime for many years. More

by BGAUGHAN57
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Print
Sep 01, 2026 -

Ken Ganley Ford Parma responded

After many years of service for your Ford Escape, hearing that you always feel well cared for means a lot to our service team. Your positive feedback about our reception staff, estimators, and technicians encourages us to continue delivering top-notch care.

August 31, 2026

Punctual and very polite and professional. The appointment was on time. The service guy was very professional in his conversation and with making sure my car was where it needed to be. More

by Vjdet74
Recommend Dealer
Yes
Print
Sep 01, 2026 -

Ken Ganley Ford Parma responded

Your note about our team’s punctual and courteous professionalism reflects how seriously we take every appointment. We’re pleased we could ensure the service on your Ford Escape went smoothly and that your vehicle was right where it needed to be.

Sep 02, 2026 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

1
...
3
4
5
...
504