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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
5,197 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 5,197 reviews

October 16, 2026

I like the reminder about date and time. Very friendly and answered all my questions and prices are good. But it would have been nice if it was ran through a car wash. That would have total More

by Ultramule1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2026 -

Ken Ganley Ford Parma responded

Hearing that the reminders and friendly service met your needs means a lot to our team. We appreciate your compliment on our pricing, and Dylan values your suggestion to include a complimentary car wash with the service on your Ford F-150.

October 16, 2026

Service was fast and waiting area very clean and all staff members were very friendly. More

by mch6691
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Oct 16, 2026 -

Ken Ganley Ford Parma responded

Speedy service and a welcoming space are core to how our service department operates. Knowing that you found the service on your Bronco Sport efficient, the waiting area spotless, and our staff friendly is very rewarding.

October 16, 2026

Easy to work with and expedient I have you enough I said what is said More

by DONJARECKI62
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Oct 16, 2026 -

Ken Ganley Ford Parma responded

We’re pleased the service on your Ford Explorer was smooth and efficient. Knowing you found our team easy to work with means a lot to us.

October 16, 2026

Very professional, very responsive. Dave was great! Dave fit me into a very busy schedule to replace a battery on my Ford C Max. More

by tomgannon49
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Oct 16, 2026 -

Ken Ganley Ford Parma responded

Our team is pleased we could fit your Ford C-Max Hybrid’s battery replacement into your busy schedule. David is grateful for your kind words, and knowing you found our service professional and responsive means a lot.

October 15, 2026

Great job, kept me updated. Reasonable time for repairs. Very knowledgeable, Very polite, Knows his job. More

by blakerosemarie1
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Print
Oct 15, 2026 -

Ken Ganley Ford Parma responded

Knowing you found our updates timely and that the repair on your Ford Edge was completed promptly is rewarding. Your recognition of our team’s expertise and courtesy means a lot to us.

October 15, 2026

I made the mistake of coming to Ken Ganley Ford Parma when my appointment was at Ken Ganley Chevy Parma and Dylan was extremely nice and understanding of my situation. It was my first time in my new car More

by Sadé
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

Ken Ganley Ford Parma responded

Knowing that you felt at ease and that your Chevrolet Equinox maintenance was handled so quickly despite the dealership mix-up means a lot to our service department. Dylan is pleased he could step in and make your first service visit fast and hassle-free.

October 15, 2026

They don't follow up with the customer and explain what services were performed and what was found to be the issue More

by JPETRICH
Recommend Dealer
No
Employees Worked With
Dylan Yavorsky
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Oct 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 15, 2026

Ganley has always been efficient and super responsive. This is my 4th lease with them. More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2026 -

Ken Ganley Ford Parma responded

Your note about our prompt and attentive service highlights how we focus on keeping things smooth for you. Hearing that the purchase of your new Explorer felt seamless again means a lot to our team.

October 15, 2026

It is amazing. .. much better than the one over on Lorain! All of the staff is amazing. George and service is great. Matt Palffy, took care of us like family! Thank More

by Jmdpeterson
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Print
Oct 15, 2026 -

Ken Ganley Ford Parma responded

Hearing that George and our staff treated you like family means a lot to us. We’re thrilled to hear our service on your Ford Edge exceeded what you experienced at Lorain. Thank you for the five-star rating and your kind words.

October 15, 2026

Very confident and friendly. The dealership was very clean and pleasant Took our car right away. Was finished ahead of time. More

by Jmdpeterson
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Print
Oct 15, 2026 -

Ken Ganley Ford Parma responded

We’re glad the service on your Ford Edge was prompt and that our facility felt clean and welcoming. Dylan and our team are pleased we could complete it ahead of schedule.

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