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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,916 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,916 reviews

July 29, 2026

Routine maintenance Routine maintenance and reprogrammed the truck because of a recal dealing with a trailer problem. More

by onebuckeye
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jul 30, 2026 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

July 28, 2026

George answered all my questions and was very friendly and helpful Service was great and done on time More

by EvieDay
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jul 28, 2026 -

Ken Ganley Ford Parma responded

George is glad to hear his assistance was helpful and that your Ford Explorer service was completed on time. We’re pleased it met your expectations. Let us know if you need anything else.

July 28, 2026

Always a good experience, I bring all of my vehicles there for service. Thank you. More

by jd20868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Ken Ganley Ford Parma responded

It’s great to know your Ford Explorer service went smoothly and that you trust us with all of your vehicles. Our technicians truly value your continued loyalty. Thank you for bringing your vehicles back to us.

July 28, 2026

Every visit reminds me why I keep coming back. The service team is consistently professional, respectful, and efficient. My oil change was completed promptly, and they treated my vehicle with care More

by smk142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Ken Ganley Ford Parma responded

Your loyalty is the greatest compliment for our service team. We’re glad your Ford received prompt oil change service and careful handling. Thank you for highlighting the attention to detail, and we look forward to your next visit.

July 27, 2026

Ganley is very helpful and great to do business with. All the workers are knowledgeable and polite and friendly. The waiting area is nice. More

by LSOBEY50
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Jul 27, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear that Dylan and our team were helpful, knowledgeable, and polite. Thank you for trusting us with your Ford Escape, and we’re glad you found the waiting area comfortable.

July 26, 2026

Professional service tech quality work and I waited compatibles prices great place to your car care More

by HFORD1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your positive experience with our service department. David and our technicians are pleased to hear the work on your Ford met your expectations and that you found our pricing fair. We look forward to caring for your vehicle again.

Jul 27, 2026 -

HFORD1020 responded

Had a second appointment Dave was not as concerned about my issue said he will call back never did.

July 26, 2026

I scheduled service with Courtney. Had to delay it a couple of times but ultimately it worked. Mark took care of the repairs. Still pending a few updates More

by CAROLTASTIC
Recommend Dealer
Yes
Employees Worked With
Courtney and Mark
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Jul 27, 2026 -

Ken Ganley Ford Parma responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Ken Ganley Ford Parma.

July 26, 2026

Friendly, efficient, great communication They were very friendly, stayed in constant communication on the progress, and were very efficient when it came time to pick up the mustang. More

by alayton0714
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rezzano
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Jul 26, 2026 -

Ken Ganley Ford Parma responded

Thanks for highlighting Mark’s friendly approach and our consistent progress updates. We’re delighted the Mustang pickup was smooth and efficient. Enjoy every drive in your used Ford Mustang!

July 26, 2026

Very personable staff, updated me on the progress, great work, very pleased with overall experience. I would highly recommend them. More

by KIMBEEGAN
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jul 26, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear David provided clear updates during your Ford Escape service and that our crew delivered quality results. We appreciate your recommendation and look forward to assisting you again.

July 26, 2026

Brought in my other vehicle for a detail and it was beautiful. Great job! Highly recommended. More

by MDTHEUS0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2026 -

Ken Ganley Ford Parma responded

Thank you for bringing your Ford Edge in for a detail. We’re thrilled to hear you’re pleased with how it turned out and appreciate your recommendation.

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