Ken Ganley Ford Parma - Service Center

Everyone is always efficient and courteous. This includes the person that schedules my appointments, the service department, and the person who handles checkout. The person who called to explai This includes the person that schedules my appointments, the service department, and the person who handles checkout. The person who called to explain the additional charges for repairs I wanted was very thorough, and he called me again when my car was ready for pick up as promised. More

Very quick and Dave was very friendly and helpful. Would recommend to every Ford operator! Would recommend to every Ford operator! More

Great service, great people, great atmosphere. First time using Ken Ganley Ford and they now have lifetime customers. First time using Ken Ganley Ford and they now have lifetime customers. More

We bought a Ford warranty at a Youngstown dealership. My daughter goes to Cleveland State University. When she broke down we chose the closest Ford dealership to her. Ken Ganley treated us like long time My daughter goes to Cleveland State University. When she broke down we chose the closest Ford dealership to her. Ken Ganley treated us like long time customers. Fixed her car, did all the warranty work, and in a timely manner. Their work was great as my daughter has had no problems since the work was preformed. We have found a dealership and service department we can trust and will continue to use. More

My experience at ford is always grand thank you Sonny in parts and Ciante in service for making sure of that, I left a happy unworried customer. parts and Ciante in service for making sure of that, I left a happy unworried customer. More

Problem is still not fixed. The car still starts to vibrate once it hits around 39-41 MPH. The car still starts to vibrate once it hits around 39-41 MPH. More

I have found this Service Dept has been very professional, helpful and easy to work with. professional, helpful and easy to work with. More

Was very pleased with the service. Got done timely and at quoted price. David Moga was great to work with I will return to Ganely for my service needs. Got done timely and at quoted price. David Moga was great to work with I will return to Ganely for my service needs. More

They were very kind and efficient with everything, didn’t leave anything out. Very good leave anything out. Very good More

Everyone is friendly and willing to help. The Service Dept. is the best!!! I will always bring my car back for service!! The Service Dept. is the best!!! I will always bring my car back for service!! More