Ken Ganley Ford Parma - Service Center

Great employees great service. John Ruper is the best !! We are very happy with all aspects of sales and service. John Ruper is the best !! We are very happy with all aspects of sales and service. More

I did have a good experience for my first time, but I still have some questions about a car I recently inherited that is in pretty good shape with low mileage but has some paint issues and I’ll probably still have some questions about a car I recently inherited that is in pretty good shape with low mileage but has some paint issues and I’ll probably have to go back and ask if it's something they'd take care of More

Dave was great. Nice and easy service. Clearly explained and seemed cared for. B thank you all Nice and easy service. Clearly explained and seemed cared for. B thank you all More

Everyone is always efficient and courteous. This includes the person that schedules my appointments, the service department, and the person who handles checkout. The person who called to explai This includes the person that schedules my appointments, the service department, and the person who handles checkout. The person who called to explain the additional charges for repairs I wanted was very thorough, and he called me again when my car was ready for pick up as promised. More

Got me in and got the job done in a timely fashion. Thank you Dave Thank you Dave More

Very quick and Dave was very friendly and helpful. Would recommend to every Ford operator! Would recommend to every Ford operator! More

We bought a Ford warranty at a Youngstown dealership. My daughter goes to Cleveland State University. When she broke down we chose the closest Ford dealership to her. Ken Ganley treated us like long time My daughter goes to Cleveland State University. When she broke down we chose the closest Ford dealership to her. Ken Ganley treated us like long time customers. Fixed her car, did all the warranty work, and in a timely manner. Their work was great as my daughter has had no problems since the work was preformed. We have found a dealership and service department we can trust and will continue to use. More

Great service, great people, great atmosphere. First time using Ken Ganley Ford and they now have lifetime customers. First time using Ken Ganley Ford and they now have lifetime customers. More

My experience at ford is always grand thank you Sonny in parts and Ciante in service for making sure of that, I left a happy unworried customer. parts and Ciante in service for making sure of that, I left a happy unworried customer. More

Problem is still not fixed. The car still starts to vibrate once it hits around 39-41 MPH. The car still starts to vibrate once it hits around 39-41 MPH. More