Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,879 Reviews of Ken Ganley Ford Parma - Service Center
Car in for sync WiFi problem.screen freezes so told to shut off hotspot app. Seems to me this app. Is not working why offer it if it doesn’t work shut off hotspot app. Seems to me this app. Is not working why offer it if it doesn’t work More
I had my car in for service and the staff was courteous and Scott Hill did a excellent job on my car. His work is very professional and done in a timely manner, and Scott Hill did a excellent job on my car. His work is very professional and done in a timely manner, More
Amazing! I am new to the area and I needed my car looked at since the engine light was on, when I called they were very nice and fit me in right away. The I am new to the area and I needed my car looked at since the engine light was on, when I called they were very nice and fit me in right away. They were very informative and explained everything that was wrong and even though they had to order a part I still got my car back the next day! More
I recently had a flat tire and Ganley West was able to fit me in the day I called and fix the tire the same day as well. I purchased a warranty with them when I purchased my vehicle and they called the co fit me in the day I called and fix the tire the same day as well. I purchased a warranty with them when I purchased my vehicle and they called the company and made sure the tire was covered. More
You guys were 3 guys short that day. The manager took a guy off a job to get me in and out. I was there only for a half hour. The driver from Kufner knew exactly what was wrong with my car.. Turns out th guy off a job to get me in and out. I was there only for a half hour. The driver from Kufner knew exactly what was wrong with my car.. Turns out the part was under recall and it was fixed for free. The dealer that I bought the car from had no clue about the recall. Thank You for an excellent experience. More
Did not go the area of concern on the car. Area highlighted in yellow. Would have that taken care of while car was in Ford service center. highlighted in yellow. Would have that taken care of while car was in Ford service center. More
Good customer service, coat of repair extremely high when compared with other service center. However they were quick and efficient so that counts for something. compared with other service center. However they were quick and efficient so that counts for something. More
Staff is great. Friendly, helpful, honest and fair! Service done in a timely efficient way. Received a car wash after service was complete. Highly recommend. Thank you!! Service done in a timely efficient way. Received a car wash after service was complete. Highly recommend. Thank you!! More