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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,981 Reviews
Call Service Center (888) 433-2764

1,981 Reviews of Ken Ganley Ford Parma - Service Center

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June 28, 2025

Did a very good job thank you will have service my car again when needed More

by russtubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 28, 2025

Zoe went above and beyond, she was pleasant and extremely helpful. Will return again. Great More

by shawngallagher01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
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Jun 29, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

June 27, 2025

They are very nice they take great care of you and have great vehicle's More

by TIFFMOORE1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2025

Dave in Service was so pleasant and nice. He offered an open office for me to take a meeting while I waited for my car instead of coming back later More

by IACOBUCCI25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 27, 2025

Very friendly and honest. Let me know what needed to be done regarding my brakes. More

by mmb4589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 26, 2025

I have been with this dealer since the year 2000 and have leased or bought 7 vehicles that should tell you how I feel about GanleyFord Parma. More

by COGIOITTA8446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 26, 2025

I travel from Columbia Station because of how good the service is at Ken Ganley More

by BPATTON54077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2025

Great environment! Advisor always going the extra mile especially educating the importance of the surveys. Will recommend! More

by Dmoga4596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2025

Technician arrived on time at my home and was communicative and kind. He was done within 20 minutes! More

by CALAIACOVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 26, 2025

Easy check in . Service was completed quickly and thoroughly . All the people were very friendly ! More

by Kodiax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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