Ken Ganley Ford Parma - Service Center

Very slow be prepared to wait all day for anything other then an oil change then an oil change More

This was my first time at this dealership. Dylan was very welcoming. I told him that I had a rattle coming from under the car. I asked him if I needed to make an appointment and he said that i Dylan was very welcoming. I told him that I had a rattle coming from under the car. I asked him if I needed to make an appointment and he said that it would take about one or two hours if I wanted to wait. I agreed to wait and for the first time, my car was fixed and outside waiting on me. Great job by the technician and also by Dylan. I will be coming back for services as needed. More

Everything went as they said it would! It was a pleasure to work with Dylan. It was a pleasure to work with Dylan. More

The service was excellent. The timing matter on the job was done was perfect and I’ll be back again for other services. The timing matter on the job was done was perfect and I’ll be back again for other services. More

In my 47 years, this is the best customer service experience I’ve ever had at an auto dealership. experience I’ve ever had at an auto dealership. More

The service was great. . They were very thorough with my issue. I had a problem that day and they made room for the same day. . They were very thorough with my issue. I had a problem that day and they made room for the same day. More

Did a great job keeping my vehicle clean and running. Protected my vehicle from the watson windstorm that came through Parma during that time. Could not ask for more personalized service Protected my vehicle from the watson windstorm that came through Parma during that time. Could not ask for more personalized service More

Dylan and the team at Ken Ganley Ford are amazing! I appreciate all their support in getting my car fixed. I appreciate all their support in getting my car fixed. More

Can always rely on this location for a great service experience. Clean facility and friendly personnel. experience. Clean facility and friendly personnel. More

Customer service was perfect! Dropped off my car for an oil change, it was super easy and convenient! 10/10 recommend! Dropped off my car for an oil change, it was super easy and convenient! 10/10 recommend! More