Ken Ganley Ford Parma - Service Center

Very helpful. I asked about tires and they came up with a list of tires for my car and the didn’t pressure me at all so I can look in to what I want for my car. I asked about tires and they came up with a list of tires for my car and the didn’t pressure me at all so I can look in to what I want for my car. More

Great job, kind honest on time and have a good communication all the time, he explain everything very good and easy to unserstand, I highly Recommended communication all the time, he explain everything very good and easy to unserstand, I highly Recommended More

We bought our last five vehicles from Ganley, great service , love the new place, definitely will be back service , love the new place, definitely will be back More

The pick up and return service for my bronco is fantastic since working all day and taking care of family I have no time available to sit and wait for my maintenance service. Thank you again since working all day and taking care of family I have no time available to sit and wait for my maintenance service. Thank you again More

George is rude and does not make you feel like a valued customer. He was supposed to call me this week and I have still not heard from him. He scheduled an appointment for me but put it under my daughter’s customer. He was supposed to call me this week and I have still not heard from him. He scheduled an appointment for me but put it under my daughter’s name. When I called to make sure I had the appointment the girl had no idea that I had an appointment because it wasn’t under my name. More

The employee that assisted me was very kind. Went out of his way to make me feel comfortable. Even recommended a cheaper way to get the service that I was having. Went out of his way to make me feel comfortable. Even recommended a cheaper way to get the service that I was having. More

They are very helpful in attempting to diagnose a problem with my truck. It's what I expect from a car dealership service department. with my truck. It's what I expect from a car dealership service department. More

Always take me on time. Staff goes over and above with service Very dependable and honest Staff goes over and above with service Very dependable and honest More

Very professional and extremely courteous staff. On time repairs and always a reminder phone call for service at my residence which was awesome. Keep it up. On time repairs and always a reminder phone call for service at my residence which was awesome. Keep it up. More

Friendly customer Service. Oil change was completed car was parked outside. But was never notified that worked had Been completed Oil change was completed car was parked outside. But was never notified that worked had Been completed More