Ken Ganley Ford Parma - Service Center

He do a good job 💯 thank you he is helpful Good job Eric A. A. S. Eric A. A. S. More

Very friendly and true to there word . . been going here for over a decade and just a few minor hiccups . been going here for over a decade and just a few minor hiccups More

Alicia was a huge help having her work in the service department for Ken Ganley is a huge plus! She really worked hard to make sure that my vehicle was taken care of, and she made sure she was always in department for Ken Ganley is a huge plus! She really worked hard to make sure that my vehicle was taken care of, and she made sure she was always in communication with me ( The customer). Let me know when the car would be finished. More

Service advisor, Alicia, was polite and professional. Service was done timely and the waiting room was comfortable. Service was done timely and the waiting room was comfortable. More

The staff wad friendly. The waiting room was clean and pleasant. My car was serviced quickly. The waiting room was clean and pleasant. My car was serviced quickly. More

Alicia took us in without an appointment when our check engine light came on. She is very knowledgeable, efficient & helped with fixing my phone syncing problem I was having. She's a pleasure to deal with! engine light came on. She is very knowledgeable, efficient & helped with fixing my phone syncing problem I was having. She's a pleasure to deal with!!! More

Eric, great sales person, write up crew helpful, Mobil mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. More

They completed my works package in a short amount of time. The waiting area was comfortable. time. The waiting area was comfortable. More

Service department used to be great now replacing parts that's not the problem or bad mechanic's that's not the problem or bad mechanic's More

Great job from start to finish. I loved that someone was taking care of me personally. I was made to feel special and not just another car. I loved that someone was taking care of me personally. I was made to feel special and not just another car. More