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Ken Ganley Ford Parma
Parma, OH
4,086 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,086 reviews
December 23, 2025
Getting the appointment schedule was easy and George was very helpful once I got there. He asked if I had any Ford pass points which I did and made the services free. And also informed me of everything that very helpful once I got there. He asked if I had any Ford pass points which I did and made the services free. And also informed me of everything that was done and what will need done when I come back for my next service. More
by Taylor H
Verified Customer
December 22, 2025
I was impressed with the efficiency level that was demonstrated by this dealer. I have never used the valet service before and was nervous about having my vehicle picked up and returned to my place o demonstrated by this dealer. I have never used the valet service before and was nervous about having my vehicle picked up and returned to my place of employment. (A major retailer) I was kept informed every step of the process which made it very easy for me. I will definitely be looking forward to doing more business with them. More
by SAORTONO
Employees Worked With
December 22, 2025
Quick service, knowledgeable, and professional William also gave me an estimate on a rear brake replacement, along with the oil change and inspection. He explained everything in a manner than was easy to also gave me an estimate on a rear brake replacement, along with the oil change and inspection. He explained everything in a manner than was easy to understand More
by mwankewycz
Employees Worked With
William Owens
December 21, 2025
Always fast service. And all the service people are very, very polite will not take my vehicle.No other place but there And all the service people are very, very polite will not take my vehicle.No other place but there More
by Shermanwebb11
Employees Worked With
Will not take expedition no other place but Ken ganley
December 20, 2025
Good customer service rep, car fixed in timely manner, car being washed a nice touch. car being washed a nice touch. More
by DMMOKAREN
Employees Worked With
December 20, 2025
Dylan and Austin are a great customer service and support team. Scheduling is easy and the mobile pickup/drop off service is awesome. team. Scheduling is easy and the mobile pickup/drop off service is awesome. More
by mp
December 20, 2025
Fantastic, was mistakenly a week early for my appointment and they were able to fit me in! and they were able to fit me in! More
by Chris
