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Ken Ganley Ford Parma
Parma, OH
4,435 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,435 reviews
Verified Customer
March 29, 2026
Was very comfortable with liberty, went to Brunswick and won’t go back! Talked to valley view not impressed! Very rude! 1st experience with you and Dylan was awesome! won’t go back! Talked to valley view not impressed! Very rude! 1st experience with you and Dylan was awesome! More
by Kathybrasty
Employees Worked With
March 28, 2026
The dealership was informative, patient with my questions, friendly, no pressure, and made the purchase a smooth transition for me. questions, friendly, no pressure, and made the purchase a smooth transition for me. More
by JLTDOT
March 28, 2026
Amazing, professional, will never go elsewhere Fast, efficient, like family, always takes care of my needs efficient, like family, always takes care of my needs More
by Pamelacirner13
March 28, 2026
They make the process easy. Quick service with a comfortable lounge to wait in while the service is performed Quick service with a comfortable lounge to wait in while the service is performed More
by NICKOLAUSIVANOV
March 28, 2026
My grandfather, who suffers from dementia & has recently had his driving privileges restricted by his doctor at the Cleveland Clinic, had an elderly friend drive him to the Parma Ford dealership. Unfortunat had his driving privileges restricted by his doctor at the Cleveland Clinic, had an elderly friend drive him to the Parma Ford dealership. Unfortunately, my grandfather came across John Albany, who proceeded to take advantage of a senile, demented old man and his elderly friend, talking him into a $400 a month lease. He also failed to mention the $100 surcharge the dealership charges for using a credit card for the down payment. Parma Ford dealership is also now refusing to accept the vehicle back from my family, within 24 hours of the signed lease, even after being shown documentation of my grandfather’s cognitive impairment. If you at all have any interest in protecting the vulnerable, elderly community from predatory salesman and scam artists, I would suggest avoiding John Albany and the Parma Ford dealership at all costs. More
by sjb1996
March 28, 2026
Very friendly and quick service! My salesperson was very welcoming and addressed all of my questions well. My salesperson was very welcoming and addressed all of my questions well. More
by mtrunk31
Employees Worked With
March 28, 2026
Professional Satisfied with the service staff was friendly and knowledgeable Would come again for service friendly and knowledgeable Would come again for service More
by fgemelas
March 28, 2026
My service needs were not met at all. I advised them that the left rear cross traffic alarm is not working and that this was the third time it was in for the same problem. I was told it c I advised them that the left rear cross traffic alarm is not working and that this was the third time it was in for the same problem. I was told it checks ok so there is nothing more to do. Horrible customer service. They also were supposed to re coat my car with the original ceramic coating I bought when I ordered the car. They told me it was fine but they never washed my car because the same bird droppings that were in my door post were still there when I picked it up. How do you ceramic coating a car and not wash it? Again horrible customer service and a terrible way to treat a more than 40 year Ford customer and military veteran. More
by UKKETZEL
March 27, 2026
Quick easy experience. Like they know and service EV's. Will be back! Quick easy experience. Like they know and service Ford EV's. And know what they are doing. Will be bac Like they know and service EV's. Will be back! Quick easy experience. Like they know and service Ford EV's. And know what they are doing. Will be back! More
by Chad_Cook
