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Ken Ganley Ford Parma
Parma, OH
4,274 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,274 reviews
February 11, 2026
Great service. Explained everything. Quick turnaround George sent us pictures of the oil leak Explained everything Explained everything. Quick turnaround George sent us pictures of the oil leak Explained everything More
by Afowler4000
Verified Customer
February 11, 2026
So far so good. Have not caught them lying to me trying to get more money out of me quicker free Uber rides more knowledgeable and then AutoNation. If that continues Have not caught them lying to me trying to get more money out of me quicker free Uber rides more knowledgeable and then AutoNation. If that continues I will continue to make the drive to come there instead of AutoNation More
by Jjereb1
Employees Worked With
Much better than autonation service dept so far which is why I come there even tho further
February 11, 2026
Always agreat experience from start to finish. The people are knowledgeable and the work is always done to my satisfaction and I've have never had any complaints. Thank you! The people are knowledgeable and the work is always done to my satisfaction and I've have never had any complaints. Thank you! More
by BGAUGHAN57
February 11, 2026
Came in on a Saturday with a major electronic issue. Even though Saturday is a short day at the dealership they immediately reacted to the issue to assure the problem was addressed. Totally satisfied Even though Saturday is a short day at the dealership they immediately reacted to the issue to assure the problem was addressed. Totally satisfied they made sure I was taken care of and the issue addressed. Academy award to the Service Department. More
by Earl McCarty
Employees Worked With
February 10, 2026
Great customer service. Friendly staff explains everything about your vehicle , so you can understand. Friendly staff explains everything about your vehicle , so you can understand. More
by EGLEJAKELEVICIUTE
February 10, 2026
Always great. They always fix it right the first time and Dylan gets everything done promptly They always fix it right the first time and Dylan gets everything done promptly More
by GEORGEJBODE
February 10, 2026
Always a pleasure to work with George. Takes great cares of our cars each encounter Takes great cares of our cars each encounter More
by CORYMCCONVILLE
Employees Worked With
February 10, 2026
The car pick up for an oil change is the best thing ever. It's convenient. It's fast. It's so easy. I love it. It's convenient. It's fast. It's so easy. I love it. More
by DSCHUMACHER921
February 09, 2026
All went well. I did order a bed divider (not sure why the actual divider wasn’t included in the bed divider option), but the divider does not quite fit. I wish th I did order a bed divider (not sure why the actual divider wasn’t included in the bed divider option), but the divider does not quite fit. I wish they would have just put it in. More
by fritzwelker
