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Ken Ganley Ford Parma
Parma, OH
4,122 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
January 03, 2026
The experience with George is perfect George is very helpful. He calls me immediately when there's any type of issue immediate response from George kind positive and polite. helpful. He calls me immediately when there's any type of issue immediate response from George kind positive and polite. More
by Paulsylvia67
Verified Customer
January 03, 2026
They did not do the work that was supposed to be done. Not even sure they did the oil change. Definitely sure they didn't deal with the recall, software updat. Had to take my new car to another dealer to Not even sure they did the oil change. Definitely sure they didn't deal with the recall, software updat. Had to take my new car to another dealer to have the recall taken care of. How stupid do the people at Ganley think their customers are really More
by Chilidog734
January 03, 2026
They are the greatest\nGeorge the person. Who helped me was very considerate.\nMade sure my knees were met with my car.\nAnd I thank you Who helped me was very considerate.\nMade sure my knees were met with my car.\nAnd I thank you More
by nadialee914
Employees Worked With
January 03, 2026
Kristy Tomcho was amazing to work with. Very knowledgeable and friendly. Highly recommend. Come check the dealership out. Very knowledgeable and friendly. Highly recommend. Come check the dealership out. More
by kim.malue
January 02, 2026
They did a great job servicing my car and answering my questions. Absolutely no complaints. questions. Absolutely no complaints. More
by Kstroempl
Employees Worked With
January 01, 2026
Helpful and knowledgeable. They described everything. We would recommend the service department to family and friends They described everything. We would recommend the service department to family and friends More
by CDELMORE0
January 01, 2026
Had a blowout tire. Got the tire replaced the same day. They communicated throughout the process. Got the tire replaced the same day. They communicated throughout the process. More
by calesbret
Employees Worked With
January 01, 2026
I was having problems with my wipers and Matt found a way to fit my vehicle in on the same day 12/30/25 I called before the service dept was closed on 12/31/25-1/1/26. I was back on the road with no wiper is to fit my vehicle in on the same day 12/30/25 I called before the service dept was closed on 12/31/25-1/1/26. I was back on the road with no wiper issues in just a few hours. That's an excellent level of customer service. More
by KEVIN.KWIATKOWSKI
Employees Worked With
Matt
December 31, 2025
Very efficient He was very engaging and appeared very attentive and professional I will be back attentive and professional I will be back More
by ECIOLEK
