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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,741 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,741 reviews

June 21, 2026

Very kind and helpful. Got me in and out within the timeframe they estimated. Very kind and helpful. Got me in and out within the timeframe they estimated. This will be my More

by miopitt23
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jun 21, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting our team’s helpful approach and prompt service within your estimated timeframe. We’re honored to be your go-to destination for Ford service and look forward to assisting with your future needs.

June 21, 2026

Courteous, friendly and communicated with very well My experience with Ken Ganley was pleasant, I will be back and refer my friends to you. More

by rekostal525
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Jun 21, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Dylan provided courteous, friendly service and clear communication during your Ford Fusion Energi visit. We look forward to welcoming you back and appreciate you referring your friends.

June 21, 2026

I never had to speak to anyone, but they were glad to speak with me anyway! Picked up my car in my driveway, completed service, and dropped it back off! More

by michaelhadleyacn
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
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Jun 21, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating. We’re happy our pickup and drop-off service for your Ford Explorer made maintenance effortless. We look forward to assisting you with your Explorer again.

June 21, 2026

The level of knowledge and customer service is beyond compare! I would recommend Ken Ganley Ford, not only for all of your service needs, but all new and used car purchases! More

by VOLOSCHUKM
Recommend Dealer
Yes
Employees Worked With
Matt, Jeremy, Dylan, and George.
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Jun 21, 2026 -

Ken Ganley Ford Parma responded

Thank you for recognizing our team’s expertise and service. We’re glad your Ford Bronco Sport service met your expectations. We appreciate your recommendation for both service work and vehicle purchases and look forward to assisting you again.

June 20, 2026

Treated like family. Made to feel that i was important and a priority. Made sure that I kept informed every step of the process. More

by sschal08
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 20, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear our service team made you feel like part of the family and prioritized your Ford Fusion Hybrid. Keeping you informed at each step is important to us. We appreciate your feedback and look forward to serving you again.

June 20, 2026

He did an awesome job, making sure everything was done for my vehicle He greeted wonderful smile More

by saundrayhudson79
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jun 20, 2026 -

Ken Ganley Ford Parma responded

We appreciate your 5-star rating. David was glad to make sure your Ford Edge received all necessary service and to greet you with a warm smile.

June 19, 2026

The upgraded services available, improved since my last visit for service. It's great to see Ganley is constantly bettering the car service experience. More

by rschutt6259
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jun 20, 2026 -

Ken Ganley Ford Parma responded

Thank you for noticing our recent service enhancements. We’re glad they made your Ford Escape visit even more efficient. David and the team look forward to continuing to support your Escape.

June 19, 2026

I had to many issues too have a brand new vehicle and the dealership was not very urgent on my behalf! More

by Phprincess383
Recommend Dealer
No
Employees Worked With
Mark
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Jun 21, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 19, 2026

All the employees were friendly, helpful and answered all my questions. When I asked for a full size spare tire, they ordered one for my new Ford Bronco Sport. I'm a very satisfied customer. Nancy More

by Nanasholly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear our team was friendly, answered all your questions, and arranged a full-size spare for your new Ford. Thank you for sharing your feedback and for choosing us.

June 19, 2026

Open communication of vehicle needs. Timely advisement of parts arrival, and scheduled me at the next available appointment . My vehicle was handled as their own and returned to me clean More

by ALICIAJEFFERY48
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Jun 19, 2026 -

Ken Ganley Ford Parma responded

George and our team appreciate your feedback on communication and scheduling. We’re delighted to know your Ford Bronco Sport was returned clean and running better than ever. Thank you for trusting us with your service needs.

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