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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,698 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,699 reviews

June 11, 2026

Excellent service from Bob and Matt (sales reps) who worked well to make sure I got a great deal on my truck! More

by GHOVAN89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Scheatzle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Radeff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2026

Was very welcoming, didnt over sell, made a great suggestion for the Maverick, ended up purchasing in the end. Great experience! Would recommend or repeat! More

by andystrizak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Ken Ganley Ford Parma responded

We’re delighted you felt welcomed and that our team offered the right Ford Maverick recommendation. It’s rewarding to hear the process felt comfortable and straightforward. Thank you for recommending us and we look forward to your next visit.

June 10, 2026

George was very kind and helpful. The only thing was I asked for my spare tire on the back to be rotated in and it was not. I got a nail in my tire so I just had them rotate it in for More

by Danigreen0515
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jun 10, 2026 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. It's great to hear George was so helpful. We appreciate you choosing Ken Ganley Ford Parma.

June 09, 2026

Could not figure out how to order the parts for my recall issue. When I called Ford they were amazed and asked me to have the service manager call them back. More

by ed899
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jun 11, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 09, 2026

Fluid , painless and a pleasure to deal with John Ruper Knowledgeable about Ford Products ! More

by JOHNZCUSTOMS
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Jun 09, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing how smoothly everything went and for recognizing John’s Ford expertise. Congratulations on your new Ford and we look forward to helping you in the future.

June 09, 2026

I've gotten all my cars from Ken Ganley Ford for over a decade. They are consistently friendly, cooperative, and always get me in and out. I worked with Pam Koglman - she is a gem! Tracy in finance is so k More

by saratwilliamsiv
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting us with your Ford Bronco and for your loyalty over the past decade. It’s wonderful to hear Pam and Tracy made the experience friendly, cooperative, and efficient. We look forward to helping you again.

June 08, 2026

Very efficient and nice! Very efficient and nice, quick to communicate! Very efficient nice, and quick to communicate! Made me feel very welcomed as I waited through process More

by Kahlildtyus
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Jun 08, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear Dylan and our team made servicing your Ford Focus both efficient and welcoming. We’re glad our communication was quick and clear throughout your visit. Thank you for trusting us with your Focus and we look forward to your next visit.

June 08, 2026

It was a great experience they really helped me a lot I would buy another vehicle from them More

by douglas.pelkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Ken Ganley Ford Parma responded

Congratulations on your new Ford Edge and thank you for sharing your positive experience. We’re glad our team could assist you and look forward to helping again when you’re ready.

June 08, 2026

Very good service I bought my truck at Auto Nation but switched to Ganley for service because of the treatment I get there... More

by MSFORZO
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jun 08, 2026 -

Ken Ganley Ford Parma responded

We appreciate you sharing your five-star review. It’s encouraging to know our service team treated you so well that you bring your Ford F-350 to us. David will be happy to hear your feedback.

June 07, 2026

No wasting time. Gave me fair price and was very personable. I would 100% come back. More

by ROBSLADKY19
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rezzano
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Jun 08, 2026 -

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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