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Ken Ganley Ford Parma
Parma, OH
3,936 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,936 reviews
November 13, 2025
The service team was able to fit me in and get my vehicle looked at. They followed up with a call to tell me what was wrong with the vehicle. looked at. They followed up with a call to tell me what was wrong with the vehicle. More
by gstepchu
Verified CustomerEmployees Worked With
November 13, 2025
Super! They were ready for me when I arrived, took care of what I needed, kept me informed throughout, no surprises, and I was out in about an hour as expec They were ready for me when I arrived, took care of what I needed, kept me informed throughout, no surprises, and I was out in about an hour as expected. More
by MDPerodeau135
November 12, 2025
Both Salesmen did an outstanding job helping us with getting to the number we wanted to be at. John Albany and Bolaji Adeyemi helped us make a very good decision!!! getting to the number we wanted to be at. John Albany and Bolaji Adeyemi helped us make a very good decision!!! More
by gholt618
November 12, 2025
Polite and eager to help with my issue. Appreciated acknowledging I was a good customer. Appreciated acknowledging I was a good customer. More
by GSTESNY
Employees Worked With
November 12, 2025
My salesman Bob was a pleasure to work with he listened and put us in the car we wanted at the price we wanted. and put us in the car we wanted at the price we wanted. More
by Dominic
November 12, 2025
Had part on back order. Didn't receive a call to schedule appt. Had to call to fi d out if part ever came in. It was there so I made apps. Waited several months for a call f Didn't receive a call to schedule appt. Had to call to fi d out if part ever came in. It was there so I made apps. Waited several months for a call from dealer never got one More
by WWILLS1050
Employees Worked With
Dave
November 12, 2025
They are very nice. They take the time to go over thing. In detail. To let you the problem. And I like that. They take the time to go over thing. In detail. To let you the problem. And I like that. More
by nadialee914
November 12, 2025
Kristy was absolutely amazing. I came in to look at inventory and she was able to assist me in getting exactly what I was looking for. In addition to being very professional, she i I came in to look at inventory and she was able to assist me in getting exactly what I was looking for. In addition to being very professional, she is very personable and we were able to share stories of our common past experiences. Gary is very lucky to have her and should never let her go. More
by Ryaang77
November 12, 2025
Friendly and very easy to work with. Really good communication and the process overall was great Really good communication and the process overall was great More
by Areadllc
