Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
4,188 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,188 reviews
January 19, 2026
This dealership has always been reliable, has a great service department and a large selection of vehicles to choose from. service department and a large selection of vehicles to choose from. More
by Dmmather1
January 19, 2026
Absolutely professional when above and beyond their job, they deserve to be accommodated for that they deserve to be accommodated for that More
by Leightondave1965
Verified CustomerJanuary 19, 2026
Totally awesome Dylan was awesome. He deserves to be praised. He went above and beyond. He deserves to be praised. He went above and beyond. More
by Leightondave1965
January 18, 2026
This place is great! They have great customer service and really go above and beyond. They have great customer service and really go above and beyond. More
by J
January 17, 2026
Good customer care , respect and good service, waiting time is ok too, schedule is ok time is ok too, schedule is ok More
by Lucie
January 17, 2026
Had a great experience with Ken Ganley sales in the purchase of a used vehicle. CJ was a great communicator and answered all of my requests promptly. I was driving multiple hours to look at the specifi purchase of a used vehicle. CJ was a great communicator and answered all of my requests promptly. I was driving multiple hours to look at the specific vehicle, so they provided a lot of detail before my visit which was appreciated. The dealer invested a significant amount of money into the service of this used vehicle which was different from a lot of other vehicles I looked at. The overall purchase process was seamless and everyone at the dealership was pleasant to work with. I am happy with the final price we settled on and would recommend Ken Ganley to others. More
by CHRISTIANRAMIREZ12
Employees Worked With
CJ Overman
January 17, 2026
Awesome people and quick service I love ganley west for dealership Hard working and very clean facility dealership Hard working and very clean facility More
by Belankurt
