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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,528 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,528 reviews

April 21, 2026

Very helpful. Allan corrected my phone number wich was wrong typed in my file. Also call for my replacement part. More

by Ford xlt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Apr 21, 2026 -

Ford xlt responded

I'm hoping to get my suv for the scheduled maintenance. I have good impression about the way Ganley Ford treated me. Thankfully Reynaldo Chamorro

Apr 21, 2026 -

Ford xlt responded

Thanks for yhe rapid correction of my data. I have a good impression of the servicr dept I'm lookimg to bring my suv for scheduled maintenance .

April 20, 2026

I was well taken care of . I am a widow and the person assigned to me made sure I had all that I needed and was honest. More

by hrsmith1214
Recommend Dealer
Yes
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Apr 21, 2026 -

Ken Ganley Ford Parma responded

We’re glad you felt well taken care of and supported during your Ford Escape service. Thank you for trusting our team and allowing us to assist you with honesty and attention. We look forward to helping with your vehicle needs in the future.

April 20, 2026

The overall experience was about a 4 as well. You need more comfortable chairs in the waiting area where customers can work on their laptops by the wall More

by mdhines21
Recommend Dealer
Yes
Employees Worked With
Allan Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Apr 21, 2026 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know, we are always happy to help!

April 20, 2026

Pam was wonderful! It was our second time working with her, she is very knowledgeable, helpful and professional and we would highly recommend her ! More

by januaryvigilante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Ken Ganley Ford Parma responded

Thanks for returning to Pam for your purchase. We’re glad she could share her expertise and guidance with such professionalism. Your recommendation means a lot and we hope you’re enjoying your new Ford.

April 20, 2026

We worked with Pam again we highly recommended her ,she is very knowledgeable, helpful and professional, what a wonderful experience More

by januaryvigilante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2026 -

Ken Ganley Ford Parma responded

Thank you for choosing Pam again and recommending her services. We’re delighted she provided knowledgeable, professional assistance and hope you enjoy your new Ford.

April 19, 2026

They got the job done and everything is fine now. I've been there before when it was Bob Gillingham. More

by TERRYPKING
Recommend Dealer
Yes
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Apr 20, 2026 -

Ken Ganley Ford Parma responded

Great to hear the service on your Ford F-150 went smoothly and everything is running well. We appreciate your continued trust in our team. Please reach out if you need any future assistance.

April 18, 2026

Mark Owens explain a service I requested and everything turned out great! Outstanding customer service! More

by SAMBAMC79
Recommend Dealer
Yes
Employees Worked With
Mark Owens
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Apr 19, 2026 -

Ken Ganley Ford Parma responded

It’s fantastic to hear that our team explained the service you requested clearly and that your Ford Explorer is running smoothly. You’re always welcome to visit us again for any future Ford needs.

April 18, 2026

I contacted them in October to have some recall work done on my Ford focus. It is the middle of April and I still have not been able to get this scheduled. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Yavorsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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April 18, 2026

Everything was very professional and is why I continue to come back Service was outstanding as usual, and I will continue to have my truck taken there as long as I own it More

by mabu44
Recommend Dealer
Yes
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Apr 18, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to know our team’s professionalism and service quality keep you coming back for your Ford F-150 maintenance. We appreciate your continued trust in caring for your truck. Thank you for choosing us again.

April 18, 2026

Always kind and considerate. George is a true professional. I asked about other things covered under the premium warranty and George made it happen. Nice experience! More

by MARKKAZ700
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Apr 18, 2026 -

Ken Ganley Ford Parma responded

George’s dedication in securing coverage under your Ford Escape’s premium warranty is wonderful. We’re glad his professionalism and kindness made your service experience seamless. Enjoy driving your Escape with peace of mind.

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