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Ken Ganley Ford Parma
Parma, OH
4,528 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,528 reviews
April 21, 2026
Very helpful. Allan corrected my phone number wich was wrong typed in my file. Also call for my replacement part. Allan corrected my phone number wich was wrong typed in my file. Also call for my replacement part. More
by Ford xlt
Verified Customer
April 20, 2026
The overall experience was about a 4 as well. You need more comfortable chairs in the waiting area where customers can work on their laptops by the wall You need more comfortable chairs in the waiting area where customers can work on their laptops by the wall More
by mdhines21
April 20, 2026
Pam was wonderful! It was our second time working with her, she is very knowledgeable, helpful and professional and we would highly recommend her ! It was our second time working with her, she is very knowledgeable, helpful and professional and we would highly recommend her ! More
by januaryvigilante
April 20, 2026
We worked with Pam again we highly recommended her ,she is very knowledgeable, helpful and professional, what a wonderful experience is very knowledgeable, helpful and professional, what a wonderful experience More
by januaryvigilante
April 18, 2026
I contacted them in October to have some recall work done on my Ford focus. It is the middle of April and I still have not been able to get this scheduled. on my Ford focus. It is the middle of April and I still have not been able to get this scheduled. More
by Joe
April 18, 2026
Everything was very professional and is why I continue to come back Service was outstanding as usual, and I will continue to have my truck taken there as long as I own it come back Service was outstanding as usual, and I will continue to have my truck taken there as long as I own it More
by mabu44
April 18, 2026
Always kind and considerate. George is a true professional. I asked about other things covered under the premium warranty and George made it happen. Nice experience! George is a true professional. I asked about other things covered under the premium warranty and George made it happen. Nice experience! More
by MARKKAZ700
