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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,403 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,403 reviews

March 22, 2026

It was great. They took the time to explain everything and gave me a ride home and a ride back when my car was finished. The guy that worked on my car was great. A More

by PATTYK1109
Recommend Dealer
Yes
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Mar 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your feedback; we’re glad we could walk you through the service process and provide a ride to and from your home while we cared for your Ford. We’re happy to hear our technician met your expectations and look forward to assisting you again.

March 22, 2026

I had to wait and schedule when they had a loaner for me. My car was fixed the next day. Very satisfied. More

by JANDBWHITE
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Mar 22, 2026 -

Ken Ganley Ford Parma responded

We’re pleased we could arrange a loaner and have your Ford Escape back on the road the next day. It’s great to know you’re very satisfied with the service process. Please let us know if there’s anything more we can help you with.

March 22, 2026

Well, organized. Great on getting scheduling. What was great was getting an uber to take me back home was really nice. Thank for that. All in all great service they l More

by johnflemming38
Recommend Dealer
Yes
Employees Worked With
William Owen's very nice man he did a great job Explaining things to me.
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Mar 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your thoughts on your Ford F-150 service. We’re glad the scheduling process was straightforward and that arranging a ride home added convenience. It’s great to hear our team listened to your concerns and got everything taken care of.

March 21, 2026

Their mobile service was very convenient and the tech was on time and did an excellent job More

by arthurfessler
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Mar 21, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting the convenience of our mobile service. We’re pleased the technician arrived promptly and provided excellent results on your Ford Utility Police Interceptor. Let us know if you need assistance in the future.

March 21, 2026

Very good job excellent service Very good service I'll be back again. Thank you for the great job he did. More

by PASSATFORD
Recommend Dealer
Yes
Employees Worked With
Allan Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Mar 21, 2026 -

Ken Ganley Ford Parma responded

We appreciate your kind words about the Ford F-150 service. We’re glad our team could deliver excellent care and that you’ll visit us again. Thank you for choosing us, and we look forward to helping with your next service.

March 21, 2026

Good experience The car was fixed and updated. Matt was great And very straightforward Awesome job More

by jamesmarkan
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 21, 2026 -

Ken Ganley Ford Parma responded

We’re delighted your Ford Explorer received its updates and is running smoothly. It’s great to know the service felt clear and straightforward. Thank you for trusting us with your Explorer’s maintenance.

March 20, 2026

Matt explained everything very well and understandable. Let me know exactly what was needed to get the car fixed. More

by tcynthia638
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 20, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting us with your Ford Focus service. We’re glad we could clearly outline what was needed to get your car fixed. We look forward to assisting you again.

March 20, 2026

If you want more information, feel free to call me If you want more information you can have a human being pick up the phone and call me More

by AMP0724
Recommend Dealer
No
Employees Worked With
Mark Owens and Tom Yerache
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Mar 20, 2026 -

Ken Ganley Ford Parma responded

We would be happy to contact you! Can you please provide us with your full name & phone # so that we can call you. Feel free to reply here with the info OR email it to ganleyfordhelp@ganleyauto.com thanks!

March 20, 2026

Gentleman in service department took care of all warranty paperwork for repairs and job was completed correctly More

by jjajowka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Ken Ganley Ford Parma responded

We’re glad Matt handled your warranty paperwork and that your Ford Explorer repair was completed correctly. Thank you for the five-star review and for choosing us for your service needs.

March 20, 2026

The sales guy did a great job very polite and helpful That's all folks I was very satisfied with the sales guy. He did a great job. More

by hirizarry113
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Sapienza
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Mar 20, 2026 -

Ken Ganley Ford Parma responded

Thank you for letting us know Tracy was so polite and helpful during your Jeep purchase. We’re thrilled you felt well supported and hope to assist you again soon.

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