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Ken Ganley Ford Parma
Parma, OH
4,537 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,537 reviews
April 23, 2026
I appreciate how quickly they are able to work me in when I have an emergency. The workers are always very nice and willing to explain things to me when I ask them. I have an emergency. The workers are always very nice and willing to explain things to me when I ask them. More
by EMMASTINSON1818
Verified CustomerEmployees Worked With
April 23, 2026
Exelent service. People here go above and beyond to make customers experience more enjoyable and worry free. Allan was very fun talking to while I was waiting for my People here go above and beyond to make customers experience more enjoyable and worry free. Allan was very fun talking to while I was waiting for my car to be washed and delivered up front for me to pick up. More
by Vskubyak
April 22, 2026
Kristy was great. She walked me through all the Escapes until we found the perfect one. She helped me with my insurance which was a nightmare but she was patient and v She walked me through all the Escapes until we found the perfect one. She helped me with my insurance which was a nightmare but she was patient and very courteous with them. I definitely had an excellent experience with her and would definitely recommend to my friends family and neighbors. More
by mdsonny11
April 22, 2026
The guys there are good got me in with no appointment got me out quick so I can get back to work no complaints me out quick so I can get back to work no complaints More
by DEANMARTIN1962
April 22, 2026
I had my car in for recalls and was very happy with everything. Service was Perfect from everyone everything. Service was Perfect from everyone More
by cj soprano
April 22, 2026
Amber Dickens was extremely kind and helpful to work with. I walked in with the hopes of leaving with a Bronco but didn’t know how attainable it would be, and it all worked out. with. I walked in with the hopes of leaving with a Bronco but didn’t know how attainable it would be, and it all worked out. More
by Tayler
Employees Worked With
April 22, 2026
They explained everything in detail. Called me a Uber and picked me up at home. Called me a Uber and picked me up at home. More
by Jeepdriver59
April 22, 2026
Everything was completed to my satisfaction. My car was even washed, which was an added extra. My car was even washed, which was an added extra. More
by Jeepdriver59
April 22, 2026
My service was exceptional Allan and the service team at the Brookpark location took great care of my vehicle. My car has run significantly better since it had been serviced. Would highly recommend to other the Brookpark location took great care of my vehicle. My car has run significantly better since it had been serviced. Would highly recommend to other ford people friends and family alike. More
by Ianhulec21
April 21, 2026
Allen was great he answered all my questions. This was the first time I was in and out in a timely manner. I was impressed for the first time and I have been coming here for years. This was the first time I was in and out in a timely manner. I was impressed for the first time and I have been coming here for years. More
by VEGASJENN3
