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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
5,197 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 5,197 reviews

October 25, 2026

He was courteous in the service was fast and free with my rewards I was pleased More

by Joycejon2
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Oct 25, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 24, 2026

One of the things, the engine idle was supposed to be adjusted but wasn't, other than that it was fine. More

by BMAHON0
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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October 23, 2026

Called me when he said he would with the status of my car Listened to my concerns More

by Dmills121
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
Print
Oct 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

October 23, 2026

Ford does not warranty their faulty craftsmanship and installation. They also do not care about repeat loyal customers. More

by PAULA.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Owens
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

October 23, 2026

Great communication, helpful selecting tires. I am extremely satisfied and would ll definitely remain a loyal customer. More

by richardsonandkucharski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for your five-star review. Hearing that our communication was clear and our service team was helpful in selecting tires means a lot to us.

October 23, 2026

Very good service. Not a long wait. Good coffee. Waiting room is very pleasant, indeed. More

by dlfan6791
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Print
Oct 23, 2026 -

Ken Ganley Ford Parma responded

Knowing our team delivered smooth service and kept your wait time brief is rewarding. Your praise of our coffee and welcoming waiting room means a lot to our service department.

October 23, 2026

Professional and quick Understood what was wrong with my wipers quick. Not a lot of Questions asked. Kept men informed in how long the visit will take. More

by ALIALALI1990
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
Print
Oct 23, 2026 -

Ken Ganley Ford Parma responded

Transparent communication and efficiency are at the heart of how our service department operates. Knowing your wiper issue was resolved quickly and you felt informed throughout your visit is rewarding. Your five-star rating and kind words mean a lot to our team.

October 22, 2026

Best customer service experience Everything went smoothly. Price was excellent. Would definitely recommend to all my friends and family plus my neighbors More

by MV7909
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Print
Oct 24, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us. Your recommendation means the world to us, and we look forward to serving you and your friends and family again soon!

Oct 24, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us. Your recommendation means the world to us, and we look forward to serving you and your friends and family again soon!

October 22, 2026

General manager is excellent I purchased my Taurus in 2015 and I keep up with my oil changes there and I'm satisfied More

by Sonja
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Print
Oct 22, 2026 -

Ken Ganley Ford Parma responded

Your praise of George’s leadership means a lot to our team. We’re glad the service on your Ford Taurus has kept you satisfied over the years.

Oct 24, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind words! We're thrilled to hear that you're satisfied with your Taurus and our service. Our general manager works hard to ensure a great experience for our customers. We appreciate your loyalty and look forward to serving you for many more oil changes!

October 22, 2026

Very polite,speedy service ,clean, efficient. Answered all my questions.they delivered in timely manner. . More

by sandi_mama_bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Ken Ganley Ford Parma responded

Your note about our team’s courteous, efficient, and detail-oriented service reflects how our service department strives to care for every Ford Focus. Knowing we addressed all your questions and completed the work promptly means a lot to our service team. Thank you for trusting our service department with your Ford Focus.

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