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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,419 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,419 reviews

March 26, 2026

Pam was awesome helped me find the perfect car to fit my budget. Highly recommend her and Ken ganley Ford More

by coach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2026

Mark was a great salesman. I would buy a car from him again. I am very happy with the professional, courteous service at Ken Ganley Parma More

by Nate
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Mark earned your trust and that you’d choose him again. We’re pleased our service team provided professional and courteous care for your Toyota Sienna. We look forward to assisting you on your next visit.

March 25, 2026

Service and timing went very well. Allan did a very fine job of keeping me informed about the service for my vehicle. More

by ALANWAGNER1968
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Mar 25, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear that your Ford Escape service timing met your expectations and that Allan kept you informed throughout the process. Your 5-star rating means a lot to us. We look forward to serving you again.

March 25, 2026

Very well coordinated and very good communication. I highly recommend the valet service and the dealership. More

by KROCK3000
Recommend Dealer
Yes
Employees Worked With
Courtney
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Mar 25, 2026 -

Ken Ganley Ford Parma responded

We appreciate your recommendation and are glad our team kept you informed throughout the process. It’s great to hear that the valet service provided convenience. We look forward to helping with your Ford F-150 in the future.

March 25, 2026

I took my 2017 Escape in for an oil change and while waiting looked at the new 2026 Escape. Ended up sitting down with a sales person who took the time to show me a few cars and explain all the features More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bode
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Mar 25, 2026 -

Ken Ganley Ford Parma responded

Thank you for bringing your 2017 Ford Escape in for an oil change and for taking the time to explore the 2026 Escape. We’re pleased our team could walk you through the features without any pressure and help you drive home in a new model. It’s wonderful to hear you’re completely satisfied and appreciate your recommendation.

March 25, 2026

It was great I don't have much to add, everyone was nice and friendly, they got my tire changed More

by csuperman7
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Mar 25, 2026 -

Ken Ganley Ford Parma responded

Thank you for the perfect rating. We’re pleased our team was friendly and handled your Ford Mustang Mach-E tire change smoothly. We look forward to assisting you with any future needs.

March 25, 2026

Very good. Ok, very good front office service. The only thing I would recommend is that you verify mileage checks. My truck just hit 80000 miles before I came i More

by Stephen.k.mansfield
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Mar 25, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our front office team provided solid service. We apologize for not noting the 80,000-mile check on your Ford F-150 and appreciate you letting us know. Thank you for the five-star rating and we will be more attentive to mileage milestones on future visits.

March 24, 2026

Great service, no pressure sales, very easy to deal with! ! Pam Koglman was a pleasure to work with. More

by Jmiller0769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2026 -

Ken Ganley Ford Parma responded

It’s fantastic to hear our sales process felt easy and pressure-free. Pam was delighted to assist you with your new Ford Mustang Mach-E. Thank you for sharing your positive experience with us.

March 24, 2026

Friendly. Great communication and detail oriented to address the issue brought the vehicle on for and addressed recalls as part of the visit. Allan was great, More

by HooverRx
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Mar 24, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear Allan greeted you promptly and kept you updated while addressing your Ford Edge’s issue and recalls. We’re happy the check-in and pick-up processes were smooth and clear. Thank you for your 5-star rating and we look forward to serving you again.

March 24, 2026

Direct helpful quick No It was a good easy helpful experience and I will tell everyone that goes to Autonation Ford Westlake to come here. More

by Kkluding93
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Mar 24, 2026 -

Ken Ganley Ford Parma responded

Thank you for your 5-star rating. We’re glad the service on your Ford Escape was direct, helpful, and quick. We appreciate you recommending us to others.

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