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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,518 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,518 reviews

April 17, 2026

Everyone is so helpful and explained everything. Very happy with the Service Department. Matt was the person who took my info and kept me informed. More

by Bigred4156@aol.com
Recommend Dealer
Yes
Employees Worked With
Jaylin
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting our service department to care for your Ford and for letting us know you were kept informed along the way. We’re glad our team provided clear explanations and helpful service. We appreciate your feedback.

April 17, 2026

He was very courteous and respectful most of all he was about his business Attentive More

by KATHYAKATOT
Recommend Dealer
Yes
Employees Worked With
The opposite of George the first computer and the young black guy he was nice as well
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

We’re happy our team was attentive and professional during your Ford Escape service. Thank you for the five-star rating and for sharing your experience.

April 17, 2026

Pleased with the work. They tightened up a clamp that was loose in addition to the other work. More

by ANNA.ROHN
Recommend Dealer
Yes
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

We’re happy to know you’re satisfied with the recent service on your Ford Fusion. Our technicians made sure to tighten the loose clamp and finish all the work you requested. We look forward to helping keep your Fusion running smoothly.

April 17, 2026

I had to remind the rep twice to apply my reward points. I asked him to get Courtney to call me for an appointment to change spark plugs but never did so I called to schedule for that. I was interested in n More

by TOYMIOK
Recommend Dealer
No
Employees Worked With
It was like pulling teeth to get him to communicate and do what I asked and he still came up short
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at the Ken Ganley Ford Parma service department did not meet your expectations. We would like to discuss this matter further to help address your concerns. Can you please email your info to our Customer Relations Manager at ganleyfordhelp@ganleyauto.com so someone can contact you ASAP, thanks!

April 17, 2026

Wonderful customer service! ! I knew what I wanted and CJ made it happen! Would definitely recommend!! More

by Amatofamily4
Recommend Dealer
Yes
Employees Worked With
CJ
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for letting us know our team made your Ford Bronco Sport purchase easy. We’re delighted you found exactly what you wanted and appreciate your recommendation. We look forward to helping you again.

April 17, 2026

The best dealer around. The only place I trust to work on me. And that Greek guy George. Hes incredible! More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for praising our Ford Flex service. Dylan and our service team are honored to earn your trust and delighted you had a great experience. We look forward to assisting you on your next visit.

April 17, 2026

Easy and pleasant Austin and Mike were awesome to work with. They made the entire process easy and quick. More

by Ccohen5
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Simpson
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience. We’re glad Austin made your Ford lease process smooth and quick. Enjoy your new vehicle and let us know if we can help in the future.

April 17, 2026

Ken Ganley Ford Parma is a great place to buy a vehicle. From sales through finance, all good. The selection of vehicles is great! I recommend getting your next vehicle from George Bode! More

by GEORGEJBODE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear you had a seamless experience from sales to finance and found our vehicle selection helpful. We appreciate your recommendation for George. Enjoy your new Ford Bronco Sport and all the adventures ahead.

April 17, 2026

Very relaxed and pleasant The staff very knowledgeable,friendly made feel at ease. Answered every question I had without any hesitation. More

by Tomconetsco
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Apr 17, 2026 -

Ken Ganley Ford Parma responded

We appreciate your kind feedback on our knowledgeable team. Dylan is glad to have provided a comfortable and welcoming service for your Ford F-250 and to have answered every question. We look forward to assisting with any future service needs.

April 16, 2026

Great sevice very professional take care of the customer n/a n/a n/a More

by Mr.smalls37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

Ken Ganley Ford Parma responded

We are thrilled to know our team delivered professional service and made you feel well cared for. We look forward to welcoming you back in the future.

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