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Ken Ganley Ford Parma
Parma, OH
5,097 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,097 reviews
September 27, 2026
Friendly service people took care of me properly told me it would be a couple hours and that's what it was it would be a couple hours and that's what it was More
by jbierman01
Verified Customer
September 27, 2026
Excellent dealership took care of me a decent amount of time. It will be bringing it back on 23 September for a recall we will see how that goes. time. It will be bringing it back on 23 September for a recall we will see how that goes. More
by jbierman01
September 26, 2026
Everyone I encountered was kind and helpful. They were able to address any questions or concerns that I had. They were able to address any questions or concerns that I had. More
by JLTDOT
September 26, 2026
Easy process, excellent customer service Kristy was amazing Wonderful car buying experience. Will definitely return amazing Wonderful car buying experience. Will definitely return More
by ROBCHERYL72
September 25, 2026
Well I explained everything on the phone when I made the appointment. And when I got there on that day I explained it again. But when I came there to pick up my Bronco and went to get in, I stopped and chec appointment. And when I got there on that day I explained it again. But when I came there to pick up my Bronco and went to get in, I stopped and checked out the back door and I saw that the skid plate was still back there. So I had to go back in and tell him why this wasn't put on. So he called the mechanic and he drove it back in. He told me do I want to wait, or I can get the loaner back and go home. So while I was waiting for that, I was going over the paperwork to see what was done on my Bronco. I noticed that one of the things I told him was that 90% of the time that went I come to a stop and have my right turn signal on and I make a turn. After the turn is complete the left turn signal comes on. But in the paperwork it's the opposite. And they said that they replaced the module. And he said after the skid plate was put on he was going to take a test drive and make a bunch of right hand turns. So what happens when they dropped it off and the first thing I do when I go to drive it is I make a right hand turn and after it's complete the left turn signal comes on. More
by TIGGERVITAS
September 25, 2026
Great communication and followed up on every issue Would highly recommend the dealership and george highly recommend the dealership and george More
by Jameshillmdmba
September 25, 2026
Dave was great to work with and explained everything about the problem and the process to fix it about the problem and the process to fix it More
by breggy68
Employees Worked With
September 25, 2026
George was great to work with. Communication was real Smooth. Every thing was quick and easy!!! Communication was real Smooth. Every thing was quick and easy!!! More
by Rick Arsic
Employees Worked With
