Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
4,385 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,385 reviews
March 19, 2026
Great experience working with Mr. Bolaji very friendly and informative great customer service 5 star rating Bolaji very friendly and informative great customer service 5 star rating More
by Sabreb
Employees Worked With
March 18, 2026
I took my car to the dealer and George took are car right in and handled our cars problem in and handled our cars problem More
by FLY4GIO
Verified CustomerMarch 18, 2026
Kristy was so friendly and such a wonderful and informative resource to have in my first car buying experience. Any questions I had were answered and if she didn’t know something she would outsourc informative resource to have in my first car buying experience. Any questions I had were answered and if she didn’t know something she would outsource the information. I will definitely be recommending her to anyone is looking to buy a Ford vehicle! More
by kyrapa99
Employees Worked With
March 18, 2026
I usually have a good experience with ganley auto group. brought vehicle in for oil change. bought wipers while waiting and they installed them for me at no cost. unfortunately as I was doing a general once brought vehicle in for oil change. bought wipers while waiting and they installed them for me at no cost. unfortunately as I was doing a general once over under the hood this weekend and I noticed that a screw was about to fall out of the air intake housing cover and another was missing entirely. Due to my past experience with the Ganley auto group, I will probably give them one more chance but was very disappointed about this oversight. I will need to buy a new screw-hopefully they can be purchased individually. More
by rachsteve2000
Employees Worked With
do not recall
March 17, 2026
The service guy was nice and helpful I got the works package and my tires did not get rotated.. i mark them .. so i don't even know if my oil got changed.. ??? Spend alot of money there .. so disappoint package and my tires did not get rotated.. i mark them .. so i don't even know if my oil got changed.. ??? Spend alot of money there .. so disappointed More
by Mike
March 17, 2026
F250 truck was completed on time! Service dept remained open during the power outage on 3-13-26. Much appreciated Service dept remained open during the power outage on 3-13-26. Much appreciated More
by JIM@CULKARSTACHOWICZ.COM
Employees Worked With
March 16, 2026
Everytime I come for Service at Ken Ganley Ford Parma. I always get the best service from Dylan. I recommend him and the dealer to everyone i know. I always get the best service from Dylan. I recommend him and the dealer to everyone i know. More
by mv7909
March 16, 2026
3rd vehicle I've bought at that location. Always a great experience. George did a great job Always a great experience. George did a great job More
by davidfessler68
March 16, 2026
Everything was smooth and fine I was treated quickly, i was well informed and the process went as smooth as possible was well informed and the process went as smooth as possible More
by Sporttraining
March 16, 2026
I had to wait roughly 10 minutes past my appointment before I was seen, my appointment took a lot longer than promised, they were unable to clearly explain that issues with my car and a probable expense before I was seen, my appointment took a lot longer than promised, they were unable to clearly explain that issues with my car and a probable expenses. More
by judynac13
Employees Worked With
Mark Owens
