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Ken Ganley Ford Parma
Parma, OH
3,750 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,750 reviews
September 17, 2025
Great experience. Easy to work with, great customer service. The valet service for maintenance is a nice perk. Easy to work with, great customer service. The valet service for maintenance is a nice perk. More
by ZACH.GERMANIUK
Verified CustomerEmployees Worked With
September 17, 2025
Ariel was fantastic to work with! He was the first person from any dealership that I contacted that was willing to help me. He kept me in the loop the entire time my car was being s He was the first person from any dealership that I contacted that was willing to help me. He kept me in the loop the entire time my car was being serviced and I highly recommend him to anyone! Thank you Ariel!! More
by Elizabeth Drol
Employees Worked With
September 17, 2025
I had a fantastic experience working with Kristy. She was incredibly knowledgeable and took the time to answer all my questions without ever being pushy. I really appreciated how she went above and b She was incredibly knowledgeable and took the time to answer all my questions without ever being pushy. I really appreciated how she went above and beyond to make sure I found the right car and felt comfortable with the entire process. Her professionalism and genuine care made the experience smooth and enjoyable. I would highly recommend her to anyone looking for a new vehicle! More
by Jlsperoff
September 17, 2025
I've been with Ford service for my 2013 Ford Fusion for 13 years from Lorain to Brookpark and We still rolling 13 years from Lorain to Brookpark and We still rolling More
by forterri2
September 16, 2025
Each time I've gone there and dropped off my vehicle 1-1/2 hrs early or 15 min before my scheduled service it always takes about 2-1/2 hrs for just a oil change. 1-1/2 hrs early or 15 min before my scheduled service it always takes about 2-1/2 hrs for just a oil change. More
by MDTHEUS0526
Employees Worked With
September 16, 2025
Clean shop everyone nice. Guy on the end with the hat does a great job cleaning the glass Guy on the end with the hat does a great job cleaning the glass More
by Dmoga4596
Employees Worked With
September 16, 2025
The staff was very helpful especially Kristy and the manager Matt. They answered all of my questions and were very nice. manager Matt. They answered all of my questions and were very nice. More
by bzhao019283
September 15, 2025
Everyone very nice and issues with the Explorer were corrected even though it took 4 hours corrected even though it took 4 hours More
by LORRILEWIS24
September 15, 2025
Super easy process, Dylan was wonderful to work with. Made the tire process super easy Made the tire process super easy More
by megan.faulkner52
Employees Worked With
