Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,043 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership
View Awards

8383 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 4,043 reviews

December 13, 2025

The service here at Ken Ganley Ford is superb very fast and efficient they treat you extremely well and they make you feel like you should feel when you are putting your trust in a dealer ship. More

by DAVEANDMICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 12, 2025

VERY accommodating! ! Listen to your issues, explain everything and VERY Accommodating Listen to your issues, explain everything and VERY Accommodating. Pleasurable exper More

by Jfedonhk
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Dec 12, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

December 12, 2025

The valet service is really great helps a lot The service was adequate still waiting for a call back to schedule warranty work More

by ginakacz
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
Report | Print
Dec 12, 2025 -

Ken Ganley Ford Parma responded

Thank you, Gina, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

December 12, 2025

In and out in just under an hour. Very nice. I just said what i wanted to say More

by Chuckaluck
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Dec 12, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 11, 2025

Service went on and beyond to help in this process I just bought this S.U.V check engine light came on The service guy help with the service Thank you so much More

by Jayromegregory7123@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 11, 2025

Came in for a problem with my transmission and they handled it same day and dint take very long. Service writer Dylan was very helpful. More

by Joshua Archacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

December 11, 2025

Did not think my maintenance agreement would cover brake pads @ 54k miles. Matt Voloschuk had brakes inspected and approved rear pads and rotors. More

by TASSLAW
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Dec 11, 2025 -

TASSLAW responded

OK

Dec 11, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 11, 2025

Had a positive experience with everyone especially Austin who went above and beyond! Thank you Ken Ganley ford More

by Stephendora
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Dec 11, 2025 -

Stephendora responded

Everyone at Ken Ganley Parma went above and beyond. I hope customer service will be excellent in the future as I plan on buying my next Ford from Ken Ganley Ford

Dec 11, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

December 11, 2025

No real help at all no loaner to leave my vehicle no way to look at for a month still didn't have part for recall on my truck sound like any help to you!!! More

by Bennett1975
Recommend Dealer
No
Employees Worked With
Mark Owens really not him they where so booked I would've waited till 12/30/25 to have a vehicle looked at with a broken drive shaft my daily driver fixed it myself cost me 700.00
Report | Print
December 10, 2025

Great No thank you Everyone was very nice, I didn't have to wait around most of the day to leave with a new car. I will definitely refer More

by CHRISK625
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Sapienza
Report | Print
Dec 10, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

1
2
...
405