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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,246 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,246 reviews

February 04, 2026

Fast service Easy appointment, good communication, Took good care of me and my vehicle Thank you More

by rhollish
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Feb 04, 2026 -

Ken Ganley Ford Parma responded

Thank you for noting the smooth appointment process, efficient service, and clear communication. Dylan and our team are glad your Ford F-150 received great care. We look forward to assisting you again.

February 04, 2026

Very pleased with the entire process. From working with Austin in sales, who was wonderful to work with, to the service. Very happy. More

by MJM
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 04, 2026 -

Ken Ganley Ford Parma responded

We appreciate hearing about your positive experience with our sales and service teams. It’s wonderful to know your Ford Bronco purchase and service left you very happy. We look forward to assisting you again.

February 03, 2026

Not happy paying $111 for an oil change will not be taking it there again More

by customer
Recommend Dealer
No
Employees Worked With
Not happy paying $111 for an oil change will not be taking it there again
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February 03, 2026

Pam was amazing and super helpful in making this stressful process easy! We will definitely be back! More

by Screptock.logan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Pam made the process so easy. Congratulations on your new Ford. We look forward to welcoming you back!

February 03, 2026

George was an absolute gem to work with, very friendly and more than polite. He went above and way beyond to assist me. More

by Ford12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your positive experience with George. We’re pleased he went above and beyond while servicing your Ford F-150. Feel free to reach out whenever you need assistance.

February 03, 2026

There is nowhere else I would service or purchase my vehicles. The staff is amazing, the prices are unbeatable, especially the maintenance options!!!! More

by Ford12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting us with your Ford F-150 for service and purchase. We’re thrilled to hear our team’s support and maintenance options exceeded your expectations.

February 03, 2026

Had it towed there after hours,and got my car the next day.Matt was extremely helpful and very nice. More

by lisadunham032793
Recommend Dealer
Yes
Employees Worked With
Matt,he was awesome!!!
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Feb 03, 2026 -

Ken Ganley Ford Parma responded

We appreciate the 5-star rating and your feedback on the Ford Escape service. We’re glad our team handled the after-hours tow and had your vehicle ready the next day. Your mention of our helpful support means a lot to everyone here.

February 03, 2026

They did a great job in a timely manner Gave me some insight into future service items More

by YANOCH
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Feb 03, 2026 -

Ken Ganley Ford Parma responded

Great to hear George and our service team completed your Ford Fusion service efficiently and provided guidance on upcoming maintenance. We look forward to assisting with any future needs.

February 03, 2026

It was very pleasant and everyone from scheduling to the mechanic doing the work did an awesome job I'm very pleased with the overall experience More

by alex.kornelakis
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Feb 03, 2026 -

Ken Ganley Ford Parma responded

Thank you for the 5-star rating. We’re delighted that scheduling and service on your Ford Explorer met your expectations and that you had a pleasant experience with our team.

February 03, 2026

Flexible enough to look at my car right away. With an unsafe diagnosis every effort was made to get me to a rental and to the final repaired state. More

by GPF0
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Feb 04, 2026 -

Ken Ganley Ford Parma responded

We’re glad our team could address your Ford’s safety concern promptly and secure a rental while repairs were completed. Thank you for the five-star rating and we look forward to helping you again.

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