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Ken Ganley Ford Parma
Parma, OH
4,690 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,690 reviews
June 07, 2026
No wasting time. Gave me fair price and was very personable. I would 100% come back. Gave me fair price and was very personable. I would 100% come back. More
by ROBSLADKY19
Verified Customer
June 07, 2026
Service was fast and smooth. My servicer Tim, communicated very well. Service was provided on my job sight, which made things very convenient. My servicer Tim, communicated very well. Service was provided on my job sight, which made things very convenient. More
by DENA832000
Employees Worked With
Courtney
June 06, 2026
It was a very good experience. Our Salesman made it easy for us and knew exactly what we needed! We would highly recommend him! Our Salesman made it easy for us and knew exactly what we needed! We would highly recommend him! More
by GSTECK7303
June 06, 2026
I am appreciative in helped right away even without an appt. but it did take way longer than I was told. I was also told my car was washed. Yes, it looked like it was washed but also left in the sun after appt. but it did take way longer than I was told. I was also told my car was washed. Yes, it looked like it was washed but also left in the sun afterwards.... I bought 4 new tires which had white residue on them which I will be scrubbing off myself.... I am also wondering if I have any Ford rewards that may have been used towards the cost of my tires. One last thing. In the past I've been told fluids are filled every time my car is there. That was not done. I went to Auto Zone afterwards to buy tire cleaner. The young man there re-filled my wiper fluid for me. More
by nancyjs22
June 05, 2026
Dealer was very helpful with finding a car to the exact specifications I was looking for. specifications I was looking for. More
by JJWATSON
June 05, 2026
Work was good but parts should be in stock. Liked the inspection results. Labor charge I think was a bit high, especially for the trany flush. Liked the inspection results. Labor charge I think was a bit high, especially for the trany flush. More
by SELLERSJENNIFER7979
Employees Worked With
June 05, 2026
Pam was very helpful to my needs. Her experience was top notch. Thank you for all your knowledge on this vehicle. Her experience was top notch. Thank you for all your knowledge on this vehicle. More
by Premierview2013
Employees Worked With
June 05, 2026
Service team is very friendly. Wait time is reasonable.. Easy to schedule service. All my questions were answered. Wait time is reasonable.. Easy to schedule service. All my questions were answered. More
by charlenedinardo
June 04, 2026
Very organized and I like the text updates. Dylan was friendly,kind & informative. Thank you Dylan was friendly,kind & informative. Thank you More
by COLLEENKARAFFA
