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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,376 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,376 reviews

March 16, 2026

I had to wait roughly 10 minutes past my appointment before I was seen, my appointment took a lot longer than promised, they were unable to clearly explain that issues with my car and a probable expense More

by judynac13
Recommend Dealer
Yes
Employees Worked With
Mark Owens
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March 15, 2026

Dealership was great got in quickly found the issue and had it fixed very quickly very satisfied More

by andy
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Mar 15, 2026 -

Ken Ganley Ford Parma responded

Thank you for bringing your Ford F-150 in for service. We’re glad our team could swiftly diagnose and fix the issue and that you left very satisfied.

March 14, 2026

Quick service. Clean dealership. Friendly staff. Keeps you posted on what's going on with your vehicle. More

by Griffith8990
Recommend Dealer
Yes
Employees Worked With
Matt V.
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Mar 15, 2026 -

Ken Ganley Ford Parma responded

We appreciate you highlighting our prompt service, clean facility, and friendly team. It’s great to know we kept you informed throughout your Ford service. Thank you for choosing us to care for your vehicle.

March 14, 2026

Quick service. Clean dealership. Friendly staff. Keeps you posted on what's going on with your vehicle. More

by Griffith8990
Recommend Dealer
Yes
Employees Worked With
Matt V.
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Mar 15, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting our quick turnaround, clean facility, and welcoming team. We’re glad our updates kept you informed throughout the service. We appreciate you choosing us for your Ford.

March 14, 2026

The moment we arrived we were greeted by Madalyn and she listed to all of our needs. Madalyn and John both worked together to get us what we were looking for and provided us a few options. More

by Tonifilut
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Mar 14, 2026 -

Ken Ganley Ford Parma responded

We’re pleased John and our team listened closely to your needs and presented several options to help you lease your Ford Explorer. Enjoy your new Explorer, and let us know if there’s anything else we can do for you.

March 14, 2026

Things just seemed different from my previous experiences. I'm not sure that Ford will be my next vehicle. I have been with Ford for 50 years. More

by STAZ32
Recommend Dealer
No
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March 14, 2026

Very Satisfied with my service experience. .. Dylan was very professional and my vehicle was repaired correctly. More

by rustyjoey1988
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Mar 14, 2026 -

Ken Ganley Ford Parma responded

Thank you for your five-star rating. We appreciate Dylan’s professionalism and are glad your Ford was repaired correctly. We look forward to welcoming you back.

March 13, 2026

Fast service. They found and fixed the problem. They got me out of there fast and explained exactly what was wrong More

by Andy.jack
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Mar 13, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team quickly found and fixed the issue with your Ford Fusion and provided a clear explanation. We appreciate you bringing your vehicle in and letting us handle the repair. Thank you for sharing your experience.

March 12, 2026

They were fantastic They kept me informed and finished the job in a timely manner More

by Jhath1992
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Mar 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for noting how Allan kept you informed while our team completed your Ford F-150 service on time. We’re glad the communication and efficiency met your expectations. It was a pleasure caring for your truck.

March 12, 2026

She was great at communicating all the way to the end even when I wasn't around More

by Tracydillon147
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 12, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team kept you informed throughout your Ford Escape service even when you weren’t around. Thank you for the five-star review.

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