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Ken Ganley Ford Parma
Parma, OH
4,846 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,846 reviews
July 19, 2026
I was very happy with the work I thought they did a professional job and very courteous professional job and very courteous More
by dakelbuilding
Verified CustomerEmployees Worked With
July 19, 2026
I really appreciated how hard Kristy worked to find me just the right vehicle, even if that meant driving it in from out of town. just the right vehicle, even if that meant driving it in from out of town. More
by bdb484
Employees Worked With
July 19, 2026
Very smooth process everything went is planned. We’re very happy with our purchase of our new Ford Ranger. We’re very happy with our purchase of our new Ford Ranger. More
by NICKSECUE
Employees Worked With
July 18, 2026
Very good customer service Very good customer service I was very happy Very good customer service I was very happy I was help was very happy Very good customer service I was very happy I was help More
by ASHLEY.ARANGO
July 18, 2026
This was the second time in as many weeks we had our vehicle in for a service appointment. This time for a vehicle detail. The service was great and the car looks beautiful. Once again taken in on tim vehicle in for a service appointment. This time for a vehicle detail. The service was great and the car looks beautiful. Once again taken in on time and finished in a timely manner. Hats off to all the staff! Thank you! More
by MDTHEUS0526
July 18, 2026
I’ve recently started experiencing gear slippage and sluggish acceleration in my 2020 Ford Transit Connect. After researching the issue, I found countless reports from other owners describing transmissi sluggish acceleration in my 2020 Ford Transit Connect. After researching the issue, I found countless reports from other owners describing transmission failures occurring between 80,000 and 100,000 miles on this model. I reached out to my local Ford dealership to ask about financial assistance through Ford’s “Goodwill Assistance” program. My vehicle meets the program’s general eligibility criteria—it’s under 100,000 miles and less than seven years old. However, I was quoted $9,492.50 for the repair. Without any financial assistance, a repair of that cost is simply out of reach for many people with a median income. At just 94,000 miles and six years old, I never expected to be without a working vehicle due to a major transmission failure. It’s incredibly disappointing, especially after learning how many other owners have experienced similar problems. Because of this experience, I’ve made the decision that my next vehicle will not be a Ford. That decision isn’t one I make lightly. I grew up in a Ford family. I’ve owned and driven Ford vehicles my entire life because I trusted the brand and believed in the quality of its products. I had genuine brand loyalty. Unfortunately, this experience has completely changed my confidence in Ford. More
by devonlocigno
July 18, 2026
Accomodating and helpful Dylan was very attentive to what I had to say and kept me informed of the progress of work while my car was being repaired. I had to say and kept me informed of the progress of work while my car was being repaired. More
by danadane821
July 18, 2026
Courteous, timely & everything completed as promised I recommend coworkers & friends to Ganley because of my excellent relationship & experience from sales to service recommend coworkers & friends to Ganley because of my excellent relationship & experience from sales to service More
by DOMINICSFORZO
July 18, 2026
Pam did a fantastic job with the purchase of my new Bronco. This will be my third lease with Ganley Ford. Highly recommend. Bronco. This will be my third lease with Ganley Ford. Highly recommend. More
by Brettabrockman
