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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,291 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,291 reviews

February 16, 2026

Service is good but the surcharge on my credit card without telling me is stealing money from me More

by ayed00623
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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February 16, 2026

Very easy to get my vehicle in and service Great staff great advisors Definitely coming back More

by 317pmcdanieljr
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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February 16, 2026

Great experience I had a great experience with CJ very nice Thank you thank you More

by THEORIGINALDECKDOC
Recommend Dealer
Yes
Employees Worked With
John Ruper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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February 16, 2026

We had a great experience at Ken Ganley Ford Parma! Austin was wonderful to work with and made trading in and purchasing a new car simple and easy! More

by Blurban10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Ken Ganley Ford Parma responded

Hearing that Austin made your trade-in and Ford Explorer purchase simple is wonderful. We hope you enjoy every adventure in your new Ford Explorer.

February 15, 2026

Dylan was eager to help resolve my issues. I am satisfied with the service Dylan provided. More

by Rick Plant
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Feb 15, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear Dylan was eager to resolve your issues. We’re happy you’re pleased with the service he provided on your Ford. Please let us know if we can assist you again.

February 15, 2026

Communication was the absolute worst then I notified the service manager which I should have had to do via email. More

by PennyP
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Yavorsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 14, 2026

Kristy Tomcho was great. She followed up without being pushy. She was everything we wanted when dealing with buying a car. More

by Eharants
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Ken Ganley Ford Parma responded

We’re delighted Kristy provided the supportive, non-pushy follow-up you wanted when purchasing your car. Your five-star rating means a lot to our team. Enjoy your new vehicle and happy driving!

February 14, 2026

My experience with the dealership was very good. No issues. The hot chocolate was very good. More

by FPEDERSEN
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Feb 14, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear everything went smoothly and that you enjoyed the hot chocolate. We’re glad to have assisted with your Ford service. If there’s anything else we can help with, please reach out anytime.

February 14, 2026

Very happy with service counter when I arrived Alex Kennedy was the mechanic and explained what he had done and was very helpful. I was very happy with everyone and I’m sorry I didn’t lease my car fr More

by JOYCELECHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Owens
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Feb 14, 2026 -

Ken Ganley Ford Parma responded

It’s great to know our service department provided clear explanations and friendly support while working on your Ford Escape. Thank you for bringing your vehicle to us, and we look forward to helping you again.

February 13, 2026

Kristy was extremely kind and helpful when securing my new lease! I was in and out with my vehicle quickly and she answered any questions I had! More

by ryanlm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2026 -

Ken Ganley Ford Parma responded

We’re delighted Kristy made leasing your new Ford Bronco Sport so smooth and swift. Thank you for highlighting how she answered all your questions. Enjoy every adventure behind the wheel.

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