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Ken Ganley Ford Parma
Parma, OH
4,530 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,530 reviews
April 22, 2026
My service was exceptional Allan and the service team at the Brookpark location took great care of my vehicle. My car has run significantly better since it had been serviced. Would highly recommend to other the Brookpark location took great care of my vehicle. My car has run significantly better since it had been serviced. Would highly recommend to other ford people friends and family alike. More
by Ianhulec21
Verified Customer
April 21, 2026
Allen was great he answered all my questions. This was the first time I was in and out in a timely manner. I was impressed for the first time and I have been coming here for years. This was the first time I was in and out in a timely manner. I was impressed for the first time and I have been coming here for years. More
by VEGASJENN3
April 21, 2026
Very helpful. Allan corrected my phone number wich was wrong typed in my file. Also call for my replacement part. Allan corrected my phone number wich was wrong typed in my file. Also call for my replacement part. More
by Ford xlt
April 20, 2026
The overall experience was about a 4 as well. You need more comfortable chairs in the waiting area where customers can work on their laptops by the wall You need more comfortable chairs in the waiting area where customers can work on their laptops by the wall More
by mdhines21
April 20, 2026
Pam was wonderful! It was our second time working with her, she is very knowledgeable, helpful and professional and we would highly recommend her ! It was our second time working with her, she is very knowledgeable, helpful and professional and we would highly recommend her ! More
by januaryvigilante
April 20, 2026
We worked with Pam again we highly recommended her ,she is very knowledgeable, helpful and professional, what a wonderful experience is very knowledgeable, helpful and professional, what a wonderful experience More
by januaryvigilante
April 18, 2026
I contacted them in October to have some recall work done on my Ford focus. It is the middle of April and I still have not been able to get this scheduled. on my Ford focus. It is the middle of April and I still have not been able to get this scheduled. More
by Joe
