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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,753 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,753 reviews

June 25, 2026

George Bode was amazing. He made the process fast, efficient, and easy. He was not pushy and I will be seeking him out in the future and recommend him to colleges and friends More

by William.lloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Ken Ganley Ford Parma responded

We’re delighted George made your purchase fast and effortless. Thank you for recommending us to friends and colleagues and for choosing Ford. We look forward to your next visit.

June 24, 2026

Inviting, friendly, professional and courteous staff. We were greeted immediately on arrival. Even though we were early for our appointment with our salesperson we were accommodated. More

by rmpinto.54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting our inviting, friendly staff and immediate greeting. Accommodating your early arrival is something we’re happy to do. Congratulations on your new Ford F-150 and we look forward to your next visit.

June 24, 2026

Very professional and productive I'm very satisfied with my experience at Ken Ganley, especially with Mark Owens work. We walk us through all the processes, explain to us every step, and totally did the pro More

by innaneboga
Recommend Dealer
Yes
Employees Worked With
Mark Owens
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Jun 24, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team guided you through every step of your Dodge service and completed it swiftly. Thank you for the five-star rating, and we look forward to your next visit.

June 24, 2026

It seems like he didn't want to do the job. So he quoted me a price he knew I would not accept then I got charged 200$ for nothing. If you had any integrity you would refund my money More

by Marlarudi
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jun 24, 2026 -

Ken Ganley Ford Parma responded

We reviewed your account which shows that your 2010 Ford Expedition has 198,385 miles on it. You signed off on having & paying for the $189 diagnostic testing. Our inspection found AC lines from the engine to bay to the right of the vehicle are leaking and your vehicle needs tubes & coolant. Also, there are multiple leaks near the oil pan and both mains. We feel that our quote of $2,600 is fair for the repairs, but you declined. However, you are still responsible for paying for the diag. that you signed off on. Thank you for your feedback, it helps us address things and work at getting better and providing the best possible experience for our customers.

June 24, 2026

Was perfect. Everyone was friendly and made me feel at home. I love Ken Ganley ford More

by Gyro George
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jun 24, 2026 -

Ken Ganley Ford Parma responded

We're delighted our team made you feel at home during your Ford Escape service. Thank you for your kind feedback and for choosing us. We look forward to welcoming you back.

June 24, 2026

Got me in and took care of me. I expected it to take longer than it did More

by Here
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jun 24, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to know we could take care of your Ford F-150 sooner than anticipated. Thank you for the five-star rating.

June 24, 2026

The work was done efficiently and George was very polite throughout the oil change process! More

by CRAIG8636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting us with your Lincoln Corsair oil change. We’re glad the work was efficient and that George provided polite service. We look forward to seeing you again soon.

June 24, 2026

The appointment went smoothly and efficiently for a routine service checkup, oil change and tire rotation. Also 1 recall task was completed. More

by Tubbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Ken Ganley Ford Parma responded

We’re glad the appointment for your Ford Maverick went smoothly and efficiently. Thank you for trusting our team with the service checkup, oil change, tire rotation and recall task. We look forward to supporting your maintenance needs in the future.

June 23, 2026

Everything was great. Just would've thought that after spending almost $2000 the car would've been washed at least. Rims and car was left greasy and dirty. More

by rnegron0
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jun 24, 2026 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 23, 2026

Dealership communicated well during the entire service process. Executed on what they said they would do and returned the vehicle to me in a timely manner. More

by CJERNIGAN8711
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swift
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Jun 23, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team kept you informed during the service. We’re pleased we delivered as promised and returned your Ford without delay. We look forward to serving you again.

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