Back

Ken Ganley Ford Parma

Parma, OH

4.7
4,537 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 4,537 reviews

April 23, 2026

I appreciate how quickly they are able to work me in when I have an emergency. The workers are always very nice and willing to explain things to me when I ask them. More

by EMMASTINSON1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2026

Exelent service. People here go above and beyond to make customers experience more enjoyable and worry free. Allan was very fun talking to while I was waiting for my More

by Vskubyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2026

Kristy was great. She walked me through all the Escapes until we found the perfect one. She helped me with my insurance which was a nightmare but she was patient and v More

by mdsonny11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with Kristy. We’re happy she could help you find the ideal Ford Escape and make the insurance process smoother. We appreciate your recommendation and hope you enjoy every drive in your new Escape.

April 22, 2026

The guys there are good got me in with no appointment got me out quick so I can get back to work no complaints More

by DEANMARTIN1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for recognizing our team’s ability to fit you in without an appointment and turn your Ford F-150 around quickly. We’re glad you got back to work without delay. Please let us know whenever you need us again.

April 22, 2026

I had my car in for recalls and was very happy with everything. Service was Perfect from everyone More

by cj soprano
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Apr 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting us with your Ford Fusion recall. We’re glad to hear our service team provided everything you needed. We appreciate your feedback and hope to help again soon.

April 22, 2026

Amber Dickens was extremely kind and helpful to work with. I walked in with the hopes of leaving with a Bronco but didn’t know how attainable it would be, and it all worked out. More

by Tayler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled that Amber’s kindness and help made it possible for you to secure the Ford Bronco you wanted. Congratulations on your new Bronco and enjoy every drive.

April 22, 2026

They explained everything in detail. Called me a Uber and picked me up at home. More

by Jeepdriver59
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Apr 22, 2026 -

Ken Ganley Ford Parma responded

We appreciate the five-star review. We’re glad our team walked you through every detail of your Ford Escape service and arranged the Uber pickup at your home. Thank you for trusting us with your vehicle.

April 22, 2026

Everything was completed to my satisfaction. My car was even washed, which was an added extra. More

by Jeepdriver59
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Apr 22, 2026 -

Ken Ganley Ford Parma responded

We appreciate you letting us know that your Ford service went smoothly and that the extra wash was a welcome bonus. Allan and our service staff are pleased everything met your expectations. We look forward to assisting you again.

April 22, 2026

My service was exceptional Allan and the service team at the Brookpark location took great care of my vehicle. My car has run significantly better since it had been serviced. Would highly recommend to other More

by Ianhulec21
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Apr 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience. Allan and our Brookpark service team are delighted your Ford Fusion has been running noticeably better since service. We appreciate your recommendation to fellow Ford owners.

April 21, 2026

Allen was great he answered all my questions. This was the first time I was in and out in a timely manner. I was impressed for the first time and I have been coming here for years. More

by VEGASJENN3
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Apr 21, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Allan answered all your questions and that your service appointment was completed quickly. Thank you for your continued trust in our Ford team over the years.

1
...