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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,994 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,994 reviews

August 31, 2026

I do not have a tire pump in the spare wheel well in my new Mustang. My last Mustang did have a tire pump in the spare wheel well. This needs to be corrected and if it doesn’t get taken care of I want the More

by STRATCATGP
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2026

Extremely kind and helpful people. They picked up my car for service, dropped off a loaner vehicle, and kept me updated every step of the way with a major repair. Cant recommend them e More

by intrepid24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2026 -

Ken Ganley Ford Parma responded

Our team is pleased we could pick up your Bronco Sport, provide a loaner vehicle, and keep you updated throughout your major repair. George will be thrilled by your shout out, and knowing his efforts made a difference means a great deal to our service team.

August 29, 2026

My experience with Ken Ganley Ford was courteous and professional. I will use them again and I would definitely refer them to a friend. More

by roccobuggy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Swift
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2026 -

Ken Ganley Ford Parma responded

Knowing that the service on your Ford F-150 felt courteous and professional means a lot to our service team. It’s wonderful to hear you’ll return and recommend our dealership to friends.

August 29, 2026

Professional,friendly,fast This was my second time at this location and as always the staff was very professional! They had me in and out in no time. The waiting area is comfortable and there is complime More

by Hayleymorgan830
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Aug 29, 2026 -

Ken Ganley Ford Parma responded

Hearing that your second visit felt smooth and that our waiting area and refreshments enhanced your experience means a lot to our service team. We’re glad the service on your Ford Edge was efficient and that you found our staff professional and welcoming.

August 29, 2026

Thorough in their explanation as to why repairs were required. Mark Owen’s is terrific to work with. More

by Robert U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2026 -

Ken Ganley Ford Parma responded

Our team is pleased we could thoroughly explain why the repairs on your Ford Focus ST were necessary. Knowing you found Mark terrific to work with and rating us five stars means a lot to us.

August 29, 2026

Very friendly, asking what they can do for me, washed my car . Went over everything they checked. More

by Jfedonhk
Recommend Dealer
Yes
Employees Worked With
Mark Owens
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Aug 29, 2026 -

Ken Ganley Ford Parma responded

We’re pleased our service team was welcoming, walked you through everything they checked on your Ford Edge, and washed your vehicle. Hearing that our focus on detail and warm approach met your expectations means a lot to our service department.

August 27, 2026

Kind, professional and kept me updated during the wait for the electronic update that took 2 hours More

by CKARGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Ken Ganley Ford Parma responded

Transparent updates are fundamental to how our service department operates. Knowing you felt supported and informed throughout the two-hour electronic update on your Ford Escape is truly rewarding. Our service team is pleased we could complete that update for you.

August 27, 2026

Great It was really really great good experience and overall just great and good and great and good. I just so great and so good. More

by Philterproof68
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Aug 27, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating. Knowing the service on your Ford F-150 left such a positive impression is rewarding for our team.

August 26, 2026

Took care of a brake problem on my F150 . .. George is outstanding and always takes care of me when I come in for service! A pleasure to work with him! More

by SECONDNATUREFAB
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Print
Aug 27, 2026 -

Ken Ganley Ford Parma responded

We’re glad we could fix the brake issue on your Ford F-150 and that George makes each visit a pleasure. Your recognition of George’s dedication means a lot to our service department. Thank you for the five-star rating!

Aug 30, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you so much for the kind words! We are glad to have George on our team and will be sure to pass along your praises. We appreciate your loyalty and value your business. See you next time!

August 26, 2026

Kristy Tomcho sold me my vehicle today. Going from a 2024 Bronco Sport into a 2026 Explorer. She made the day very manageable. Very personable and what felt like a fair deal today. thank yo More

by fishbones1201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2026 -

Ken Ganley Ford Parma responded

Your mention of a manageable day and a fair deal highlights our focus on clear communication and friendly service. Knowing Kristy helped you smoothly transition from your Bronco Sport into your new Explorer Sport Trac is very rewarding. Thank you for choosing our store.

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