Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
4,439 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,439 reviews
March 30, 2026
They were friendly and very easy to work with. They made it a quick and painless process. They made it a quick and painless process. More
by andrew1.xie
Employees Worked With
March 30, 2026
I take both of my Ford Edge vehicles for service at Ken Ganley Ford Parma. I drop my car off the day before and they do their "magic" checking out the car from top to bottom. I have extended warranties o Ganley Ford Parma. I drop my car off the day before and they do their "magic" checking out the car from top to bottom. I have extended warranties on both of my cars. I believe the extended warranties and the maintenance service checks and oil change keep my cars running in tip top shape. More
by Earl McCarty
Verified CustomerEmployees Worked With
March 30, 2026
The only dealership I’ll buy from, another amazing experience and can’t wait to enjoy my new car. experience and can’t wait to enjoy my new car. More
by tjknight35
Employees Worked With
March 30, 2026
Everything went smooth, they went above and beyond to get my vehicle. Would highly recommend them. my vehicle. Would highly recommend them. More
by BRYCEGREENAMYER
March 29, 2026
Was very comfortable with liberty, went to Brunswick and won’t go back! Talked to valley view not impressed! Very rude! 1st experience with you and Dylan was awesome! won’t go back! Talked to valley view not impressed! Very rude! 1st experience with you and Dylan was awesome! More
by Kathybrasty
Employees Worked With
March 28, 2026
Amazing, professional, will never go elsewhere Fast, efficient, like family, always takes care of my needs efficient, like family, always takes care of my needs More
by Pamelacirner13
March 28, 2026
They make the process easy. Quick service with a comfortable lounge to wait in while the service is performed Quick service with a comfortable lounge to wait in while the service is performed More
by NICKOLAUSIVANOV
March 28, 2026
My grandfather, who suffers from dementia & has recently had his driving privileges restricted by his doctor at the Cleveland Clinic, had an elderly friend drive him to the Parma Ford dealership. Unfortunat had his driving privileges restricted by his doctor at the Cleveland Clinic, had an elderly friend drive him to the Parma Ford dealership. Unfortunately, my grandfather came across John Albany, who proceeded to take advantage of a senile, demented old man and his elderly friend, talking him into a $400 a month lease. He also failed to mention the $100 surcharge the dealership charges for using a credit card for the down payment. Parma Ford dealership is also now refusing to accept the vehicle back from my family, within 24 hours of the signed lease, even after being shown documentation of my grandfather’s cognitive impairment. If you at all have any interest in protecting the vulnerable, elderly community from predatory salesman and scam artists, I would suggest avoiding John Albany and the Parma Ford dealership at all costs. More
by sjb1996
