Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,025 Reviews of Ken Ganley Ford Parma - Service Center
George did a great job explaining what my car needed and how long it would take for all the work to be done. He reached out to me while I was walking and we were able to determine the best way forward. how long it would take for all the work to be done. He reached out to me while I was walking and we were able to determine the best way forward. More
Took me in without an appointment and very willing to help fix problem with my car. Very thankful for their great service help fix problem with my car. Very thankful for their great service More
Other than longer than I expected, I was very pleased. Thanks for the car wash. Thanks for the car wash. More
I hear horror stories about other dealerships putting customers off to let warranties expire. Ken honored mine even though it was the last day before expiration. Thank you so much. You have won a repe customers off to let warranties expire. Ken honored mine even though it was the last day before expiration. Thank you so much. You have won a repeat customer. I will come back and buy a new truck. More
George was great! Very helpful. My only complaint is that its quite pricey to get work done here and I was charged a 2% credit card fee which I don’t remember being ch Very helpful. My only complaint is that its quite pricey to get work done here and I was charged a 2% credit card fee which I don’t remember being charged last time I was here some years ago More
Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More
Will the service advisor is very knowledgeable and helpful he takes his time with customers and explains everything. He always been this way. I always asked for him in the past helpful he takes his time with customers and explains everything. He always been this way. I always asked for him in the past More
I enjoyed the great service they provided, while changing the oil and servicing my vehicle. the oil and servicing my vehicle. More