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Ken Ganley Kia Mentor
Mentor, OH
1,584 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,584 reviews
February 03, 2023
Professional, friendly, willing to work with you to get you into a vehicle.patient.caring. you into a vehicle.patient.caring. More
by Pearl masten
Employees Worked With
February 01, 2023
Pleasant,cordial,clean,professional-knew their products-answered all questions. Made the process efficient and timely products-answered all questions. Made the process efficient and timely More
by sjhaic
Employees Worked With
Other Employees :
Dee Shirkley, Jason Baker, Walter Queisser
January 29, 2023
Quick friendly service! I’m very happy with my vehicle! I will recommend this dealership to my friends and family! I love the energy of the staff and they make you feel like I’m very happy with my vehicle! I will recommend this dealership to my friends and family! I love the energy of the staff and they make you feel like you’re apart of the family. More
by blizz1989
January 27, 2023
We have always dealt with Nate in the service department. He is courteous, professional and knowledgeable. Nate communicated with us and found the issue with one of our tires. The replacement with handled He is courteous, professional and knowledgeable. Nate communicated with us and found the issue with one of our tires. The replacement with handled quickly and we where able to pick up the Sorento the next morning. Nate has been handling our vehicles for more than a several years and evertime we walk in he is there for us. We would like to thank Nate for his superior customer service. Thank you Nate ! More
by Jamesmacek
Employees Worked With
January 25, 2023
Bought a new 2023 Kia Niro. Everyone was very professional, knowledgeable, and service oriented and not like the stereotypical high-pressure car sales people. I was surprised Everyone was very professional, knowledgeable, and service oriented and not like the stereotypical high-pressure car sales people. I was surprised that was even possible. I've dealt with several car dealers over the decades and this was by far the best car dealer experience I have ever had. Very pleased. People seemed happy to work there so the positive attitude seemed very genuine. More
by Niro2019
January 25, 2023
Very courteous sales team. I looked everywhere for a new K5 GT and they had the exact car that I wanted. I’m happy with my decision to buy from this dealership. I looked everywhere for a new K5 GT and they had the exact car that I wanted. I’m happy with my decision to buy from this dealership. More
by ctigerjones
January 25, 2023
Greeted promply by courteous staff. Service department very efficient and helpful, always going above and beyond in the care of my car. Service department very efficient and helpful, always going above and beyond in the care of my car. More
by George
Employees Worked With
Other Employees :
Chelsey Padula, Zach Piotrowski, Michael Ross
January 23, 2023
The sales man Marques Moore was wonderful. Very helpful and informative. The service department Nate Ferris was excellent as well. Along with all the people who were at the front desk in the Very helpful and informative. The service department Nate Ferris was excellent as well. Along with all the people who were at the front desk in the service department. Everyone was extremely helpful and friendly. I purchased a used car and there was a problem. They made it right. All of the employees at Kia Mentor are fabulous!!! More
by Sandyv67
Employees Worked With
Other Employees :
I can’t remember every ones name
January 23, 2023
Needed the standard oil change/tire rotation service plus new front wipers. Mick Lindner greeted me, set up the service and ensured and all was handled. He reviewed the multi point inspection with me, and new front wipers. Mick Lindner greeted me, set up the service and ensured and all was handled. He reviewed the multi point inspection with me, and was very helpful providing answers to my questions. As usual, the woman who took my payment was a joy to talk to. What a friendly face she is! More
by janstar45
Employees Worked With
Other Employees :
Don't know her name. The woman who took my payment for service.
