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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 18, 2024

Vehicle history: I purchased 3 new Sentra from the same dealership. I have been doing business with this dealership for almost 30 years. What more can I say! Great doing business with you. More

by WELLINGTONJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Wellingtonjoy, we are glad we could help! We 100% appreciate your loyalty! We look forward to your next visit! Take care!

January 18, 2024

The dealership is always busy, but when I arrived with no appointmOK. And a flat tire, I was waited on. And Brent called afterwards to make sure my tire was okay. Two 👍🏽thumbs-up. More

by LAVITAHATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec, Max Pipkin
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We look forward to your next visit! Take care!

January 18, 2024

Great People and Awesome Customer Service! I highly recommend Ken Ganley Nissan for your Car needs! More

by SANGEETHA_GOPIKRISHNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Kamal Rida, Max Pipkin, BECKY ROACH, Krystal Hollins
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Thanks for the recommendation, and have an amazing day!

January 18, 2024

Brent has an excellent skills very courteous and honest and informative. He is the man More

by KRIDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec, Kamal Rida, Ian Behra, BECKY ROACH
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Krida0, thank you for your kind words and this wonderful review! We hope to see you soon!

January 18, 2024

Truly a top notch dealership! From the sales department to the service department Ganley does not disappoint! More

by G.WRIGHT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

G.wright55, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 18, 2024

I like the quality of customer service every timei go there they have a really good team of people to help anytime I have questions are need maintenance done on my vehicle More

by ADREBAMABOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec, Ian Behra, BECKY ROACH
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

No thank you. I prefer not to write a review for this dealership on today More

by JAIMEBLADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kazdin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Jaimeblados we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager will be reaching out to you in the very near future.

January 17, 2024

Every time I have been in the dealership and working with Brent , he has treated me with respect and professionalism. More

by Jmerch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

I am always greeted by friendly staff, offered a beverage give information of what is wrong with my vehicle. It’s always fixed with great timing. Last time my car was a little dirty and they ran it through t More

by APRIl5412@ATT.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

April5412@att.net, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

January 17, 2024

Krystal was great to work with! She provided no pressure, answered all our questions and made the process easy! I shopped around for months and this dealership has the best selectio More

by EPHILLIPS79
Recommend Dealer
Yes
Employees Worked With
Krystal Hollins
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

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