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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,776 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,776 reviews

May 24, 2026

Joy was so amazing to work with! So knowledgeable! She kept me informed while my car was being shipped to dealership! She was very genuine! More

by JOLLYROSE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Ken Ganley Subaru Wickliffe responded

Hi Jolly! We're delighted to hear you had such a positive experience with Joy at Ken Ganley Subaru Wickliffe! Thank you for your kind words and congrats on your new car!

May 29, 2026 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2026

Very organized, straightforward and professional The whole staff is service oriented and makes you feel appreciated and valued More

by THOMASARICCI
Recommend Dealer
Yes
Employees Worked With
Cristain
May 25, 2026 -

Ken Ganley Subaru Wickliffe responded

Thank you for the great review of our team, Thomas! We're pleased that you felt welcome from start to finish and hope to see you again at Ken Ganley Subaru Wickliffe!

May 29, 2026 -

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2026

I came in to discuss Lease options. Also wanted to compare models for ease to get in and out because I have a back problem. Not only did he show me the different cars, but he went onlin More

by HITCHCOCKKATHLEEN
Recommend Dealer
Yes
Employees Worked With
Ethan Scimenes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Scimenes
May 22, 2026 -

Ken Ganley Subaru Wickliffe responded

Your feedback made our day! We’re really glad you had such a positive experience at Ken Ganley Subaru Wickliffe. Thank you for choosing us and congratulations on your new lease!

May 21, 2026

Welcoming and professional, provided all the information I needed, went through all the details about the car I was purchasing. Helpful following up More

by ZWGUI
Recommend Dealer
Yes
Employees Worked With
David oltmanns
May 22, 2026 -

Ken Ganley Subaru Wickliffe responded

We are glad you felt welcome and well-informed here at Ken Ganley Subaru Wickliffe! Thank you for choosing our team and for sharing your experience. We wish you many safe miles in your new car!

May 21, 2026

Every person there is friendly and wonderful to work with. Their service department is A+ More

by AMBER.POLISENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Harrell
May 22, 2026 -

Ken Ganley Subaru Wickliffe responded

Amber, thank you for choosing us! We'll see you next time. Safe travels! - The Ken Ganley Subaru Wickliffe Team

May 20, 2026

I found everything was handled quickly and accurately. I was happy with the service. Jan Sikorski More

by JANMS47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Kabat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Ken Ganley Subaru Wickliffe responded

Jan, we are thrilled you are so pleased with our team! Thank you for choosing Ken Ganley Subaru Wickliffe.

May 25, 2026 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2026

Burak didn't know much about the car while test driving. Missed commitments on car delivery and charging. Burak stopped communicating. JOY is AMAZING and helped fix everything for us. More

by kcbhsu
Recommend Dealer
No
Employees Worked With
Burak Albasar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burak Albasar
May 22, 2026 -

Ken Ganley Subaru Wickliffe responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

May 19, 2026

The service advisor was condescending and my car saw scratched in my first service visit More

by chelseamae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco Lanese
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 19, 2026

After buying my 9th and 10th vehicles with Ganley Subaru East yesterday, there's no other place I'd buy a vehicle from. Their kindness, caring, professionalism, and integrity keep me coming back for both ve More

by SAFEPASS
Recommend Dealer
Yes
Employees Worked With
Cristian
May 20, 2026 -

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe, for your loyalty over 10 vehicles! We truly appreciate your support and it's great to hear our team consistently delivers a fantastic experience. Here's to many more years of serving you! Safe travels!

May 22, 2026 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you so much for trusting us with not one, but ten vehicles! Our team is dedicated to providing our customers with the best service, kindness, and professionalism possible. Your loyalty means the world to us, and we look forward to serving you for many years to come.

May 19, 2026

I purchased my previous Subaru from Joy also so it was great having her again. She was very patient with explaining everything and quick to respond to my texts More

by DIANKAYDA
Recommend Dealer
Yes
Employees Worked With
Joy
May 20, 2026 -

Ken Ganley Subaru Wickliffe responded

Hi Dian! Thank you for being a loyal customer of Ken Ganley Subaru Wickliffe! We are so grateful that Joy could assist with your latest purchase. We'll be sure to pass along your kind words to her. Enjoy the ride!

May 22, 2026 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you for choosing to work with Joy again! We are so glad that she provided you with excellent service, patience, and quick response time. We appreciate your loyalty and hope to continue providing you with top-notch support in the future. Thank you for your review!

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