Ken Ganley Subaru Wickliffe

I just purchased my 5th Subaru and I had an overall positive experience. James, Jeff and Mike made the process easy. Thank you to the team at Ganley Subaru of Wickliffe! positive experience. James, Jeff and Mike made the process easy. Thank you to the team at Ganley Subaru of Wickliffe! More

Very knowledgeable. Great service. Brandon kept me up to date on the delivery date of my car. Here gave me a wonderful training session when my cat arrived . He is e Great service. Brandon kept me up to date on the delivery date of my car. Here gave me a wonderful training session when my cat arrived . He is exceptional! So impressed with the safety features of my new car More

I Love my new car! ! They got me exactly what I wanted within a few days ! Joy was amazing!! She provided Great customer service from beginning to end! She was so Knowle ! They got me exactly what I wanted within a few days ! Joy was amazing!! She provided Great customer service from beginning to end! She was so Knowledge and helpful with the car! She Took so much time explaining everything and was so patient with my family. I also Love that they support lake humane society and let me bring my dog there! More

A very efficient operation, from the greeting at the door to the handshake at the conclusion of the transaction to the handshake at the conclusion of the transaction More

My father, who is in his 80s, needed a modern vehicle that was safe, easy to drive and of course excellent in the snow. After some research we knew we wanted a Subaru Crosstrek. I am in California so I h that was safe, easy to drive and of course excellent in the snow. After some research we knew we wanted a Subaru Crosstrek. I am in California so I had to do some research on dealerships in order to streamline the process for my father. Ganley Subaru East in Wickliffe came highly recommended. I can’t begin to express how grateful we are for the help and service Mr. Joe Russo (Sales Manager) and Mr. Brian Lunar (Sales) afforded us. They were both absolutely amazing to work with and the customer service we received went above and beyond anything we could have imagined. Lengthy travel is extremely taxing for my father. Brian and Joe coordinated to personally deliver  a Crosstrek to my father's home approximately 35 miles away, so that my father could see if he could get in and out of the car comfortably and allow him to take the car for a test drive. My father loved the car and immediately agreed to purchase it. He was like a kid at Christmas waiting for it to arrive. Brian delivered the Crosstrek to my father and spent a good amount of time teaching him how to use his brand new car and familiarizing him with all the special features. Prior to leaving, Brian gave my father his cell phone number in case he had any questions.  Participating in the Costco buying program and offering a very fair price for his trade in made purchasing a new car from Ganley Subaru East in Wickliffe a reality for us. We’ve told all our friend about our wonderful experience and even posted it on the web.  More

This dealership has friendly & accessible employees who help with everything. I believe they really care about pleasing the customer! help with everything. I believe they really care about pleasing the customer! More

Joy was amazing! Will refer friends and family to her any day of week!! Thanks for everything!! Will refer friends and family to her any day of week!! Thanks for everything!! More

Very professional. Salesperson was knowledgeable and friendly. Showroom was immaculate and very well organized. A very enjoyable buying experience. Salesperson was knowledgeable and friendly. Showroom was immaculate and very well organized. A very enjoyable buying experience. More

Great dealership. Took care of me even though I came in close to closing time. Took care of me even though I came in close to closing time. More

Our company just leased three 2023 Foresters. The sales manager Joe, salesperson Joy, and finance manager Rich, are great people to work with. They are very knowledgeable and hospitable. The sales manager Joe, salesperson Joy, and finance manager Rich, are great people to work with. They are very knowledgeable and hospitable. More