Ken Ganley Subaru Wickliffe - Service Center

Quick service given my situation. Went to pick up an accessory for my 2025 Subaru and managed to get a flat tire on my way there, due to glass stuck in my tire. The staff were extra h Went to pick up an accessory for my 2025 Subaru and managed to get a flat tire on my way there, due to glass stuck in my tire. The staff were extra helpful and I managed to get out in about an hour(ish). Thankfully this was discovered in the parking lot. It's like bad luck and good luck at the same time. Thank you! More

Customer Service is excellent. When you pull in service department, you feel welcomed and no long wait. When you pull in service department, you feel welcomed and no long wait. More

They are a wonderful dealership with authentic people in both their service and dealership sides. Their service department is amazing and friendly. You will never regret buying a car with them as their serv both their service and dealership sides. Their service department is amazing and friendly. You will never regret buying a car with them as their service team is very knowledgeable. More

Ganley Subaru East Service Advisor Giovanni Casella was professional and pleasant at my scheduled service appointment today. professional and pleasant at my scheduled service appointment today. More

I was taken promptly and they helped me get home to wait for my service by calling a Lyft for me. MUCH appreciated! for my service by calling a Lyft for me. MUCH appreciated! More

Giovanni was thorough, quick and very professional. He kept me updated through the whole process of the repair. He kept me updated through the whole process of the repair. More

Everyone was nice and listened to my concerns. They addressed each one and came up with a plan. I will be back. They addressed each one and came up with a plan. I will be back. More

This dealership never disappoints and offers customers the best service available in NE Ohio every time. the best service available in NE Ohio every time. More

Normal servicing done well. Have used the dealer for over 5 years and they are the best. I feel comfortable driving knowing I will not have any problems. Have used the dealer for over 5 years and they are the best. I feel comfortable driving knowing I will not have any problems. More

Great service department. Always prompt, courteous and professional. Work is done correctly the first time as expected. Always prompt, courteous and professional. Work is done correctly the first time as expected. More