Ken Garff American Fork Ford

Great to work with Everybody that worked with me was truley understanding and caring. They helped me find the truck I wanted from another dearlership in Idaho. I would Everybody that worked with me was truley understanding and caring. They helped me find the truck I wanted from another dearlership in Idaho. I would defintely reccomend Ken Garff Ford More

Outstanding, Fantastic, Wonderful From the beginning to the end of this car buying experience we were treated courteously and made to feel very much at ease. They made sure that all of From the beginning to the end of this car buying experience we were treated courteously and made to feel very much at ease. They made sure that all of our questions were answered and there wasn't any pressure. A very enjoyable experience! More

Great job! Thank you for your assistance in purchasing our vehicle. We were very pleased with how thing went! All of our questions and concerns were addressed an Thank you for your assistance in purchasing our vehicle. We were very pleased with how thing went! All of our questions and concerns were addressed and cared for. More

VERY COMFORTABLE EXPERIENCE THEY REALLY DO LISTEN I told them what I wanted, how much I could afford, and how much I had to have for my trade in and they made it happen., THEY REALLY DO LISTEN I told them what I wanted, how much I could afford, and how much I had to have for my trade in and they made it happen., More

What? Fulfilled my desires requests on the vehicle and was courteous. Answered all my questions. I don't know what else to say. I really don't. (26) Fulfilled my desires requests on the vehicle and was courteous. Answered all my questions. I don't know what else to say. I really don't. (26) More

Extremely satisfied We were able to see exactly what we wanted and feel that we were given the best price and options available. No pressure, just complete professional s We were able to see exactly what we wanted and feel that we were given the best price and options available. No pressure, just complete professional service by McKay. More

Good experience - had the exact vehicle I was searching for. I was not planning on purchasing when I stopped in. In fact, I had already visited two other dealerships to test drive similar vehicles, but their Fo I was not planning on purchasing when I stopped in. In fact, I had already visited two other dealerships to test drive similar vehicles, but their Ford Transits did not have a CD player installed so I didn't purchase. With this being my 3rd test drive of the day, I was just making sure I checked out all my options before driving home to St. George. Also, I have been doing my research on this vehicle for several months and knew what I wanted and what was currently available online. When I stopped by, I was pleasantly surprised to find this particular Ford Transit not only had a CD player, but also was a 12 seater rather than 15 passenger. My preference was a 12 seater so we would have more storage space in the back. Plus, it had low mileage which was great for a used vehicle. My preference was to have it transferred to the Ford dealership in St. George, but was given the option of negotiating a lower price instead which I accepted when my salesman offered to drive it down to St. George at no additional cost. The one thing that would have wowed me as a customer had it been done was to fill up the tank prior to delivery. Instead it was left close to empty. Owning my own business and knowing the importance of over delivering, this one thing would have put you over the top in my mind, but it was not something I was going to ask for because I wanted to see what your customer service culture truly was. This is why I gave a 4 star rather than a 5 star review. Otherwise, good job on everything else. More

Car buying experience Best buying experience ever! Who doesn't love a NO pressure buying process? Edison and the finance team (Mr. Heath) had us in and out in under an hou Best buying experience ever! Who doesn't love a NO pressure buying process? Edison and the finance team (Mr. Heath) had us in and out in under an hour! More

They delivered. Elliot was great. I didn't feel pressured like other dealerships and they worked really hard to get me into the right truck. I appreciated their follo Elliot was great. I didn't feel pressured like other dealerships and they worked really hard to get me into the right truck. I appreciated their follow up to make sure everything was just right. They live up to their slogan " We hear you". Thanks Elliott and the Ken Garff crew. More