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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,838 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,838 reviews

October 01, 2022

I am always treated well at Garff Honda in Riverdale. My service advisor Collin Gum was so helpful. There was a small issue about a previous service, and Collin made it right. Thank you. More

by LAURA1274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Laura! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

October 01, 2022

Always courteous and efficient. This time they helped me out under a tight deadline for my travels. More

by jerelleann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 01, 2022

We just moved to Syracuse, UT and needed to service our odyssey. Ken Garff Honda was our closest dealer and I was pleasantly impressed with their service department. Frank is a straight shooter. He suggest More

by powelljody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 01, 2022

All work was completed as requested in a very timely manner! Staff definitely appeared to be very competent and didn't recommend any maintenance items I wasn't already aware of so they're not trying to More

by Brando-P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 30, 2022

No complaints, as usual my car was serviced promptly at the time of my appointment. Did not have to wait. I will always have my car serviced at Garff's. More

by KPSOREN9
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 30, 2022

Left with a cracked windshield unnoticed until the next day because on the passenger side More

by IM2PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for taking the time to leave a review. We always want our customers to be 100% happy with their time spent in our service department. We are taking your feedback very seriously, and your review has been relayed to the appropriate team members to look into this experience. However, if you'd like to reach out to us directly, please do so using the contact information provided below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

September 29, 2022

Our dealership experience was great. It started with an online chat and ended with us buying a truck at the dealership the next day. We were treated kindly and with honesty through the More

by Gminnoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 29, 2022

I love your Service Dept. I, and some of my children, have used this location of Ken Garff's Service Dept for >20 years except for a short period of time when some of my gene More

by RALLENUSNRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Service Manager, Rick and a new Service employee, Barry Carr?, Collin Gum
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 29, 2022

Employees were professional as well as personable. I appreciated getting updates with pictures during the servicing of my vehicle. Keep up the good work. More

by BUTTONNOSE1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 29, 2022

They are thorough and fair. I trust them to take care of my car issues. More

by WCTRAFELET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

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