Ken Garff Honda Riverdale

Excellent customer service. Jason listened to our questions and helped us to understand the whole leasing process. I will be glad to tell my friends about our good experience leasing our car. questions and helped us to understand the whole leasing process. I will be glad to tell my friends about our good experience leasing our car. More

Jason was simply great helpful kind courteous and knowledgeable he even had toys to occupy children like my son who get a little antsy thank you so much Jason knowledgeable he even had toys to occupy children like my son who get a little antsy thank you so much Jason More

Willing to negotiate on price. Additionally, they had a teacher discount on top of that. Appreciate the effort it took to find our CRV at another dealer 350 miles away and trade for it. Also like the life teacher discount on top of that. Appreciate the effort it took to find our CRV at another dealer 350 miles away and trade for it. Also like the life time free roadside service (a long the wastach front). Great service keeps on rolling. More

Employees are very honest and work hard to make sure that customers receive high quality vehicles that meet the needs and price range of each individual. customers receive high quality vehicles that meet the needs and price range of each individual. More

Traded a truck in towards a used car. They have good service, and friendly sales staff, got a good deal, would buy from them again. service, and friendly sales staff, got a good deal, would buy from them again. More

I stopped in cold and asked about a used Odyssey. Jesse showed me the first one which might have worked, but the second one was terrific. Jason helped out with the sales talk. After a ride around I did showed me the first one which might have worked, but the second one was terrific. Jason helped out with the sales talk. After a ride around I did something I very seldom do. I agreed on the spot to buy the van without even a 'haggle'. I felt the price was reasonable and was tickled to have my search completed. After the routine paper-work with Isaac I had bought a car faster than I thought possible. Later we found that only one key and remote fob were available for the car. Jason was able to contact the previous owner and found out that they did have additional keys and opener which they are mailing in to the dealership for me. They also found another piece of equipment which was missing from the car and I now have that on the car. I normally expect to have the deal finished once I pay for a vehicle, but these guys kept on helping me even after the money had been paid. That's service! Allen Christensen More

I went in there and basically told them what I was looking for and how much I wanted my payment to be... and with a little time and patience they gave me the numbers I wanted to hear. As I was waitin looking for and how much I wanted my payment to be... and with a little time and patience they gave me the numbers I wanted to hear. As I was waiting at the dealer, everybody that worked there treated me nicely and were always asking if I needed anything. I would definelty recommend this dealer to friends and family. More

Our visit to Ken Garff in Riverdale was primarily to drive a new Honda Pilot. It was literally the first day of our search for a new vehicle and we had no intention to buy right away. We had just come f drive a new Honda Pilot. It was literally the first day of our search for a new vehicle and we had no intention to buy right away. We had just come from a credit union parking lot car sale where we had looked at several vehicles, but they did not have any Honda Pilots which we were most interested in. We felt like we had to drive a Pilot before making a decision on anything else. We arrived at the Ken Garff dealership and were introduced to Richard Wilson who showed as a new Pilot and answered all our questions. We were quite impressed with his knowledge of the vehicle. He accompanied us on our test drive and pointed out many of the great features of the Pilot. We returned to the dealership and Richard introduced us to Jason Williams who answered some additional questions regarding the special Honda financing terms. It was Jason who had us take a look at a 2010 Pilot that was available for sale. We were on a limited time schedule that day so did not have time to drive the 2010 Pilot, but it looked very clean. Neither Richard or Jason pressured us at all to make a sale, but were pleasantly friendly and considerate. We left the business and at home did some on-line research relative to the 2010 Pilot we were shown. Based on our research we concluded that the Pilot was a very good value and we requested a formal quote via the internet. We promptly received a reply quotation. An evening commitment prevented us from returning to the dealership right away, but in checking with Jason he indicated that they were usually still there until 7:30PM. We agreed to return to the dealership later that night and Jason said he would wait for us. We returned at approximately 7:45 and found Jason and Richard waiting for us. Richard attended to all our needs and we closed the deal on the 2010 Pilot. Richard stayed with us the whole time and Isaac Maw stayed late as well to draw up all the paperwork. My wife got to drive the Pilot home and Richard took the time to make sure she was comfortable with all the controls particularly the lights since it was well after dark when we left. Customer service after the sale has been great as well. We noticed a small interior trim piece was missing the next day and it was gladly ordered with no complaint and easily installed. We were also provided with a CarFax report on the vehicle which helped assure us that the Pilot did not have any mechanical issues and had been well maintained by the previous owner. We found the whole experience at Ken Garff, Riverdale to be very pleasant, very different from what we had anticipated We would definitely recommend a Ken Garff dealership to our friends and acquaintances. More

We were very surprised at the amazing customer service and the over all experience we had at the Ken Garff Honda of Riverdale. Everyone from the 2 salesman Jason and Spencer as well as the manager Dave th and the over all experience we had at the Ken Garff Honda of Riverdale. Everyone from the 2 salesman Jason and Spencer as well as the manager Dave that helped us were extremely friendly and respectful. They were very willing to sit down and listen to what we wanted and then worked to get us it. It was the by far the best experience I have had at a car dealership. I will definitely purchase my next car from then and tell everyone I know about my great experience and refer anyone to them that is looking for a new car or Honda. More

My wife and I recently traded in our vehicle and purchased a new civic with this Dealership. We both thought Mr. Williams specifically took the time (& time is $$ in this business) with us explaini purchased a new civic with this Dealership. We both thought Mr. Williams specifically took the time (& time is $$ in this business) with us explaining our options, testing driving the vehicle, outlining the pros, cons etc. etc. We spent hours at the dealership and were provided with the necessary data we needed to make our final decision. In fact, all the Riverdale Honda staff we had corresponded with were great. Mr. Williams lead the charge and knows the business. The only downfall (if any) was that we felt we were somewhat short-changed on the value of our trade-in. All in all the experience was one in which you did not feel pressured or uncomfortable and we felt Mr. Williams was very professional and commanded what needed to be accomplished. Great Job Mr. Williams and Ken Garff Honda. More