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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,875 Reviews

2,875 Reviews of Ken Garff Honda Riverdale - Service Center

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October 17, 2021

Great service, fast and friendly! I had an issue with my new vehicle. They ordered the part and had it fixed so fast. Looks amazing! More

by lhaynie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

A certain employee by the name of Rod is very unprofessional. They were not good when it came to updates unless I called, the dates kept getting changed but I would never receive a call notifying More

by DALIAACOSTA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod Harris
Nov 04, 2021 -

Ken Garff Honda Riverdale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Joey Burns joeyb@kengarff.com

October 13, 2021

They are polite and professional. I am very satisfied with the whole experience. Would recommend them to others. More

by sherrberr50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Josh did an exceptional job to get my vehicle in to have it serviced to meet the warranty deadline. Thanks Josh. More

by VALENCIARUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2021

Great experience at Garff Honda Riverdale. Always treated well, got what I needed for my Accord at a reasonable price. More

by LAURA1274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jo, your shuttle driver was awesome!
October 09, 2021

The dealership is great and service usually good until our last visit which involved a major oversight and considerable problems for us since we were not informed of a very important detail leading to Maj More

by cradams0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com

October 08, 2021

Was a great experience. Staff were helpful and communicated well thru the entire process. Pilot ran like a champ pulling our Rpod to Georgia, even got better gas mileage than previous trips. Thank More

by bob_huggins1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Very pleasant, courteous, keeps you up to date, clean your car, makes sure your well taken care of. More

by wildeagle777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

I was very impressed with the whole experience. Great service and the staff was very professional and helpful. More

by RON.ROSKELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

I had a very good experience with Ken Garff service department regarding service for my Honda .. More

by catlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
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