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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,837 Reviews

2,837 Reviews of Ken Garff Honda Riverdale - Service Center

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April 30, 2021

Great service and helped me out very well. It was a very good experience and I found that everything went well during the service for my car More

by kamaldawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

I was very frustrated. My car spent a lot of time in the service area. I was really upset about not having my car for a week and no loaner. More

by pattie_Mumford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Hurd
May 19, 2021 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com

April 27, 2021

Alfredo was great simply had answers to all my questions and positive attitude I like how he wasn't like a typical sales person on trying to pressure for a sale I would like to request him for future servic More

by ULISESAMADOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Monzon
April 27, 2021

i had a great experience with Ken Garff, appointment was easy to make over the phone, my vehicle was serviced in the time I was told, service manager Rich Johnson & his staff always do right by me!!!!!w More

by tuz461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Monzon
April 27, 2021

They were friendly, accommodating and quick with the service. They explained what was done during the service and gave a list of services they suggested for the auto! Over all I was pleased with the vis More

by stevenlf58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Dino, my Service Advisor was EXcellent!! Was very professional, respectful and courteous and Explained every thing to my satisfaction. He even recommended upcoming services to be performend on my wi More

by RALLENUSNRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

I love the customer service and the employees in the service department. They are excellent in what they do, they genuinely care about you and your vehicle. More

by walms1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Was able to get appointment that fit my time line, upon arrival was met by courteous service agent. He discussed the work that needed to be done and asked if I any concerns. Work was completed on time. More

by DOMINIC_MOSCARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Ken Garff Riverdale has done well with my car and I will be back! I like how they keep me apprised of the service when it is being done. More

by layton_marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

Ken Garff always gives the best service to all of my Honda vehicles. The service personnel are courteous and communicate clearly about what are the best options and requirements for my vehicles. More

by JimWharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Monzon
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