Ken Garff Honda Riverdale - Service Center

Frank in the service department is wonderful to work with. He took care of everything. They provide a great explanation of the services they did. with. He took care of everything. They provide a great explanation of the services they did. More

Felt they wanted my business and were willing to earn it. Pricing was advertised less than shop rate and they went the distance to honor the advertised pricing. Pricing was advertised less than shop rate and they went the distance to honor the advertised pricing. More

After starting the 100,000 mile timing belt service and tune up I was informed about a possible need to have a seal changed that would cost another $300 to $400. I was already spending $2,300. If the cha tune up I was informed about a possible need to have a seal changed that would cost another $300 to $400. I was already spending $2,300. If the changing of the seal is common the seal change should be part of the expensive 100,000 mile services. I hated that the service scheduler tried to cross sell me in an intimidating way the additional service. If I were not educated about about car care because my dad was a mechanic for years I would have succumbed to his tactics. I do not appreciate this kind of behavior. More

Had a strange random vibration on my new ridgeline. Ryan a service tech went with me for a drive. He was able to identify a power steering cover issue He had learned about on a Honda tech website. In less t a service tech went with me for a drive. He was able to identify a power steering cover issue He had learned about on a Honda tech website. In less than 30 minutes he was able to add some insulation and secure it and fix the problem. Grateful for a mechanic that goes above and beyond and has the skill and knowledge to identify and fix my problem. More

Excellent service. Thank You Actually I have said everything needed to be said. Please take the minimum number of words off. It is the reason many won't answer these service center ratings. Sa everything needed to be said. Please take the minimum number of words off. It is the reason many won't answer these service center ratings. Satisfied? More

Price was a little high, I would suggest when multiple services need to be done, creating a package discount deal. But Devin was very respectful and amazing to work with. services need to be done, creating a package discount deal. But Devin was very respectful and amazing to work with. More

Service person took care of what I needed, had some issues regarding the cars warranty, overall Devin did a good job taking care of my needs. issues regarding the cars warranty, overall Devin did a good job taking care of my needs. More

You are AWESOME!! Thank you for excellent service!! I really appreciate your approach to customer service and the videos are always appreciated to show me exactly what needs to be done. Marinda Miller really appreciate your approach to customer service and the videos are always appreciated to show me exactly what needs to be done. Marinda Miller More

Good for an oil change but not repair service. Price quoted was way over standard cost. One item needed was quoted at a higher price than blue book on the vehicle. How ridiculous does it get when you ca quoted was way over standard cost. One item needed was quoted at a higher price than blue book on the vehicle. How ridiculous does it get when you can total out your car for a stereo? More

The service team at Ken Garff Honda Riverdale went very well. I am happy with the service I received, timley, perfectly done, and in a pleasant manner. well. I am happy with the service I received, timley, perfectly done, and in a pleasant manner. More