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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,831 Reviews

2,831 Reviews of Ken Garff Honda Riverdale - Service Center

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February 07, 2020

I just went in for emissions test, and I could pay my taxes too. I waited for my car, and it was finished a little early. Merissa was very friendly and helpful. More

by whitaloha
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
February 07, 2020

Kevin was so helpful and kind. He was very knowledgeable and nice. Will return because of the service we received. Good to see a company still cares for their customers More

by KENT.SKIDMORE6
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merissa Cook
February 06, 2020

Airbag recall service was my only concern, so I did not appreciate the upsell attempt at your grossly inflated prices, along with the subtle effort to instill fear. More

by cgoldberg5452
Recommend Dealer
No
Employees Worked With
Craig
Feb 26, 2020 -

Ken Garff Honda Riverdale responded

We are sorry that you were not able to have an overall 5 star experience with us. If you would like to discuss this in further detail, you are welcome to contact us and we will do what we can in order to help you out, thank you. - Ken Garff Honda Riverdale

February 05, 2020

Overall just a wonderful experience , I believe a lot of times people don’t change their oil on time because they hate going in to dealerships or fast lube sort of places because it’s ju More

by RODSCOTTOU812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 05, 2020

Always great. Kept me updated with my vehicle and informed me on additional maintenance my car may need. They were such a great help and answered my questions that I had. Always a great experience wi More

by LILIVAZQUEZ15
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2020

I took my car in to the service center for an airbag I took my car in to the service center for an airbag recall. Service was quick and service department employees were all helpful. Of course they d More

by Jed
Recommend Dealer
Yes
Employees Worked With
Tate Bryan
February 05, 2020

Service was quite good. Took me in without an appointment. However, unclear on how my oil change discount was applied. Not explained well enough for me to understand. More

by christy_clan
Recommend Dealer
Yes
Employees Worked With
Tate Bryan
February 03, 2020

Great job! Had recall and some maintenance work completed. In addition I was provided a list of recommended maintenance procedures accompanied by the cost of those for future planning. More

by nuk333
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
February 01, 2020

Always professional and friendly. I only have my vehicle serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. More

by tiffvaldez18
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2020

Difficult situation,handled well We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle More

by SCHOWFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick (?) in service
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