Ken Garff Honda Riverdale - Service Center

Comepletly satisfied everything done in a timely manner Was completely satisfied and to my satisfaction everything was done sooner than expected and car looked good service personnel let me know what was go Was completely satisfied and to my satisfaction everything was done sooner than expected and car looked good service personnel let me know what was going on and why. Thankyou very much More

Amazing service! Alex was so helpful in letting me know what was wrong with my car and how to fix it. The team was prompt and efficient. I loved having Honda work on m Alex was so helpful in letting me know what was wrong with my car and how to fix it. The team was prompt and efficient. I loved having Honda work on my car! Thank you!! More

Good services except roadside assistance The services from Mr.Leo Soto was very nice and helpful. I called roadside assistance many times and waited for more than 30 minutes, nobody answer The services from Mr.Leo Soto was very nice and helpful. I called roadside assistance many times and waited for more than 30 minutes, nobody answered. I had to get help from a local company. Honda could NOT keep roadside assistance promises. More

Great maintenance service Frank, my service agent was honest, listened to my needs and made sure everything was done to my expectations. The shuttle was not available so he got Frank, my service agent was honest, listened to my needs and made sure everything was done to my expectations. The shuttle was not available so he got me an Uber ride home. More

Great Service Representative Melissa was so nice and helpful. She is very knowledgeable in her job! I would highly recommend her for any services need at this dealership. Melissa was so nice and helpful. She is very knowledgeable in her job! I would highly recommend her for any services need at this dealership. More

They forgot to correctly mount a piece under my car. I have already sent an email about this, so I won't go through the whole situation. But they did not secure a piece under my car that came loose the I have already sent an email about this, so I won't go through the whole situation. But they did not secure a piece under my car that came loose the next day on my drive to Seattle. It cost me 2-3 hours, fortunately the Honda in Bouse took care of it. I'm surprised I never heard back from someone about my complaint. Regardless, I'm never bringing my Hinda back to Riverdale for service. More

Cares about me and my car Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what I needed to do so that my impending vacation was not disrupted by inconvenient car repairs. More

Mechanic was rude I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered a I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered about my problems. I will not go back More

Cost of parts Needed new Alternator, 500 for the part was more than I think it should be, But Honda took care of me since I was just schedule for an oil change Needed new Alternator, 500 for the part was more than I think it should be, But Honda took care of me since I was just schedule for an oil change More

Great Customer Service Took my car in to get serviced today, was greeted with great customer service and my car was done well before they predicted. Happy Customer here! Took my car in to get serviced today, was greeted with great customer service and my car was done well before they predicted. Happy Customer here! More