Ken Garff Honda Riverdale - Service Center

Good service The reprrsentatives were very professional, knowledgeable and friendly. I truly enjoyed my time. I will recommend this location to my family and frien The reprrsentatives were very professional, knowledgeable and friendly. I truly enjoyed my time. I will recommend this location to my family and friends. Thank you so much. More

Accessories installation I had side door guards, back seat protectors... installed on my Passport! Looks great and I’m really happy with them! Service center was great and the I had side door guards, back seat protectors... installed on my Passport! Looks great and I’m really happy with them! Service center was great and they took good care of me!! More

Quick fix Recalls Service was fast, helpful, and the staff made sure I understood what was going to happen for the recalls we were in for. We were going to have them al Service was fast, helpful, and the staff made sure I understood what was going to happen for the recalls we were in for. We were going to have them also check out the cd player for pennies (toddler problems) but they let us know if it wasn’t stopping the player from working we could save a few hundred dollars and skip that part of the appt. very helpful and honest. Our car was washed and finished quickly. We were happy with the service. More

Minor repair Works great! Minor issue fixed. No appointment. Work done quickly as a walk-in. Finished while we waited. Short wait. Did extra research about warrant Works great! Minor issue fixed. No appointment. Work done quickly as a walk-in. Finished while we waited. Short wait. Did extra research about warranty coverage. More

Love the service dept at the riverdale Honda I have used This Honda dealership for years and I have always been impressed by the service department. Not always the wait, but the people are wonder I have used This Honda dealership for years and I have always been impressed by the service department. Not always the wait, but the people are wonderful. Robert was awesome and he was sweet enough to remember our cars name and text me when she was ready. It was pretty funny that he went along with our weirdness. Thanks for having really great service department employees. More

Bad service Had an oil change done on my car smelled like burning oil took it back they wash of the motor still smells like burning oil contact the gm Joey Burns Had an oil change done on my car smelled like burning oil took it back they wash of the motor still smells like burning oil contact the gm Joey Burns He told me that they can’t make me happy so don’t bring my car back take it somewhere else I get it I guess take the customer money can’t fix the issue tell you to go somewhere else they can hear you and when you get up to pay they have items they say you declined and never said a word about it More

Fast, friendly, and great work We went in for an oil change, knowing the brakes were getting close to life. They recommended getting it done and they could do it that day. We told t We went in for an oil change, knowing the brakes were getting close to life. They recommended getting it done and they could do it that day. We told them we had tickets to a movie and needed to be done by a certain time. Leo made it happen. Very satisfied with the customer service. More

Courteous and Efficient Service This is a very busy dealership! Lots of people were having their vehicles serviced on the day I was there and almost all seats in the waiting area we This is a very busy dealership! Lots of people were having their vehicles serviced on the day I was there and almost all seats in the waiting area were full. Nevertheless, the service was done promptly and courteously. More

Perma plate Took my new Accord in for the Perma plate coating. Excellent customer service! My car looks fantastic. Thank you! Also, Abby was going to try to ge Took my new Accord in for the Perma plate coating. Excellent customer service! My car looks fantastic. Thank you! Also, Abby was going to try to get me 2 shirts for purchasing my new car. I would love that ! More

No body does there job I did everything and then some on my end to make the experience go smooth. But was far from that when I had to call 5 times and get mad before some on I did everything and then some on my end to make the experience go smooth. But was far from that when I had to call 5 times and get mad before some one decided to finally do there job... why is it so hard to call and let the customer what’s going on? .. and they said number one concern is customer satisfaction 😂 but only offered me car washes ? I don’t live close enuf for that to benefit me. I will drive the extra miles to avoid this dealership at all cost More