Ken Garff Honda Riverdale - Service Center

Quick, fast, easy, cheap I always rely on Ken Garff for my routine service. They are professional, courteous and timely. They have a pleasant waiting area with refreshments an I always rely on Ken Garff for my routine service. They are professional, courteous and timely. They have a pleasant waiting area with refreshments and entertainment. More

Recall issue quickly resolved Readily corrected a primary recall issue that required months and multiple trips to resolve elsewhere. Personnel were knowledgeable and organized with Readily corrected a primary recall issue that required months and multiple trips to resolve elsewhere. Personnel were knowledgeable and organized with the parts on hand. I appreciate the quick turnaround. More

Speedy, friendly service. Great service personnel. Will continue to have them serve my car! Always pleased with them, great company. Can't say anything bad about them! Will continue to have them serve my car! Always pleased with them, great company. Can't say anything bad about them! More

Quick and to the point. I love the oil change this dealership does. At 110 bucks you get three oil changes and a tire rotation. Nice that you get a car wash also. I love the oil change this dealership does. At 110 bucks you get three oil changes and a tire rotation. Nice that you get a car wash also. More

I was in and out fast and treated great while I was there! Nice clean waiting area and cold drinks and coffee while you wait. I was informed after the service of all maintenance that had been accomplished as w Nice clean waiting area and cold drinks and coffee while you wait. I was informed after the service of all maintenance that had been accomplished as well as any upcoming concerns I should have. More

Great! Friendly, helpful, thorough, fast. Couldn’t ask for better service. Great people to work with. Overall a very positive experience! Everyone bends over Friendly, helpful, thorough, fast. Couldn’t ask for better service. Great people to work with. Overall a very positive experience! Everyone bends over backward to be helpful. Very clean and well stocked store. More

Merissa (Service Advisor) was outstanding! I loved my recent experience, truly felt like I was a respected customer. The new video tutorial concerning vehicles service recommendations helped me I loved my recent experience, truly felt like I was a respected customer. The new video tutorial concerning vehicles service recommendations helped me understand the importance of much needed service and I thought that was a great addition. Totally recommend having Merissa as a service advisor, she is super professional and made my experience painless. Great job Ken Garff! I haven’t always felt this way about the service department, but I have gained more trust in your company. Bottom line I can see progress in the way your company wants to do business and that makes me a happy customer. Thanks again to Merissa for her efforts! More

Great Fast. I was told half a day to complete. Done in an hour or so. Alex was very helpful and kept me updated on what was going on. Fast. I was told half a day to complete. Done in an hour or so. Alex was very helpful and kept me updated on what was going on. More

Recall work on Honda Pilot The recall service was scheduled very close to closing time and the didnt think they could get it done until the next. This was not discussed with us The recall service was scheduled very close to closing time and the didnt think they could get it done until the next. This was not discussed with us when scheduling and so I couldn't come back the next day to get the vehicle. They were able to get the car in an done right away. It took me a bit to pick up the car and one of the employees (I think Alex) stayed later to ensure I got everything and signed off on the work. The only thing tha concerned me is that they were extremely busy and I didnt even attempt to use the shuttle service for the way back because I heard one person saying to another customer it would be a 45 min wait. When I offered that customer a ride home then they found an alternative. More