Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,845 Reviews of Ken Garff Honda Riverdale - Service Center
Better than last visit I had a bad experience last time and the service department staff worked hard to correct it this time. I was grateful they were able to fix an issue I had a bad experience last time and the service department staff worked hard to correct it this time. I was grateful they were able to fix an issue quickly and easily that was bothering me, but also frustrated that last time I mentioned that issue nothing was done about it and I was told it couldn’t be done. I did appreciate that Josh looked over the car with me at the end of the visit and noticed that there was still an issue that should have been resolved, that is a good practice, I would have been much more frustrated had I left and noticed the problem on my own. This way they were able to quickly order the needed parts and make a new plan. More
Service experience at Ken Garff Honda -Ogden I was in for service on my 2017 Honda Accord and found my experience very satisfying. The work was done promptly and the employees were very courte I was in for service on my 2017 Honda Accord and found my experience very satisfying. The work was done promptly and the employees were very courteous. More
We like to visit Many people think of getting your car serviced is like an appt. at the dentist. We find Garff Honda of Riverdale to be one of the most pleasant dealer Many people think of getting your car serviced is like an appt. at the dentist. We find Garff Honda of Riverdale to be one of the most pleasant dealerships we have visited. More
Safety recall Replaced passenger airbag due to safety recall. Dropped Ridgeline off in morning, picked that afternoon. Friendly and professional service. Would reco Replaced passenger airbag due to safety recall. Dropped Ridgeline off in morning, picked that afternoon. Friendly and professional service. Would recommend Ken Garff to anyone desiring quality service. More
Service area. Good service; very considerate staff; the service was done efficiently and a short waiting time. I would definitely recommend this facility to family Good service; very considerate staff; the service was done efficiently and a short waiting time. I would definitely recommend this facility to family and friends. More
Quick service Thumbs up! Greeted immediately as I entered the service area, was quickly checked in and the oil change service was completed in less time than estima Thumbs up! Greeted immediately as I entered the service area, was quickly checked in and the oil change service was completed in less time than estimated. More
Out of this world care and customer service Sorry that I can’t remember for sure, but Malinda? was so good at helping take care of my car. She pointed out important things to add to the service Sorry that I can’t remember for sure, but Malinda? was so good at helping take care of my car. She pointed out important things to add to the service list for preventative maintenance. Helping me keep my car in my service longer. Way to go team! More
Overall Positive Advantage Care Experience Efficient. Finished on time. Good experience. The only negative was trying to sell me a $50 cabin air filter. I checked it when I got home and it was Efficient. Finished on time. Good experience. The only negative was trying to sell me a $50 cabin air filter. I checked it when I got home and it was near new. Not necessary to try and get me to buy something I didn’t need. This kind of thing breeds distrust. More
Crv recall fix Josh was so nice! The staff was professional and courteous. Great experience. It was snowing so the shuttle was behind but I found a ride. So no probl Josh was so nice! The staff was professional and courteous. Great experience. It was snowing so the shuttle was behind but I found a ride. So no problem More
Great service, easy to schedule, completed as promised I have purchased 3 vehicles from Ken Garff and always used their service department for routine maintenance. The folks are friendly and my service is I have purchased 3 vehicles from Ken Garff and always used their service department for routine maintenance. The folks are friendly and my service is always done in the time they promise. If I need to leave my vehicle they have friendly shuttle drivers that will take me where I need to go. Because of the great service I purchased the advantage care package for my teenage daughters Honda Civic. More