Ken Garff Honda Riverdale - Service Center

Battery exchange Every time I come in for any services I always them treated very kindly and with respect and I appreciate that and the work is done to satisfaction. Every time I come in for any services I always them treated very kindly and with respect and I appreciate that and the work is done to satisfaction. More

Suda is phenomenal Suda hands-down saved my relationship with Ken Garff Honda during a very stressful repair. He was very flexible and if all he could to make things fa Suda hands-down saved my relationship with Ken Garff Honda during a very stressful repair. He was very flexible and if all he could to make things fair, fast, and easy. More

Quick and easy My appointments are always so quick and easy! Friendly employees and no gimmicks or pushy salesman. Thanks again for awesome service! I love my Honda My appointments are always so quick and easy! Friendly employees and no gimmicks or pushy salesman. Thanks again for awesome service! I love my Honda and the guys at Ken Garff Honda in Riverdale will always have my business! More

excellent service Came in for an oil change for an oil changd, met with Josh, was promptly taking care of, Josh was very efficient and explaining to me what have bee Came in for an oil change for an oil changd, met with Josh, was promptly taking care of, Josh was very efficient and explaining to me what have been done and I will return More

60-100% markup on parts Went in to have brake pads and rotors replaced. Extremely disappointed to be quoted $420 for labor/parts on the brake pads alone!! Yeah, you know, the Went in to have brake pads and rotors replaced. Extremely disappointed to be quoted $420 for labor/parts on the brake pads alone!! Yeah, you know, the same brake pads that I could buy at AutoZone or O’Reilly for less than $150 out the door. Was then quoted $99 per rotor (part only, no labor) and when I cried foul on that, he said “oh, I meant $89.” Still $20 more than the most expensive at local parts store (x4 rotors is a massive swindle job). Thank you, Ken Garff, for convincing me to handle all repairs on my own from now on. I’m all about the free market and charging what you feel is in YOUR best interests (because you obviously don’t have the customers’ interests in mind), but the free market also means the people won’t stand for your abhorrent markups anymore. Time to post this on social media to get the word out about an industry that is sorely lacking the public’s trust to begin with. More

This time was good I've had issues with this service department, but this was a routine oil change. Frank was good today and apologetic about the past experience. I've had issues with this service department, but this was a routine oil change. Frank was good today and apologetic about the past experience. More

Good service Frank Perez was very helpful. Communicated with my husband by phone and explained to him all about the car. Facilitated a vehicle for me to take home Frank Perez was very helpful. Communicated with my husband by phone and explained to him all about the car. Facilitated a vehicle for me to take home and was ready to call when the car was ready. Thank you More

Emmissions & registraion renewal Made an appointment for emmissions and registration renewal. They were ready when I arrived. The process was quick and very easy-much appreciated. Made an appointment for emmissions and registration renewal. They were ready when I arrived. The process was quick and very easy-much appreciated. Excellent, valuable service! More

Great Customer Service As always, great customer and technical service at Ken Garff Honda! You are not treated as a number but as a special customer; great lounge while you As always, great customer and technical service at Ken Garff Honda! You are not treated as a number but as a special customer; great lounge while you wait!! More

Oil change and recall The associate was friendly and willing to answer any question needed, the service was quicker then I expected. My car was returned in great shape and The associate was friendly and willing to answer any question needed, the service was quicker then I expected. My car was returned in great shape and clean More