Ken Garff Honda Riverdale - Service Center

They are always polite and thorough and they get the work done quickly, which is a huge plus when waiting around with a 3 year old! done quickly, which is a huge plus when waiting around with a 3 year old! More

Used the online tool to schedule our appointment for a headlight problem that hadn't been fixed with a new bulb. Our appointment was in the AM. We dropped the car off, arranged for transportation and wait headlight problem that hadn't been fixed with a new bulb. Our appointment was in the AM. We dropped the car off, arranged for transportation and waited. We contacted them several times during the day and they kept saying that it would be checked soon or needed to be taken to a different facility. Finally, they told us they would have to keep it overnight. There was never any offer of a loaner vehicle or an explanation as to why it was taking so long. In fact, we should have been offered the opportunity to bring our car back the next day when they had time for it. So, the next day, they contacted us letting us know that it was a bad fuse, literally a five minute fix. Very frustrated that we were scheduled for a time when obviously there wasn't time to work on our car. We would have been better served by going to AutoZone. More

Jacob is a pleasure to work with and is always polite and professional. He takes excellent care of us every time we come in. professional. He takes excellent care of us every time we come in. More

Josh took great care of me! Thank you very much for your service standard and professionalism. Thank you very much for your service standard and professionalism. More

This Honda Dealership did a fantastic job checking my vehicle in, providing updates, and providing the service. vehicle in, providing updates, and providing the service. More

There was no problem in making an appointment that was convenient for me and the work was completed faster than expected. convenient for me and the work was completed faster than expected. More

When I called for an appointment the advisor was very thorough and ask enough questions to make sure he understood what needed to be done and provided the appropriate appointment and service. Service was thorough and ask enough questions to make sure he understood what needed to be done and provided the appropriate appointment and service. Service was excellent as was the service advisor when I brought in the car and picked it up More

I had an alignment and transmission flush done on my CRV. It was quicker than I expected. The service department at Ken Garff is great! They will answer any questions or resolve any concerns that you have It was quicker than I expected. The service department at Ken Garff is great! They will answer any questions or resolve any concerns that you have. More

Had my oil changed, and it was done quicker then they said it would be. The service department was good. said it would be. The service department was good. More