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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,838 Reviews
Call Service Center (801) 337-7130

2,838 Reviews of Ken Garff Honda Riverdale - Service Center

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June 29, 2023

They were fast and efficient. I also like the convenience of having a shuttle available. More

by MSCLARK44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
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June 29, 2023

The lack of communication between service and customers definitely needs some work in this department. More

by HANNAH.ZIMMERMAN13
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unsure
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Jul 05, 2023 -

Ken Garff Honda Riverdale responded

Hello Hannah, We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

June 26, 2023

Used the advantage care to have my oil changed, tires rotated, fluids and filters checked. Was in and out in about 35 minutes. Super fast! More

by GINA.BELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Gina! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 25, 2023

Clean, upbeat, well run, great employees, parking lot needs some rework, small confined and a hazard. More

by jeffdeters7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2023

The service was Outstanding ! ! Collin is professional, courteous and knowledgeable. EXCELLENT service and parts department. More

by vickiec
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
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Jun 26, 2023 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Collin provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

June 23, 2023

Excellent Service. Kept me informed. No surprises. Friendly service. Clean environment. Work completed in timely manner. More

by ssmiley0630
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 23, 2023

Always friendly, efficient, and not pushy! They give you recommendations with facts and let you decide! The video feedback is the best! More

by wood_cg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 22, 2023

The dealership always helps me get my car in tip top shape for my long car trips More

by MEGEHRET
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 22, 2023

My fluids were not checked, and my vehicle was not washed. The staff seemed distracted. More

by jaredfrance2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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Jun 22, 2023 -

Ken Garff Honda Riverdale responded

Hello, We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

June 22, 2023

Very attentive and kept me updated on progress. Ken garff always helps me feel comfortable about the service I signed up and paid for. More

by finndeb54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

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