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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,875 Reviews
Call Service Center (801) 337-7130

2,875 Reviews of Ken Garff Honda Riverdale - Service Center

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July 15, 2023

Dealership employees are outstanding in the service department. The actual dealership is rather tired, old and dated. Not what you normally experience at Honda dealerships in other locations ie, Phoeni More

by bryano100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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July 15, 2023

Accepted my diagnosis rather than giving reasons that I didn't know what I was talking about. Verified my diagnosis was correct, and replaced my battery. Timelines was correct to their estimate and I was More

by myater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 13, 2023

your team is always great to work with. they comunicate well and are very friendly and polite. i've worked with Frank several times and he's always taken very good care of me and any of m More

by V.STETTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 13, 2023

I like their three oil change offer for a fair price and uses semi synthetic oil. It also included tire rotation and car wash More

by JCWRIGHT1535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallan Oldroyd
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Jul 13, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you.

July 12, 2023

Always quick professional service. They do great work which is why I continue going back. More

by jphilamalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallan Oldroyd
Report | Print
Jul 13, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We look forward to seeing you again in the future!

July 08, 2023

Service department was very friendly and gave me great communication. I am very satisfied with Ken Garff. More

by ANTHONYURIONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 07, 2023

My oil chain was conducted in a timely and professional manner. The oil change was also completed faster than expected. More

by Rivera_enrique6446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Report | Print
Jul 07, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

July 06, 2023

We have bought two cars now from this dealership and have been very pleased with the service we have been given. More

by pomeroygirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum, Dallan Oldroyd
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Jul 07, 2023 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 06, 2023

Disappointed in the last service there and missed having the car wash option at the service center. More

by JCGIBSON611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

July 05, 2023

They were very nice to me. The service was completed in good time. Very satisfied. More

by franknita0629
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Report | Print
Jul 07, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

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