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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,877 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,877 Reviews of Ken Garff Honda Riverdale - Service Center
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January 11, 2023
i had a great experience. the service dept was great. the waiting area was clean the service dept was great. the waiting area was clean More
by Becky2019
Verified CustomerEmployees Worked With
January 10, 2023
Service was good but the unexpected charges were a huge disappointment. These charges should have been shared when we made our appointment through their online service scheduler. When we purchased the Adv disappointment. These charges should have been shared when we made our appointment through their online service scheduler. When we purchased the Advantage care plan we were told that the plan doesn't expire. That wasn't the case and we were charged a fee to "reactivate" the plan. We also showed up at the dealership and when we went to the Buick service center (where we have always gone) they were closed. We went over to the Honda center and they said we were on their schedule because the company decided to close the Buick service center on Saturdays. We were charged $20.00 because it was the Honda service center instead of Buick. When we scheduled the appointment it didn't differentiate between the two and we used the portal for Buick. Nickeling and Diming (or $10 and $20ing) customers is very unprofessional and disappointing. More
by mnlgreene91
Employees Worked With
January 07, 2023
Easy to set an appointment. Had the car finished when promised. Answered all questions. Thank you! Had the car finished when promised. Answered all questions. Thank you! More
by RSTALEY_1
Employees Worked With
January 07, 2023
My vehicle wasn't vacuumed or washed. Sounds like they might be getting rid of the car wash and vouchers will one day be available but they weren't on the day I was there. That's a big re Sounds like they might be getting rid of the car wash and vouchers will one day be available but they weren't on the day I was there. That's a big reason I come here. More
by BLACKNER9
Employees Worked With
January 06, 2023
The work was good, but the shuttle not so good. Long, long wait for it. The next time I went, I just waited on the service to be completed and it wasn't long. Long, long wait for it. The next time I went, I just waited on the service to be completed and it wasn't long. More
by wagnon
January 05, 2023
I like the use of a video by the mechanic to show exactly what they have found during the service. what they have found during the service. More
by james.s.romani
Employees Worked With
January 03, 2023
We have really enjoyed coming and the service is excellent. We were well taken care of and will return soon. We deeply appreciate the attention that was given to us. excellent. We were well taken care of and will return soon. We deeply appreciate the attention that was given to us. More
by bruce.joycejones
Employees Worked With
January 03, 2023
Explained the service well and future services needed. Got the service done ahead of schedule. Got the service done ahead of schedule. More
by GOVIKES1
Employees Worked With
