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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,872 Reviews

2,872 Reviews of Ken Garff Honda Riverdale - Service Center

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October 03, 2022

Rick Johnson and Frank Perez at Ken Garff Honda Riverdale were great to work with. They made sure that my car was fixed before returning it to me. The service department went above and beyond, fixed my light More

by daanderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

October 03, 2022

Prompt and courteous service. I had no issues with my last and previous visits. Will continue to have service done there. More

by awk000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

October 03, 2022

Collin was really easy to work with. It was extremely busy he was awesome!!! Thanks!! More

by B_MEIBOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
October 02, 2022

My time is valuable, and my car was service in a very professional and timely manner. Thanks again for the service they rendered. More

by KEVAN_HODSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Kevan! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 01, 2022

I am always treated well at Garff Honda in Riverdale. My service advisor Collin Gum was so helpful. There was a small issue about a previous service, and Collin made it right. Thank you. More

by LAURA1274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Laura! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

October 01, 2022

We just moved to Syracuse, UT and needed to service our odyssey. Ken Garff Honda was our closest dealer and I was pleasantly impressed with their service department. Frank is a straight shooter. He suggest More

by powelljody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 01, 2022

All work was completed as requested in a very timely manner! Staff definitely appeared to be very competent and didn't recommend any maintenance items I wasn't already aware of so they're not trying to More

by Brando-P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 01, 2022

Always courteous and efficient. This time they helped me out under a tight deadline for my travels. More

by jerelleann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 30, 2022

No complaints, as usual my car was serviced promptly at the time of my appointment. Did not have to wait. I will always have my car serviced at Garff's. More

by KPSOREN9
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 30, 2022

Left with a cracked windshield unnoticed until the next day because on the passenger side More

by IM2PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for taking the time to leave a review. We always want our customers to be 100% happy with their time spent in our service department. We are taking your feedback very seriously, and your review has been relayed to the appropriate team members to look into this experience. However, if you'd like to reach out to us directly, please do so using the contact information provided below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

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