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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
788 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 788 reviews
October 15, 2024
This is our sixth Mercedes-Benz purchase but our first experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying expe experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying experience was first rate. Miles McCabe, our Certified Sales Consultant, was professional, engaging and hospitable. On the financing side, Carson Kraatz was equally first rate. I highly recommend Ken Garff MB of SLC. More
by jeff@krugercarson.com
Verified Customer
October 14, 2024
Easy to set up service. Great communication. Timely delivery of car. Just a bit expensive! Great communication. Timely delivery of car. Just a bit expensive! More
by riddifordb
Employees Worked With
October 13, 2024
The dealership is only as good as its people, and Cameron is a great ambassador. is a great ambassador. More
by MMORRIS14
October 13, 2024
Communication and service were the best. Why do you need fifteen words when short and pithy are better Why do you need fifteen words when short and pithy are better More
by SWL0
Employees Worked With
October 10, 2024
Dealership was available when needed, which was helpful. However, the service provider was not having a great day, evident by her poor attitude. It seems as if she was overworked. I felt I had to be nice be However, the service provider was not having a great day, evident by her poor attitude. It seems as if she was overworked. I felt I had to be nice because my vehicle was there and I could not tow it else where due to its condition and situation at the time. I felt like the car was held hostage. More
by Xswiftxghostx
Employees Worked With
October 10, 2024
Vivian was so nice and helpful and made the whole process of my visit easy. Thank you Vivian. of my visit easy. Thank you Vivian. More
by chrissy_9867
Employees Worked With
October 09, 2024
Ken Garff has always provided me with prompt and polite service within appropriate limits and have often exceeded my expectations. service within appropriate limits and have often exceeded my expectations. More
by tbrunker8130
October 08, 2024
SLC Mercedes is always great. Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, is always more than helpful...goes over and above. More
by FKBKINC
Employees Worked With
October 08, 2024
Eric Amaral was a wonderful sales person--professional and worked with whatever we needed. It was a pleasure to buy a car from him. Rossi Yerage made the financial aspect of the purchase clear and conc and worked with whatever we needed. It was a pleasure to buy a car from him. Rossi Yerage made the financial aspect of the purchase clear and concise. She was ready for us and clearly answered our questions. We so appreciated how quickly this part of the process went. And she immediately put us at ease. Loved working with her! More
by lastevens53
