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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
864 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 864 reviews
September 17, 2025
Quick response to my issue and attentive service throughout the process. Christopher was great and explained the process, cost and timing. throughout the process. Christopher was great and explained the process, cost and timing. More
by DROYLANCE0
Verified CustomerEmployees Worked With
September 17, 2025
She went above and beyond and made me feel valued as a client. I didnt feel like she was being pushy client. I didnt feel like she was being pushy More
by davidm27
Employees Worked With
September 16, 2025
Braiden did a great job and kept me updated the entire day! Thank you for your service day! Thank you for your service More
by kae.lynne
Employees Worked With
September 09, 2025
Super helpful and kept me in the loop the entire time. 10/10 will bring cars back here every time :) 10/10 will bring cars back here every time :) More
by Woods.nick
Employees Worked With
September 08, 2025
Dave went above and beyond to make it such a wonderful experience. We’re very happy with our car. experience. We’re very happy with our car. More
by tanisandrus22
Employees Worked With
September 04, 2025
Chris was wonderful to work with and took great care of us! The service was done quickly and with great attention to customer service. us! The service was done quickly and with great attention to customer service. More
by dcfurness
Employees Worked With
September 02, 2025
They were very honest and made the deal easy to understand listening to my questions understand listening to my questions More
by shaunargyle1
September 02, 2025
Vivian is amazing. She was most often my service coordinator for the 6 years I had this particular vehicle. She was most often my service coordinator for the 6 years I had this particular vehicle. More
by utah1234
Employees Worked With
September 01, 2025
They accommodated my service need quickly, knowing I was just traveling through the area. Everyone in service was wonderful, going above and beyond. just traveling through the area. Everyone in service was wonderful, going above and beyond. More
by mihpshooter
Employees Worked With
Chris
August 30, 2025
They tried to charge me for any items that didn’t need to be done (they were just completed by another dealer) and then tried to charge me more than double for the same work done by a dealer in the same tow be done (they were just completed by another dealer) and then tried to charge me more than double for the same work done by a dealer in the same town. More
by perry9
Employees Worked With
